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4.1 out of 5

"Breakfast was poor but other tham that hotel was very good. Helpful front desk thatt can be utilised. " More

By a verified traveller on Sat 11 Jan 2020

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Hotel Description

Lagoon Beach Hotel & Spa's beach location gets good marks from our customers. During your stay, you're just a quick walk from Milnerton Beach. You'll find features such as 3 outdoor pools, 3 restaurants and a fitness centre. Built in 2004, this 4-star hotel has 232 rooms over 4 floors. Enjoy your stay with amenities like a balcony and a pillowtop bed in each room.

  • All rooms offer balconies, pillowtop beds and LCD TVs
  • For dining with a beachfront location, stop by The Brasserie Restaurant, one of the property's 3 restaurants
  • Take a swim in the 3 outdoor pools or soak in the spa tub
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre, a steam room and a playground
  • Guests have good things to say about the accommodation for the spaciousness and overall comfort
  • 11 minutes by car from Cape Town International Convention Centre and 11 minutes from Bloubergstrand Beach

Full Sea Facing King or Twin Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Self Catering 2 bedroom Apartment

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Penthouse, 4 Bedrooms, Sea View, Sea Facing

Bed Count 3 Queen Beds Maximum Occupancy 8 Max

Classic Room (Twin or King)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Room, Courtyard View (Twin or King)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Bedrooms

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Lagoon Beach Hotel & Spa ratings based on 8 verified reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Lagoon Beach Hotel & Spa

Everyone (5) Family (2) Other (1)
5 out of 5

Posted by on 27 Jan 2020

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Comment from Hotel Management

4 Feb 2020 by Gerhard

Good Day Thank you for the feedback received while staying with us at Lagoon Beach Hotel and Spa. We do appreciate it. We are delighted that your stay is pleasant, enjoyable and most memorable. We look forward to welcoming you back in the future. Warm Regards Gerhard - Revenue Manager

4 out of 5
Breakfast was poor but other tham that hotel was very good. Helpful front desk thatt can be utilised.

Posted by on 11 Jan 2020

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Comment from Hotel Management

13 Jan 2020 by Guest Relations Team

Dear Valued Guest Thank you for your review and we are very grateful for every moment you spent with us in Lagoon Beach Hotel & Spa. So sad that you couldn`t enjoy our breakfast, we will certainly look into it and possible change or add some more items. Once again thank you. Looking forward seeing you again.

4 out of 5

Posted by on 13 Feb 2020

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Comment from Hotel Management

24 Feb 2020 by Alex

Thank you for your review

5 out of 5

Posted by on 14 Apr 2019

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Comment from Hotel Management

15 Apr 2019 by Aaron

Dear Valued Guest Thank you for taking the time to review your recent stay with us at Lagoon Beach Hotel and Spa, We are Delighted that the stay was Pleasant, Enjoyable ad Memorable, We look forward to Welcoming you back in the near Future.

4 out of 5

Posted by on 25 Jan 2019

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Comment from Hotel Management

7 Feb 2019 by Aaron

Dear Valued Guest Thank you for the feedback received from your stay with us at Lagoon Beach Hotel and Spa, We look forward to Welcoming you back in the future. Warm Regards Aaron-Guest Relations Manager.

5 out of 5
Very comfortable and quiet rooms, friendly staff, very good food, everything was good and we would definitely come back

Posted by , from Schweiz on 7 Nov 2018

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Comment from Hotel Management

12 Nov 2018 by Aaron

Good Morning Simone Thank you for taking the time to Review your recent stay with us at Lagoon Beach Hotel and Spa, We are thrilled that you had a Enjoyable and Comfortable stay and that the always friendly staff could assist in making the vacation a Memorable one. We look forward to Welcoming you back in the future. Warm Regards Aaron-Guest Relations Manager.

2 out of 5

tres mitigé!

Full view: dommage un peu obstruée par le toit du bar. Pas de poubelle dans là salles de bain absolument rien pour accrocher le peignoir. Odeur de friture du petit déjeuner dans la chambre. 2 parasols à la piscine, nous en demandons un et on nous répond qu il n y en a pas. Le lendemain il y en avait 6!!! Dîner et collations très moyens malgré le prix. Chambre propre les filles de chambre tapent et rentrent sans attendre la réponse.. merci l intimité! Parking vue sur la mer et petit dej rattrapent un peu le reste.En résumé pas à la hauteur d un 4 étoiles

Posted by , from france on 21 Jan 2017

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Comment from Hotel Management

27 Feb 2017 by Aaron

Good Afternoon Audrey Thank you for the Feedback received from your recent stay with us at Lagoon Beach Hotel and Spa, we would like to apologize for the inconvenience caused during your stay, i have addressed with the Housekeeping Manager your concern with regards to there not being any hangers in the wardrobe, as this was to have been picked up and rectified when the room was checked prior to you arrival, once again we do apologize. Warm Regards Aaron-Guest Relations Manager

4 out of 5

tolle Lage am Meer

Mir hat das Hotel sehr gut gefallen. Nach den Ausflügen, die mir das Hotel zuverlässig gebucht hat, war es jedesmal wieder wunderschön, am Meer, mit genialer Aussucht auf die Skyline, zu entspannen, ohne Lärm und Hektik. Der Shuttlebus an die Waterfront war unkompliziert. Das Frühstück war sehr vielfältig und fein. In der Brassierie habe ich so gut gegessen wie noch nie. Dank dem tiefen Kurs war alles sehr preiswert. Der Wind war sehr stark, aber warm und keine Mücken. Die Temperatur im Meer ziemlich kühl. Baden nur für abgehärtete. Das Zimmer war sehr gross im Vergleich. Alles sehr sauber.

Posted by on 3 Jan 2016

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Renovations + Closures

This property is closed from 28 June 2020 until further notice.

Property Features

Lagoon Beach Hotel & Spa offers its guests 3 the outdoor swimming pools, a spa tub, a steam room, and a fitness centre. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. There are 14 meeting rooms available. A terrace, tour or ticket assistance, and vending machine are also featured at the family-friendly Lagoon Beach Hotel & Spa. This Art Deco Cape Town hotel is smoke free.

  • 1 building
  • 232 guestrooms or units
  • 4 levels
  • 3 dining venues
  • Built in 2004
  • Bar or lounge
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Computer for guest use
  • ATM
  • Bellhop
  • Lift
  • No smoking on site

Parking

RV, bus, truck parking

Transport

  • Airport: Cape Town (CPT-Cape Town Intl.) (19.2 km / 11.9 mi)
  • Train station: Cape Town Station (8.6 km / 5.3 mi)

Room Amenities

Lagoon Beach Hotel & Spa offers 232 forms of accommodation with a safe and a hairdryer. Rooms open to balconies. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.

  • Private balcony
  • Pillowtop beds
  • LCD television
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Separate shower and tub
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Ensuite bathroom

Food & Drink

The Brasserie Restaurant – This beachfront brasserie serves breakfast and dinner.

La Mizu – This beachfront pub serves brunch, lunch, dinner and light fare. A children's menu is available. Open daily.

Wang Thai – This theme restaurant serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Nearby Activities

3 the outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Waterskiing nearby
  • Golfing nearby
  • Snorkelling nearby
  • Parasailing nearby
  • Rock climbing nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Cave exploring nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Ziplining nearby
  • Playground on site
  • Rafting nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path to lift
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for ZAR 300.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.Contactless check-in and contactless check-out are available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the enhanced cleanliness sanitisation guidelines.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the enhanced cleanliness sanitisation guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Debit cards not accepted
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Gap period enforced between guests' stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: ZAR 300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Beach Lagoon
  • Beach Lagoon Hotel
  • Hotel Lagoon Beach
  • Lagoon Beach
  • Lagoon Beach Cape Town
  • Lagoon Beach Hotel
  • Lagoon Hotel
  • Lagoon Beach Hotel Cape Town
  • Lagoon Beach Hotel & Spa Cape Town/Milnerton
  • Lagoon Beach Hotel And Apartments
  • Lagoon Beach Hotel Apartments
  • Lagoon Beach Apartments
  • Lagoon Beach Milnerton
  • Lagoon Beach Hotel
  • Lagoon Beach Hotel & Spa Hotel
  • Lagoon Beach Hotel & Spa Cape Town
  • Lagoon Beach Hotel & Spa Hotel Cape Town

You should know

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.