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Hotel Description

The spacious rooms at Hilton Cape Town City Centre get high marks from our customers. During your stay, you're just a quick walk from Long Street. Free WiFi in public areas, a free shopping centre shuttle and 2 restaurants are available. Built in 2010, this 3.5-star hotel has 136 rooms over 8 floors. Enjoy your stay with amenities like free WiFi and a deep-soaking bathtub in each room.

  • Air-conditioned rooms with deep-soaking bathtubs, 24-hour room service and LCD TVs
  • Free WiFi
  • Enjoy a bite to eat at 126 Cape Kitchen & Cafe, a family restaurant that serves Halal dishes
  • Buffet breakfast served daily for a fee
  • Wired Internet in some public areas for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a 24-hour fitness centre
  • Guests speak favourably about the area's walkability and the breakfast
  • Just a 3-minute walk from Long Street and 9 minutes on foot from Kloof Street
  • Free shopping centre shuttle service

Hilton Cape Town City Centre ratings based on 3 verified reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Cape Town City Centre

Everyone (3)
5 out of 5

Posted by on 17 Jan 2020

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Comment from Hotel Management

17 Jan 2020 by Hilton

Good Day We appreciate that you have taken a moment to share your experience. I will be sure to share your wonderful review with the rest of the team. Thank you for choosing Hilton Cape Town as your home away from home and we look forward to welcoming you back the next time your travels bring you back to our beautiful city. Sincerely, Ernst van Zutphen General Manager Hilton Cape Town City Centre

4 out of 5

Posted by on 10 Apr 2019

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Comment from Hotel Management

3 May 2019 by Hilton

Good Day Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not too distant future. Sincerely, Ernst van Zutphen General Manager

4 out of 5
Très bon service. Personnel très attentif. Bon lounge. Belle chambre la majorité avec vue. Attention certaines sont assez bruyantes.

Posted by on 20 Dec 2018

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Comment from Hotel Management

20 Dec 2018 by Ernst van Zutphen

Dear Anonymous Thank you for taking the time to submit a review regarding your stay at Hilton Cape Town City Centre I am delighted to hear that you had a memorable experience with us. We look forward to welcoming you back the next time your travels bring you back to Cape Town. Kind regards, Ernst Van Zutphen General Manager Hilton Cape Town City Centre

Renovations + Closures

This property is closed from 27 March 2020 to 19 January 2021 (dates subject to change).

Property Features

Hilton Cape Town City Centre offers its guests an outdoor pool and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a limo/town car service. A terrace, tour or ticket assistance, and multilingual staff are also featured at the luxury Hilton Cape Town City Centre. An area shuttle within 3 km and an airport shuttle (available 24 hours) are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hilton Cape Town City Centre was completed in 2015. Smoking is allowed in designated areas at this 3.5-star Cape Town hotel.

  • 1 building
  • 136 guestrooms or units
  • 8 levels
  • 2 dining venues
  • Built in 2010
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Towels for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Fridge
  • Microwave
  • Free cots/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Wired Internet access - surcharge

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Cape Town Station (1.1 km / 0.7 mi)
  • Property shuttles: Free shopping centre shuttle; airport shuttle and area shuttle within 3 km available for a surcharge
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton Cape Town City Centre offers 136 forms of accommodation with DVD players and laptop-compatible safes. Beds feature down comforters and premium bedding. A pillow menu is available. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath, designer toiletries and complimentary toiletries. This Cape Town hotel provides complimentary wired and wireless Internet access. LCD televisions are featured in guestrooms. Hypo-allergenic bedding, an iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

  • Separate bedroom
  • Deep-soaking tub
  • In-room dining (24 hours)
  • LCD television
  • DVD player
  • Fridge
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Separate shower and tub
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer available
  • Laptop safe
  • Designer toiletries
  • Iron and ironing board available
  • Desk
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

126 Cape Kitchen & Cafe – This family restaurant specialises in Halal dishes and serves breakfast, lunch, dinner and light fare. A children's menu is available.

Signal Hill Terrace – This poolside restaurant specialises in Halal dishes and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Game viewing nearby
  • Game drive nearby
  • Waterskiing nearby
  • Safari nearby
  • Golfing nearby
  • Snorkelling nearby
  • Parasailing nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Surfing/boogie boarding nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Boat tours nearby
  • Segway rental/tour nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for ZAR 400.0 per day.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-out is available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it follows sanitisation practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • gap period enforced between guest stays 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: ZAR 245.00 for adults and ZAR 125.00 for children (approximately)
  • Fee for wired Internet in public areas: ZAR 1 (rates may vary)
  • Airport shuttle fee: ZAR 519 per room (one way)
  • Airport shuttle fee per child: ZAR 0.00
  • Self-parking fee: ZAR 170 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: ZAR 400.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Cape Town City Centre
  • Hilton Hotel Cape Town City Centre
  • Hilton Cape Town City Centre Hotel
  • Hilton Cape Town City Centre South Africa
  • Hilton Cape Town City Hotel
  • Hilton Cape Town City Centre Hotel Cape Town Central
  • Hilton Cape Town City Centre South Africa
  • Hilton Cape Town City Centre Hotel
  • Hilton Cape Town City Centre Cape Town
  • Hilton Cape Town City Centre Hotel Cape Town

You should know

  • Hilton Cape Town City Centre offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Pool access available from 8:00 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.