23 Dec 2019 by Melissa Reitsema
Dear valued guest, Thank you for your wonderful feedback and taking the time to write to us. We are delighted to hear that you enjoyed our unique Belmond Mount Nelson Hotel blend. We look forward to welcoming you back in the near future! Warm regards, Melissa Reitsema
29 Jan 2019 by Louise Pheiffer
Thank you for your marvelous review, we do hope to welcome you back again in the near future to enjoy Cape Town and our scrumptious breakfasts! Warm regards Louise
The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
Mount Nelson, A Belmond Hotel, Cape Town offers its guests a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and a health club. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a meeting room. A sauna, a terrace, and tour/ticket assistance are also featured at the luxury Mount Nelson, A Belmond Hotel, Cape Town. An airport shuttle (available 24 hours) is available for a fee. Smoking is allowed in designated areas at this 5-star Cape Town hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired Internet
Mount Nelson, A Belmond Hotel, Cape Town offers 198 forms of air-conditioned accommodation with minibars and a safe. Beds feature Egyptian cotton sheets and premium bedding. LCD televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, designer toiletries and hairdryers. This Cape Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.
Lord Nelson Restaurant – On-site restaurant.
Oasis Bistro – Overlooking the pool and garden, this restaurant serves breakfast, brunch and lunch. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.
Planet Bar – Overlooking the garden, this Champagne bar only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
Chefâ??s Table – This restaurant specialises in local cuisine. Reservations are required. Open selected days.
A complimentary food shopping service is offered and guests can order late-night fare from 24-hour room service.
2 outdoor swimming pools are on site along with outdoor tennis courts and a health club. Other recreational amenities include a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Librisa Spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.
The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
This property offers health screenings for COVID-19 for a surcharge. Guests should contact the concierge upon arrival to schedule departure health screenings.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Belmond Protects (Belmond) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of SGS (third-party expert - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Mount Nelson, A Belmond Hotel, Cape Town is listed in the 2018 Condé Nast Traveller Gold List of the world's best places to stay and the 2021 Travel + Leisure 500.
This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual and transgender (LGBTQ) guests.