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5.0 out of 5

"Afternoon tea was very nice - the Belmond Mount Nelson blend was excellent " More

By a verified traveller on Wed 18 Dec 2019

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Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
£344* Per night/room 24 Oct - 25 Oct

Suite (Studio)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite (Garden Cottage)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Studio Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the pool at Mount Nelson, A Belmond Hotel, Cape Town. During your stay, you're just a quick walk from Kloof Street. Enjoy features like free WiFi in public areas and a free shopping centre shuttle, plus 2 outdoor pools. Built in 1899, this 5-star hotel has 198 rooms over 4 floors. Free WiFi and LCD TVs are available in all rooms.

  • Air-conditioned rooms with 24-hour room service, LCD TVs and minibars
  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the 2 outdoor pools
  • Indulge with facials, body treatments or deep-tissue massages at Librisa Spa
  • Services include babysitting, free food shopping service and supervised activities for kids
  • On-site recreation includes 2 outdoor tennis courts, a gym and a steam room
  • Guests have great things to say about the location and the breakfast
  • Within a 15-minute walk of Company's Garden and South African Jewish Museum
  • Free shopping centre shuttle service

Mount Nelson, A Belmond Hotel, Cape Town ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Mount Nelson, A Belmond Hotel, Cape Town

Everyone (1) Couples (1)
5 out of 5
Afternoon tea was very nice - the Belmond Mount Nelson blend was excellent

Posted by on 18 Dec 2019

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Comment from Hotel Management

23 Dec 2019 by Melissa Reitsema

Dear valued guest, Thank you for your wonderful feedback and taking the time to write to us. We are delighted to hear that you enjoyed our unique Belmond Mount Nelson Hotel blend. We look forward to welcoming you back in the near future! Warm regards, Melissa Reitsema

5 out of 5
What a gorgeous hotel. The staff were so friendly and helpful. The grounds were beautiful with 2 lovely pools, one with a glorious view of table mountain. Great breakfasts with lots of choice, even oysters and sparkling wine if you want, hope to return sometime soon.

Posted by on 25 Jan 2019

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Comment from Hotel Management

29 Jan 2019 by Louise Pheiffer

Thank you for your marvelous review, we do hope to welcome you back again in the near future to enjoy Cape Town and our scrumptious breakfasts! Warm regards Louise

About the Mount Nelson, A Belmond Hotel, Cape Town

Location 76 Orange Street, Cape Town, Western Cape 8001

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Property Features

Mount Nelson, A Belmond Hotel, Cape Town offers its guests a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and a health club. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a meeting room. A sauna, a terrace, and tour/ticket assistance are also featured at the luxury Mount Nelson, A Belmond Hotel, Cape Town. An airport shuttle (available 24 hours) is available for a fee. Smoking is allowed in designated areas at this 5-star Cape Town hotel.

  • 198 guestrooms or units
  • 4 levels
  • Built in 1899
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Transport

  • Train station: Cape Town Station (2.2 km / 1.3 mi)
  • Property shuttles: Free shopping centre shuttle; airport shuttle

Room Amenities

Mount Nelson, A Belmond Hotel, Cape Town offers 198 forms of air-conditioned accommodation with minibars and a safe. Beds feature Egyptian cotton sheets and premium bedding. LCD televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, designer toiletries and hairdryers. This Cape Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Premium channels
  • Coffee maker
  • Egyptian cotton linens
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Lord Nelson Restaurant – On-site restaurant.

Oasis Bistro – Overlooking the pool and garden, this restaurant serves breakfast, brunch and lunch. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.

Planet Bar – Overlooking the garden, this Champagne bar only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.

Chefâ??s Table – This restaurant specialises in local cuisine. Reservations are required. Open selected days.

A complimentary food shopping service is offered and guests can order late-night fare from 24-hour room service.

Nearby Activities

2 outdoor swimming pools are on site along with outdoor tennis courts and a health club. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Tennis lessons on site
  • Windsurfing nearby
  • Playground on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Sailing nearby

Spa Services

Librisa Spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 7
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Detoxification wrap
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at 11:00 AM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property offers health screenings for COVID-19 for a surcharge. Guests should contact the concierge upon arrival to schedule departure health screenings.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for ZAR 1308.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Belmond Protects (Belmond) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of SGS (third-party expert - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Staffed front desk
  • LGBTQ friendly
  • Reservations are required for on-site COVID-19 testing
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property follows sanitisation practices of SGS (3rd party expert - Global)
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Belmond Protects (Belmond)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: ZAR 990 per vehicle (one-way)
  • Airport shuttle fee per child: ZAR 990 (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Belmond Mount Nelson
  • Belmond Mount Nelson Cape Town
  • Belmond Mount Nelson Hotel
  • Belmond Mount Nelson Hotel Cape Town
  • Belmond Nelson Hotel
  • Hotel Mount Nelson
  • Mount Nelson
  • Mount Nelson Hotel
  • Nelson Mount
  • Nelson Mount Hotel
  • Belmond Mount Nelson Hotel Cape Town, South Africa
  • Mount Nelson Cape Town
  • Belmond Mount Nelson Hotel
  • Mount Nelson, A Belmond Hotel, Cape Town Hotel
  • Mount Nelson, A Belmond Hotel, Cape Town Cape Town
  • Mount Nelson, A Belmond Hotel, Cape Town Hotel Cape Town

You should know

  • Mount Nelson, A Belmond Hotel, Cape Town offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Mount Nelson, A Belmond Hotel, Cape Town is listed in the 2018 Condé Nast Traveller Gold List of the world's best places to stay and the 2021 Travel + Leisure 500.

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual and transgender (LGBTQ) guests.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.