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3.7 out of 5

"Have stayed at this hotel several times before, good value for money and great location for rest,golf, food and visiting wineries and other places of ... " More

By 3 putt expert on Thu 08 May 2014

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Hotel Description

Our customers tell us that they can't get enough of the helpful staff at NH Cape Town The Lord Charles. During your stay, you'll be close to Cheetah Outreach. Free WiFi in public areas, free self-parking and a free shopping centre shuttle are available. Built in 1989, this 4-star hotel has 198 rooms over 2 floors. Free WiFi and balconies are available in all rooms.

  • Air-conditioned rooms with balconies, 24-hour room service and flat-screen TVs
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi and wired Internet in some public areas for a fee
  • Take a swim in the 2 outdoor pools
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes tennis courts and a fitness centre
  • Guests have great things to say about the helpful staff and the breakfast
  • 6 minutes by car from Strand Golf Club and 8 minutes from Root 44
  • Free shopping centre shuttle service
  • Pets welcome for a fee

NH Cape Town The Lord Charles ratings based on 3 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for NH Cape Town The Lord Charles

Couples (2) Family (1)
3 out of 5

Relaxing holiday to enjoy good food and bad golf on great courses

Have stayed at this hotel several times before, good value for money and great location for rest,golf, food and visiting wineries and other places of interest.. Staff are always very friendly and helpful, great breakfast, good restaurant, room service and bar at reasonable prices. Although comfortable the bedrooms are very tired and need updating (old box tv sets). Gym is also very limited.

Posted by on 8 May 2014

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4 out of 5

Another lovely stay

We have stayed at the LC several times before. It is very convenient for Cape Town and the Winelands by car. The staff make the hotel what it is. Whether it's the those greeting you at the airport, those carrying your cases or those serving in the bar or restaurant. They all have a smile on their face and make the customers feel special.

Posted by on 26 Jan 2014

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4 out of 5

Covivialité et service

Un séjour agréable avec surtout un personnel très attentioné

Posted by on 17 Mar 2012

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Renovations + Closures

This property is closed from 14 August 2020 to 31 March 2021 (dates subject to change).

Property Features

NH Cape Town The Lord Charles offers its guests 2 the outdoor swimming pools and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a limo/town car service. Event space at this hotel measures 15007 square feet (1394 square metres) and includes conference centres. Spa services, a terrace, and tour or ticket assistance are also featured at the family-friendly NH Cape Town The Lord Charles. An airport shuttle (available on request) and a beach shuttle are available for a fee. Self parking is free. A complete renovation of NH Cape Town The Lord Charles was completed in 2015. This 4-star Cape Town hotel is smoke free.

  • 1 building
  • 198 guestrooms or units
  • 2 levels
  • 2 dining venues
  • 15007 sq ft of conference space
  • 1394 sq. m of conference space
  • Built in 1989
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Number of living rooms
  • Free WiFi
  • Rollaway/extra beds available
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Babysitting or childcare
  • Fridge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , WiFi (surcharge) , Wired Internet access - surcharge

Parking

Self parking (surcharge)

Transport

  • Property shuttles: Free shopping centre shuttle; airport shuttle and beach shuttle
  • Parking: Free self parking; self parking available for a surcharge

Room Amenities

NH Cape Town The Lord Charles offers 198 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies. Beds feature down comforters. A pillow menu is available. Flat-screen televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers with a rainfall showerhead, complimentary toiletries and hairdryers. This Cape Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Fridge
  • Coffee maker
  • Down blanket
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Rollaway beds available
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.

Garden Terrace – This buffet restaurant serves breakfast, lunch and dinner. A children's menu is available.

24-hour room service is available.

Nearby Activities

2 the outdoor swimming pools are on site along with a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Waterskiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Windsurfing nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Personal motorised watercraft on site
  • Sailing nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments.

  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after noon, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets are welcome for a fee

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards and cash. This property advises that guest safety measures are currently in place.Commonly touched surfaces are cleaned with disinfectant between stays, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Periodic temperature checks are conducted on staff.Contactless check-out is available.

  • Debit cards not accepted
  • Staffed front desk
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between ZAR 214 and ZAR 527 per person (approximately)
  • Airport shuttle fee: ZAR 460 per vehicle (one-way)
  • A pet fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lord Charles Hotel
  • NH Hotel Lord Charles
  • NH Lord Charles
  • NH Lord Charles Cape Town
  • NH Lord Charles Hotel
  • NH Lord Charles Hotel Cape Town
  • NH The Lord Charles Hotel
  • NH Cape Town The Lord Charles Hotel
  • NH Cape Town The Lord Charles Cape Town
  • NH Cape Town The Lord Charles Hotel Cape Town

You should know

  • NH Cape Town The Lord Charles offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

National Rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.