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5.0 out of 5

"All round Excellent, not a lot to say how do you expand on excellent. " More

By a verified traveller on Thu 14 Mar 2019

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Classic Room, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max
£82* Per night/room 1 Mar - 2 Mar

Superior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Double Room, 1 King Bed, Ground Floor

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they enjoy Chapter House Boutique Hotel's walkable location. During your stay, you're just a quick walk from Franschhoek Wine Tram. Features include free breakfast and free WiFi in public areas, plus an outdoor pool. This 4-star guesthouse has 9 rooms over 2 floors. All rooms offer flat-screen TVs and premium bedding.

  • Air-conditioned rooms with flat-screen TVs, premium bedding and coffee/tea makers
  • Free continental breakfast served daily
  • Free WiFi in some public areas
  • Enjoy drinks at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests speak favourably about the proximity to shopping and the area's walkability
  • Just a 4-minute walk from Franschhoek Wine Tram and 4 minutes on foot from Sénéchal-Senekal Art Gallery

Chapter House Boutique Hotel ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Chapter House Boutique Hotel

Everyone (1)
5 out of 5
All round Excellent, not a lot to say how do you expand on excellent.

Posted by on 14 Mar 2019

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Comment from Hotel Management

28 Mar 2019 by Lorraine

Dear Valued Guest Thank you for taking the time to review us and we are delighted that you enjoyed your stay and appreciate your endorsement. We very much look forward to welcoming you back on your next trip. Warm regards Lorraine

Property Features

You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. An outdoor pool, spa services, and a terrace are also featured at the business-friendly Chapter House Boutique Hotel. Smoking is allowed in designated areas at this 4-star Franschhoek guest house.

  • 1 building
  • 9 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Bar or lounge
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Smoking in designated areas

Internet

Available in some public areas: Free WiFi

Parking

Parking (limited spaces) , Free parking nearby

Transport

  • Airport: Cape Town (CPT-Cape Town Intl.) (74.5 km / 46.3 mi)

Room Amenities

Chapter House Boutique Hotel offers 9 forms of air-conditioned accommodation with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch Flat-screen televisions come with digital channels. Bathrooms include baths or showers, slippers and hairdryers. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Slippers
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

Guests are served a free continental breakfast daily from 8:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the guest house include an outdoor pool.

  • Health or beauty spa nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children 12 and younger are not allowed at this property. All guests older than 12 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards. Cash is not accepted.

For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 48 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Klein Oliphants Hoek Boutique
  • Klein Oliphants Hoek Boutique Franschhoek
  • Klein Oliphants Hoek Boutique Hotel
  • Klein Oliphants Hoek Boutique Hotel Franschhoek
  • Chapter House Franschhoek
  • Chapter House Boutique Hotel Guesthouse
  • Chapter House Boutique Hotel Franschhoek
  • Chapter House Boutique Hotel Guesthouse Franschhoek

You should know

  • Pool access is available 24 hours a day.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the guest house before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.