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Cloud 9 Boutique Hotel and Spa

4-star property
12 Kloofnek Road, Cape Town, Western Cape 020 3788 4841
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4.0 out of 5
Very good!
See all 4 ebookers Reviews

"Good bed. Great breakfast. Quirky layout which meant you always had stairs, even after using lift, this way okay for us, but maybe a problem for other ... " More

By a verified traveller on Thu 02 Nov 2023

Points Of Interest

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Classic Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£56* Per night/room 1 May - 2 May

Heritage Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Heritage Deluxe Room with Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Heritage Deluxe Family Room with Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Heritage Classic Room with Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Single Room

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us they can't get enough of Cloud 9 Boutique Hotel and Spa's great location. During your stay, you're just a quick walk from Long Street. Enjoy features like free WiFi in public areas, plus 2 outdoor pools and a full-service spa.

  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the 2 outdoor pools
  • Treat yourself to deep-tissue massages, manicures and pedicures or facials at Deluxe Spa & Hair
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a sauna
  • Guests have great things to say about the helpful staff and the location
  • 9 minutes by foot from Long Street and a 3-minute drive from Cape Town International Convention Centre
  • Airport shuttle service available for a fee

Cloud 9 Boutique Hotel and Spa ratings based on 4 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Cloud 9 Boutique Hotel and Spa

Everyone (1)
5 out of 5
Good bed. Great breakfast. Quirky layout which meant you always had stairs, even after using lift, this way okay for us, but maybe a problem for others. Help with luggage was very useful.

Posted by on 2 Nov 2023

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Comment from Hotel Management

2 Nov 2023 by Monalisa.C

Good day Lynda,thank you for the amazing review. the stairs forms part of our charm as a heritage building haha :) We are really happy you had a great stay with us. we look forward to hosting you again.

4 out of 5
Nettes Personal, coole Einrichtung, gute Lage, Zimmer sehr lärmig.

Posted by on 17 Feb 2020

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Comment from Hotel Management

10 Mar 2020 by Shadre

Ich bin froh, dass Sie unsere Lage, die coole Einrichtung und das wundervolle Personal genossen haben! Es tut mir leid zu hören, dass Ihr Zimmer etwas laut war!

3 out of 5

Normaler Durchschnitt

Pros: -
Cons: Service und Sauberkeit. Der Pool hatte schon eine milchige Gelbfärbung, es roch überall nach Urin.
Location: Es gibt viele Restaurants in der näheren Umgebung. Die Lage ist gut.
Unterkunft ist gut für ein paar Tage, aber nicht länger.

Posted by , from Schweiz on 15 Feb 2018

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Comment from Hotel Management

23 Feb 2018 by Shadre

Thank you for taking the time to review our propety and for the lovely comment about our staff and cleanliness.

4 out of 5

Zentral gelegenes Hotel

Pros: Lage Frühstück Service
Cons: Zimmer etwas eng Verpflegung auf der Roof Bar
Location: Zentrumsnah: Wenige Minuten vom Zentrum, Tafelberg, Signal Hill und Lions Head
Sehr freundlicher Empfang und sehr hilfsbereites Personal. Stets bemüht, den Aufenthalt angenehm zu gestalten. Sehr hilfreiche Empfehlungen und tadelloser Service.

Posted by on 5 Dec 2017

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Comment from Hotel Management

25 Apr 2018 by Daniel

Vielen Dank für Ihre Bewertung.

About the Cloud 9 Boutique Hotel and Spa

Location 12 Kloofnek Road, Cape Town, Western Cape 8001

Property Features

Cloud 9 Boutique Hotel and Spa offers its guests 2 outdoor swimming pools and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. A rooftop terrace, spa services, and tour or ticket assistance are also featured at the business-friendly Cloud 9 Boutique Hotel and Spa. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. A complete renovation of Cloud 9 Boutique Hotel and Spa was completed in October 2020. This 4-star Cape Town hotel is smoke free.

  • 55 guestrooms or units
  • 3 levels
  • 5 buildings
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Computer for guest use
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Cape Town Station (2.3 km / 1.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Cloud 9 Boutique Hotel and Spa offers 55 accommodations with espresso makers and a safe. Each accommodation is individually decorated. Smart televisions come with cable channels and Netflix. Bathrooms include a shower with a rainfall showerhead, designer toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Smart television
  • Cable channels
  • Netflix
  • Fridge
  • Espresso maker
  • Electric kettle
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Designer toiletries
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Unique decor

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.

Cloud 9 Boutique Hotel and Spa has a restaurant on site.

Nearby Activities

2 outdoor swimming pools are on site along with a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Horse riding nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Spa Services

Deluxe Spa & Hair has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

The spa is open selected days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

  • Hot stone massage
  • Deep tissue massage
  • Number of treatment rooms 3
  • Minimum age to access spa is 13
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Cloud 9 Boutique Hotel and Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for ZAR 733 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately ZAR 270 for adults and from ZAR 270 for children
  • Airport shuttle fee: ZAR 450 per vehicle (one way)
  • Self-parking fee: ZAR 100 per night
  • Rollaway bed fee: ZAR 733 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Leeuwenvoet
  • Leeuwenvoet House
  • Leeuwenvoet House Cape Town
  • Cloud 9 Boutique Hotel Cape Town
  • Leeuwenvoet House Guest House Cape Town
  • Leeuwenvoet House Cape Town, South Africa
  • Leeuwenvoet Guest House Cape Town
  • Leeuwenvoet Cape Town
  • Leeuwenvoet House Cape Town South Africa
  • Cloud 9 Boutique Hotel
  • Cloud 9 Boutique Cape Town
  • Cloud 9 Boutique
  • Cloud 9 Boutique Hotel Spa
  • Cloud 9 Boutique Hotel Spa
  • Cloud 9 Boutique Spa Cape Town
  • Cloud 9 Boutique Hotel and Spa Hotel
  • Cloud 9 Boutique Hotel and Spa Cape Town
  • Cloud 9 Boutique Hotel and Spa Hotel Cape Town
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.