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Double Room, Balcony

Bed Count 1 Twin Bed Maximum Occupancy 2 Max
£118* Per night/room 29 Mar - 30 Mar

Double Room Single Use, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 1 Max

Double Room, Balcony, Sea View

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Hotel Serrano Palace, you're just a quick walk from Son Moll Beach. Enjoy features like free WiFi in public areas, plus 2 outdoor pools and a full-service spa.

  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor and 2 outdoor pools or soak in the spa tub
  • Treat yourself to aromatherapy, facials or body treatments at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Son Moll Beach and 5 minutes on foot from Playa Na Ferradura
  • Local-area shuttle service available for a fee
  • Dogs welcome free of charge

Hotel Serrano Palace ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Serrano Palace

Everyone (1)
5 out of 5

Posted by on 9 Apr 2023

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Comment from Hotel Management

2 May 2023 by Ihre Hoteldirektion

Herzlichen Dank!

Property Features

As a guest of Hotel Serrano Palace, you'll find a full-service spa, a marina, and 2 outdoor swimming pools. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. A business centre and a meeting room are available. An indoor pool, a kids' pool, and a health club are also featured at the luxury Hotel Serrano Palace. For a fee, parking is available. This 5-star Capdepera hotel is smoke free.

  • 1 building
  • 153 guestrooms or units
  • 4 levels
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room

Internet

Available in all rooms: Free WiFi , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , Free parking nearby

Transport

  • Property shuttles: Area shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hotel Serrano Palace offers 153 accommodations with minibars and a safe. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include dressing gowns, designer toiletries, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Luxury bedding
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Designer toiletries
  • Bidet
  • Iron and ironing board available
  • Blackout curtains
  • Climate control

Food & Drink

Hotel Serrano Palace has a restaurant on site.

24-hour room service is available.

Nearby Activities

A marina and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a spa tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkelling nearby
  • Hiking/biking trails on site
  • Surfing/bodyboarding nearby
  • Windsurfing nearby
  • Mountain biking on site
  • Boat tours nearby
  • Bicycle rentals on site
  • Golf lessons available nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

The on-site spa has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

  • Body treatments
  • Facial treatments
  • Sauna in spa
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property enforces a strict dress code in the restaurant. Shorts are not permitted.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Weight limit: 11 lb per pet

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Please note that this property has a dress code that requires long pants in the restaurant during dinner hours.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Staff temperature checks are not conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 10 per day
  • Valet parking fee: EUR 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Serrano Palace
  • Hotel Serrano Palace Cala Ratjada
  • Serrano Palace
  • Serrano Palace Cala Ratjada
  • Serrano Palace Hotel
  • Hotel Serrano Palace Cala Ratjada, Majorca, Spain
  • Hotel Serrano Palace Capdepera
  • Serrano Palace Capdepera
  • Hotel Hotel Serrano Palace Capdepera
  • Capdepera Hotel Serrano Palace Hotel
  • Hotel Hotel Serrano Palace
  • Serrano Palace
  • Hotel Serrano Palace Hotel
  • Hotel Serrano Palace Capdepera
  • Hotel Serrano Palace Hotel Capdepera

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.