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Luxury Villa, 1 Bedroom, Mountain View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxury Villa, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Studio, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxury Villa, 1 Bedroom, Lake View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxury Villa, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 4 Max

Luxury Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at L'Ermitage Franschhoek Chateau. During your stay, you're just a quick walk from Cape Floral Region Protected Areas. You'll find features such as free WiFi in public areas and free valet parking, plus 3 bars. Built in 2008, this 4-star hotel has 42 rooms on 1 floor. Enjoy your stay with amenities like free WiFi and a kitchenette in each room.

  • Air-conditioned rooms with kitchenettes, washers/dryers and Tempur-Pedic beds
  • Free WiFi
  • Free valet parking and self-parking
  • Options for a bite to eat or a relaxing drink include a restaurant, a coffee shop and 3 bars/lounges
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and concierge services
  • Guests speak favourably about the helpful staff and the location
  • 6 minutes on foot from Cape Floral Region Protected Areas and a 1-minute drive from Huguenot Memorial Museum
  • Airport, local-area and shopping centre shuttle service available for a fee

L'Ermitage Franschhoek Chateau ratings based on 1 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 1.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 1.0 out of 5.0

Guest reviews for L'Ermitage Franschhoek Chateau

Everyone (1)
2 out of 5

Unit no 29 needs a serious makeover

The issues I have is not with the staff but with your upkeep of unit no 29. The units are privately owned so the hotel manage the units for the owners. The one we stayed in smelled awful, like a sewerage. The bedroom smelled like a wet carpets. Mould skirting in the main bedroom. And last but not least we had ants in the main bedrooms bed the evening. It was an unpleasant stay and the hotel was notified upon my check in about the issues we had. Unfortunately we will not return.

Posted by , from S. on 17 Apr 2017

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About the L'Ermitage Franschhoek Chateau

Location Lambrechts Road, Franschhoek, Western Cape 7690

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces. Event space at this hotel measures 913.50 square feet (85 square metres) and includes meeting rooms. An area shuttle within 5 km and an airport shuttle (available on request) are available for a fee. An outdoor pool, a terrace, and tour or ticket assistance are also featured at the family-friendly L'Ermitage Franschhoek Chateau. The hotel can provide concierge services and wedding services. Self parking and valet parking are free. Smoking is allowed in designated areas at this 4-star Franschhoek hotel.

  • 1 building
  • 1 floor
  • 42 guestrooms or units
  • 3 bars or lounges
  • 913.50 sq ft of conference space
  • 85 sq. m of conference space
  • Built in 2008
  • Dining venue
  • Coffee shop
  • Childcare (surcharge)
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Washer/dryer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Cape Town (CPT-Cape Town Intl.) (67.1 km / 41.7 mi)
  • Property shuttles: Airport shuttle, area shuttle within 5 km, cruise terminal shuttle, ferry terminal shuttle, and shopping centre shuttle available for a surcharge
  • Parking: Free valet parking and self parking

Room Amenities

L'Ermitage Franschhoek Chateau offers 42 forms of air-conditioned accommodation with washers/dryers and DVD players. Each accommodation is individually furnished and decorated. Tempur-Pedic beds feature premium bedding. 71-cm Flat-screen televisions come with premium cable channels. Accommodation at this 4-star hotel has kitchenettes with microwaves. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

  • In-room kitchenette
  • Washer and dryer
  • Separate bedroom
  • Tempur-Pedic beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • DVD player
  • Microwave
  • Electric kettle
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Desk
  • Blackout drapes
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Free tea bags/instant coffee

Food & Drink

L'Ermitage Franschhoek Chateau has a restaurant serving breakfast, brunch, lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Scooter/moped rentals nearby

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 9:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in is available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast. Each guest room is kept vacant for a minimum of 24 hours between bookings.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: ZAR 850.00 per vehicle (one-way)
  • Weekly housekeeping provided; fees apply for additional cleaning

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Franschhoek L'Ermitage
  • L'Ermitage Chateau Villas
  • L'Ermitage Chateau Villas Hotel
  • L'Ermitage Chateau Villas Hotel Franschhoek
  • L'Ermitage Franschhoek
  • L'Ermitage Franschhoek Chateau
  • L'Ermitage Franschhoek Chateau Villas
  • l`Ermitage Franschhoek Chateau & Villas Hotel Franschhoek
  • l`Ermitage Franschhoek Chateau And Villas
  • L'Ermitage Franschhoek Chateau Villas Hotel
  • L'Ermitage Franschhoek Chateau Villas
  • l`Ermitage Franschhoek Chateau & Villas Hotel Franschhoek
  • L'Ermitage Franschhoek Chateau Hotel
  • L'Ermitage Franschhoek Chateau Villas
  • L'Ermitage Franschhoek Chateau Franschhoek
  • L'Ermitage Franschhoek Chateau Hotel Franschhoek

You should know

  • To get to the property, guests need to transfer by required shuttle. Transfers need to be confirmed in advance by contacting the property at the number on the booking confirmation.
  • L'Ermitage Franschhoek Chateau offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National Rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.