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3.5 out of 5

"As a Marriott hotel, really need to sort out their online loyalty programme. Staff appeared a bit clueless about the multiple problematic issues with ... " More

By a verified traveller on Fri 15 Feb 2019

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Hotel Description

The spacious rooms at AC Hotel by Marriott Cape Town Waterfront get high marks from our customers. During your stay, you're just a quick walk from Long Street. Features include free WiFi in public areas, plus an outdoor pool and a restaurant. This 4-star hotel has 188 rooms over 6 floors. Each room includes amenities such as free WiFi and a Smart TV.

  • Air-conditioned rooms with Smart TVs, fridges and coffee/tea makers
  • Free WiFi
  • Enjoy international cuisine while dining at AC Lounge and Bar
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front-desk safe and a business centre
  • On-site recreation includes a fitness centre
  • Guests speak favourably about the helpful staff and the clean guestrooms
  • Just a 4-minute walk from Long Street and 7 minutes on foot from Cape Town International Convention Centre
  • Airport shuttle service available for a fee

Room, 1 King Bed, Mountain View, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Mountain View

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking, Mountain View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, View

Bed Count 1 King Bed Maximum Occupancy 2 Max

AC Hotel by Marriott Cape Town Waterfront ratings based on 2 verified reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for AC Hotel by Marriott Cape Town Waterfront

Everyone (1)
3 out of 5
As a Marriott hotel, really need to sort out their online loyalty programme. Staff appeared a bit clueless about the multiple problematic issues with the merging of Spg and Marriott, multiple missing stays etc. good hotel, ruined by this issue.

Posted by on 15 Feb 2019

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Comment from Hotel Management

19 Feb 2019 by The AC Team

Thank you for your recent stay and for taking the time to share the experience you had. While I am glad to know that you enjoyed your stay, I sincerely apologise for the inconvenience experienced regarding your membership. We trust that we will have the opportunity to rectify this in the near future. Sincerely, The AC Team

4 out of 5
.Hôtel bien situé, personnel accueillant, petits-déjeuners au top. Un problème majeur cependant : chambre mal insonorisée

Posted by on 4 Jan 2019

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Comment from Hotel Management

4 Jan 2019 by The AC Team.

Thank you for taking the time to provide us with your valuable feedback and writing a kind review. We are pleased to know that you experienced the welcoming service of our friendly staff and that you enjoyed the breakfast offering. Thank you once again and we look forward to your next visit. Sincerely, The AC Team.

About the AC Hotel by Marriott Cape Town Waterfront

Location Dockrail Road, Foreshore, Cape Town, Western Cape 8001

Renovations + Closures

This property is closed from 24 March 2020 to 31 August 2020 (dates subject to change).

Property Features

AC Hotel by Marriott Cape Town Waterfront offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. You'll find a business centre on site. There are 5 meeting rooms available. The business-friendly AC Hotel by Marriott Cape Town Waterfront also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. This 4-star Cape Town hotel is smoke free.

  • 188 guestrooms or units
  • 6 levels
  • 2927 sq ft of conference space
  • Dining venue
  • Bar or lounge
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Wedding services available
  • Corner/local shop
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Fridge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Cape Town (CPT-Cape Town Intl.) (20.7 km / 12.9 mi)
  • Train station: Cape Town Station (1.6 km / 1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

AC Hotel by Marriott Cape Town Waterfront offers 188 forms of air-conditioned accommodation with laptop-compatible safes and complimentary bottles of water. 55-inch Smart televisions come with premium satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Smart television
  • Satellite channels
  • Premium channels
  • Fridge
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Cots (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

AC Lounge and Bar – This restaurant specialises in international cuisine. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the enhanced cleanliness sanitisation guidelines.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the enhanced cleanliness sanitisation guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guests' stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A 1 per cent tourism fee will be charged

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: ZAR 795 per vehicle (one-way)
  • Self-parking fee: ZAR 100 per day
  • Cots (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • AC Hotel Marriott Cape Town Waterfront
  • AC Hotel Marriott Cape Town Waterfront
  • AC Hotel Marriott Waterfront
  • AC Marriott Cape Town Waterfront
  • AC Marriott Waterfront
  • Hotel AC Hotel by Marriott Cape Town Waterfront Cape Town
  • Cape Town AC Hotel by Marriott Cape Town Waterfront Hotel
  • Hotel AC Hotel by Marriott Cape Town Waterfront
  • AC Hotel by Marriott Cape Town Waterfront Cape Town
  • AC Hotel by Marriott Cape Town Waterfront Hotel
  • AC Hotel by Marriott Cape Town Waterfront Cape Town
  • AC Hotel by Marriott Cape Town Waterfront Hotel Cape Town

You should know

  • AC Hotel by Marriott Cape Town Waterfront offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.