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4.5 out of 5

"Everything was very nice and funcioning. The room impeccable and also the servie. The top roop bar a big extra plus. " More

By a verified traveller on Sat 16 Jul 2022

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Standard Room, 1 Queen Bed, Refrigerator

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£155* Per night/room 19 May - 20 May

Business Room, 1 Queen Bed, Refrigerator

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Apartment, 1 Double Bed with Sofa bed, Kitchenette (with Sofabed)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Room, 1 Double Bed, Annex Building (Boutique Room)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Double Bed with Sofa bed, Refrigerator (with Sofabed)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite, 1 Double Bed with Sofa bed, Refrigerator (with Sofabed)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Best Western Plus Hotel Bern's great location gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from French Church. Features include free WiFi in public areas, plus a restaurant and a bar.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • Guests have great things to say about the location and the clean guestrooms
  • Steps from French Church and Jackpot Spielcasino Bern
  • Pets welcome for a fee

Best Western Plus Hotel Bern ratings based on 46 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Hotel Bern

Everyone (20) Couples (16) Family (8)
5 out of 5
Everything was very nice and funcioning. The room impeccable and also the servie. The top roop bar a big extra plus.

Posted by on 16 Jul 2022

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Comment from Hotel Management

19 Jul 2022 by - Your team Hotel Bern

Dear Hannele, thank you kindly for your outstanding review. We hope to welcome you once again.

5 out of 5
Très bel hôtel, parfaitement situé et proche des commerce boutiques et restaurants.

Posted by on 19 Apr 2024

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Comment from Hotel Management

19 Apr 2024 by -Votre équipe de l'hôtel Bern

Chère Brigitte, merci beaucoup pour votre fantastique feedback. Nous espérons pouvoir vous accueillir à nouveau prochainement.

5 out of 5
Gerne wieder

Posted by on 3 Dec 2023

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Comment from Hotel Management

7 Dec 2023 by -Ihr Team Hotel Bern

Liebe Sylvie, vielen Dank Ihre tolle Bewertung. Wir würden uns freuen, Sie wieder bei uns begrüssen zu dürfen.

4 out of 5

Posted by on 26 Nov 2023

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Comment from Hotel Management

20 Dec 2023 by -Ihr Team Hotel Bern

Vielen Dank für Ihre Bewertung über Ihren Aufenthalt.

4 out of 5
Leider keine Parkmöglichkeit vor Ort, aber alles in allem war es super

Posted by , from Merenschwand on 28 Oct 2023

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Comment from Hotel Management

2 Nov 2023 by -Ihr Team Hotel Bern

Guten Tag Dario, danke Ihnen für Ihren Besuch und Ihre Bewertung. Aufgrund der zentralen Lage, haben wir als Hotel keine Parkmöglichkeiten, haben allerdings Kooperationen mit 2 Parkhäusern in unmittelbarer Nähe.

5 out of 5

Posted by on 23 Oct 2023

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Comment from Hotel Management

16 Nov 2023 by -Your team Hotel Bern

Dear Peter, thank you for your outstanding review. We are happy to hear that you could enjoy your stay with us.

4 out of 5

Posted by on 22 Oct 2023

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Comment from Hotel Management

27 Oct 2023 by -Ihr Team Hotel Bern

Lieber Pascal, danke Ihnen für Ihre Besuch und Ihre tolle Bewertung.

5 out of 5
Sehr schönes Hotel

Posted by on 1 Sep 2023

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Comment from Hotel Management

1 Sep 2023 by Ihr Hotel Bern Team

Guten Tag Paulus. Vielen Dank für Ihr wundervolles Feedback, das freut uns zu hören. Wir würden uns freuen Sie wieder bei uns begrüssen zu dürfen.

5 out of 5
Sehr freundliches Personal. Die Zimmer sind modern und sauber. Kann es nur weiterempfehlen.

Posted by , from Thörishaus on 27 Aug 2023

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Comment from Hotel Management

1 Sep 2023 by Ihr Hotel Bern Team

Guten Tag Admir. Vielen Dank für Ihr wundervolles Feedback zu Ihrem Aufenthalt in unserem Hotel. Es freut uns außerordentlich zu hören, dass Sie eine großartige Zeit bei uns hatten.

5 out of 5
Tolles Personal!

Posted by on 14 Jun 2023

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Comment from Hotel Management

19 Jun 2023 by -Ihr Team Hotel Bern

Liebe Melanie, danke für den Besuch und die tolle Bewertung!

About the Best Western Plus Hotel Bern

Location Zeughausgasse 9, Bern, BE 3011

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 7 meeting rooms are available. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 8611 square feet (800 square metres) and includes a conference centre. A terrace, multilingual staff, and complimentary newspapers in the lobby are also featured at Best Western Plus Hotel Bern. Parking is available for a fee. This 4-star Bern hotel is smoke free.

  • 116 guestrooms or units
  • 8 levels
  • 2 buildings
  • 8611 sq ft of conference space
  • 800 sq. m of conference space
  • Built in 1914
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Bern (ZDJ-Bern Railway Station) (0.9 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Best Western Plus Hotel Bern offers 116 air-conditioned accommodations with espresso makers and a safe. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers. This Bern hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Fridge
  • Espresso maker
  • Pillow options
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

Volkshaus 1914 – This restaurant serves breakfast, lunch and dinner. A children's menu is available.

Attikabar – On-site rooftop bar. Open selected days.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: CHF 20 per pet, per nightService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and cash. For guests' safety, the property includes a smoke detector in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff does not wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 1.40 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 4.30 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 22 per person
  • Covered self-parking fee: CHF 28 per day
  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Hotelbern
  • Best Western Hotelbern Bern
  • Best Western Hotelbern Hotel
  • Best Western Hotelbern Hotel Bern
  • Best Western Hotelbern
  • Best Western Plus Bern Bern
  • Best Western Plus Hotel Bern Bern
  • Best Western Plus Hotel Bern Hotel
  • Best Western Plus Hotel Bern Hotel Bern

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.