17 Jan 2020 by Hilton
Good Day We appreciate that you have taken a moment to share your experience. I will be sure to share your wonderful review with the rest of the team. Thank you for choosing Hilton Cape Town as your home away from home and we look forward to welcoming you back the next time your travels bring you back to our beautiful city. Sincerely, Ernst van Zutphen General Manager Hilton Cape Town City Centre
3 May 2019 by Hilton
Good Day Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not too distant future. Sincerely, Ernst van Zutphen General Manager
20 Dec 2018 by Ernst van Zutphen
Dear Anonymous Thank you for taking the time to submit a review regarding your stay at Hilton Cape Town City Centre I am delighted to hear that you had a memorable experience with us. We look forward to welcoming you back the next time your travels bring you back to Cape Town. Kind regards, Ernst Van Zutphen General Manager Hilton Cape Town City Centre
Hyatt Regency Cape Town offers its guests an outdoor pool, a sauna, and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include A bar/lounge and A poolside bar. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a limo/town car service. Event space at this hotel measures 280 square feet (26 square metres) and includes conference centres. A terrace, tour or ticket assistance, and multilingual staff are also featured at the luxury Hyatt Regency Cape Town. An area shuttle within 3 km and an airport shuttle (available 24 hours) are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hyatt Regency Cape Town was completed in November 2020. Smoking is allowed in designated areas at this 5-star Cape Town hotel.
Available in all rooms: Free wired internet , Wireless internet access
Available in some public areas: Free WiFi , Wired internet access - surcharge , Internet access - wireless , Internet access in public areas - high speed
Self parking (surcharge) , Parking (limited spaces)
Hyatt Regency Cape Town offers 136 accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature down duvets and premium bedding. A pillow menu is available. 55-inch Flat-screen televisions come with premium cable channels. Bathrooms include a separate bath and shower with a deep soaking bath, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wired Internet access. Hypo-allergenic bedding, an iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
126 Cape Kitchen & Cafe – This family restaurant specialises in Halal dishes and serves breakfast, lunch, dinner and light fare. A children's menu is available.
Signal Hill Terrace – This poolside restaurant specialises in Halal dishes and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered. Open daily.
Late-night fare is available from 24-hour room service.
Recreational amenities at the hotel include an outdoor pool, a sauna and a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Hyatt Regency Cape Town offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-out is available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 48 hours between bookings.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.