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5.0 out of 5

"The hotel went above and beyond to give us an amazing stay for our anniversary. I have never had such impeccable personal service and care at a hotel. ... " More

By a verified traveller on Tue 17 Apr 2018

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Standard Room, 1 Bedroom, Non Smoking, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£138* Per night/room 2 Jul - 3 Jul

Villa Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Luxury Room, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Garden Cottage

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they enjoy the free breakfast at Franschhoek Country House and Villas. During your stay, you'll be within walking distance of Franschhoek Wine Tram. Free WiFi in public areas, free self-parking and a free area shuttle are available. This 5-star country house has 26 rooms over 2 floors. Free WiFi and balconies/patios are available in all rooms.

  • Air-conditioned rooms with balconies or patios, pillowtop beds and sitting areas
  • Free English breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre and bicycles to rent
  • Guests speak favourably about the helpful staff and the breakfast
  • Just a 2-minute drive from Franschhoek Wine Tram and a few minutes from Huguenot Monument
  • Free local-area shuttle service

Franschhoek Country House and Villas ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Franschhoek Country House and Villas

Everyone (1)
5 out of 5
The hotel went above and beyond to give us an amazing stay for our anniversary. I have never had such impeccable personal service and care at a hotel. Foster at our last dinner in the restaurant deserves a notable mention for his excellent hospitality!

Posted by , from London on 17 Apr 2018

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Comment from Hotel Management

17 Apr 2018 by Manager

Thank you for the lovely feedback kind words. We are delighted to hear you enjoyed it as much and we will pass on your comments to Foster as well! We hope to welcome you again one day

About the Franschhoek Country House and Villas

Location Main Road, Franschhoek, Western Cape 7690

Property Features

Franschhoek Country House and Villas offers its guests 2 outdoor swimming pools and a fitness centre. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. Spa services, a terrace, and tour or ticket assistance are also featured at the luxury Franschhoek Country House and Villas. Free self parking is available. Smoking is allowed in designated areas at this 5-star Franschhoek country house.

  • 26 guestrooms or units
  • 2 levels
  • 9 buildings
  • 2 bars or lounges
  • English breakfast (free)
  • Dining venue
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cape Town (CPT-Cape Town Intl.) (72.1 km / 44.8 mi)
  • Property shuttles: Free area shuttle
  • Parking: Free self parking

Room Amenities

Franschhoek Country House and Villas offers 26 forms of accommodation with minibars and laptop-compatible safes. Rooms open to balconies or patios. This individually decorated and furnished accommodation has separate sitting areas. Pillowtop beds feature premium bedding. LED televisions come with satellite channels. Bathrooms include slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include coffee/tea makers and a ceiling fan. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony or patio
  • Sitting area
  • Pillowtop beds
  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

Guests are served a free English breakfast daily from 7:30 AM to 10:00 AM.

Franschhoek Country House and Villas has a restaurant serving breakfast, lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Horse riding nearby
  • Bicycle rentals on site
  • Mountain biking nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

  • Number of treatment rooms 1
  • Couples treatment rooms
  • Reflexology
  • Manicures and pedicures
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 2:30 PM
  • Check-in time ends at 6:30 PM
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at Franschhoek Country House and Villas

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a smoke detector and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a smoke detector and a security system in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Enhanced food service safety measures are in place. Each guest room is kept vacant for a minimum of 48 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Guest accommodation is sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Gap period enforced between guest stays - 48 hours

Hotel Names

  • Country House & Villas
  • Franschhoek Country House
  • Franschhoek Country House & Villas
  • Franschhoek Country House Villas
  • Franschhoek Country Villas
  • Franschhoek Villas
  • Villas Franschhoek Country House
  • Franschhoek Country Hotel
  • Franschhoek Country House & Villas Hotel Franschhoek
  • Franschhoek Country House And Villas
  • Country House Villas
  • Franschhoek Country House & Villas Hotel
  • Franschhoek And Franschhoek
  • Franschhoek Country House and Villas Franschhoek
  • Franschhoek Country House and Villas Country House
  • Franschhoek Country House and Villas Country House Franschhoek

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the country house before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

National Rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.