Skip to main content
Beginning of main content

Enter dates to see availability

Select your room to view prices

Island Superior King

Bed Count 1 King Bed Maximum Occupancy 3 Max
£599* Per night/room 17 Oct - 18 Oct

Marina Mountain Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Family Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 5 Max

Marina Harbour King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Suite, 2 Bedrooms (Island)

Bed Count 2 King Beds Maximum Occupancy 6 Max

Marina Harbour Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Description

One&Only Cape Town's great location gets high marks from our customers. During your stay, you're just a quick walk from Two Oceans Aquarium. You'll find features such as free WiFi in public areas and free valet parking, plus 2 restaurants. Built in 2009, this 5-star hotel has 131 rooms over 5 floors. Free WiFi and deep-soaking bathtubs are available in all rooms.

  • Air-conditioned rooms with pillowtop beds, deep-soaking bathtubs and iPod docking stations
  • Free WiFi
  • Free valet parking and self-parking
  • Drinking and dining options include 2 restaurants, a poolside bar and a bar/lounge
  • Take a swim in the outdoor pool or soak in the spa tub
  • Indulge with body scrubs, body treatments or facials at One and Only Spa
  • Services include babysitting, a free kids' club and dry cleaning/laundry
  • On-site recreation includes a 24-hour fitness centre, a steam room and a sauna
  • Guests like the restaurant and breakfast
  • Steps from Two Oceans Aquarium and 10 minutes on foot from V&A Waterfront
  • Airport shuttle service available for a fee

One&Only Cape Town ratings based on 6 verified reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for One&Only Cape Town

Everyone (1) Business (1) Couples (2) Family (2)
4 out of 5
Location can’t be beaten. Staff could be better, need training

Posted by on 27 Oct 2019

Was this review helpful to you?
Comment from Hotel Management

28 Oct 2019 by One&Only Cape Town

Thank you for your review. We are delighted you enjoyed our location. We truly appreciate your feedback and will ensure our service levels are revisited in depth. We hope to welcome you back soon. Kind regards, One&Only Cape Town

5 out of 5

Recent Stay 2016

September 2016 2 day stay. Highly recommend. Rooms always kept spotless Concierge team outstanding In-room room service superb Breakfast phenomenal choice Didn't eat dinner in restaurants so cannot comment Would recommend their driver and guide for the day who were both courteous and very knowledgeable cocktails/drinks at magnificent bar lounge very reasonable Twice weekly live band (may be other music other nights) are brilliant you could just sit there listening to them for ages Used spa - I think separate for ladies and men / steam sauna and bubble type jets vitality pool and then shared larger outside pool Location walking distance to the vibrant waterfront All excellent - first time in Cape Tiwn - definitely a thumbs up oir The One @ Only

Posted by , from uk on 3 Sep 2016

Was this review helpful to you?
5 out of 5

Total luxury

The two of us had a wonderful holiday at The One and Only Capetown. It's in a very good position to get around from. Restaurants are all close if you don't want to eat in the hotel. Good variety of craft shops. Open top buses just around the corner, which have two routes and cover a large area. We used a car from the Hotel to do the Winel route. Amazing attention to detail with the hotel staff. They went out of their way To make the experience special. We would definitely return.

Posted by on 17 Dec 2014

Was this review helpful to you?
5 out of 5

Like a second honeymoon

We were made to feel very special at this hotel. The location is perfect being on the waterfront with shops and restaurants. The open top buses go from here which meant we could see a lot very easily. We used a driver and car from the hotel to do the Stellenbosch tour which was fantastic and very informative. All the staff were friendly and could not do enough for you. Diana one of the managers is very hands on and does her upmost to satisfy everyone. Really superb experience.

Posted by on 7 Dec 2014

Was this review helpful to you?
5 out of 5

Excellent hotel & service

One of the best hotels i have ever stayed at! Staff were wonderful and helpful. I stayed in an Island Suite, which was nicely secluded and ideal for a luxury break. Would definitely go back over and over again! Spa facilities are amazing too.

Posted by on 12 Aug 2012

Was this review helpful to you?
5 out of 5

Séjour de rêve

Un hôtel à recommander : service irréprochable, un service conciergerie à l'écoute du client quelle que soit l'heure, en cas de problème de langue un personnel apte à l'aide et une situation défiant toute concurrence. Les services annexes sont également triés pour le client

Posted by on 21 Apr 2016

Was this review helpful to you?

Renovations + Closures

This property is closed from 23 March 2020 to 14 October 2020 (dates subject to change).

Property Features

One&Only Cape Town offers its guests a full-service spa, a marina, and an outdoor pool. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 3927 square feet (365 square metres) and includes conference rooms. A hot tub, a 24-hour fitness centre, and a sauna are also featured at the luxury One&Only Cape Town. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star Cape Town hotel.

  • 131 guestrooms or units
  • 5 levels
  • 2 buildings
  • 2 dining venues
  • 3927 sq ft of conference space
  • 365 sq. m of conference space
  • Built in 2009
  • Bar by the pool
  • Bar or lounge
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Miniature golf on site
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Cape Town (CPT-Cape Town Intl.) (21.2 km / 13.2 mi)
  • Train station: Cape Town Station (2.7 km / 1.7 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

One&Only Cape Town offers 131 forms of accommodation with iPod docking stations and minibars (stocked with some free items). This accommodation offers separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium satellite channels. Fridges and espresso makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries. This Cape Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Sitting area
  • Pillowtop beds
  • Deep-soaking tub
  • Stocked minibar (select free items)
  • iPod dock
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Fridge
  • Espresso maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Children's slippers

Food & Drink

One&Only Cape Town has 2 restaurants serving breakfast, lunch and dinner.

Nobu – This restaurant specialises in Japanese cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.

Isola – This poolside restaurant serves dinner and light fare. Open daily.

Vista Bar and Lounge – This lobby lounge serves lunch and dinner. A children's menu is available. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Waterskiing nearby
  • Miniature golf on site
  • Golfing nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Rafting nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Fitness classes on site
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Personal motorised watercraft on site
  • Sailing nearby
  • Scooter/moped rentals nearby

Spa Services

One and Only Spa has 12 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub and a steam room.

Guests under 12 years old are not allowed in the spa.

  • Number of treatment rooms 12
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Minimum age to access spa is 12
  • Sports massage
  • Detoxification wrap
  • Hot springs/mineral springs in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to get details.

Guests booked in a Superior Room, 2 Queen Beds (Island South African Resident Rate) and Superior Room, 1 King Bed (Island South African Resident Rate) must present Residence Card at check-in. The property reserves the right to amend the rate if valid proof is not provided.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Airport transport is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for ZAR 895.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines
  • Property follows a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Individually wrapped food options are not available
  • Number of children who can stay for free – 2
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: ZAR 40 per accommodation, per night.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: ZAR 990 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: ZAR 895.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • One&Only Cape Town
  • One&Only Hotel
  • One&Only Hotel Cape Town
  • One And Only Cape Town
  • One&Only Cape Town Hotel Cape Town Central
  • One&Only Cape Town South Africa
  • One&Only Cape Town Hotel
  • One And Only Cape Town
  • One&Only Cape Town South Africa
  • One Only Cape Town
  • One&Only Cape Town Hotel
  • One&Only Cape Town Cape Town
  • One&Only Cape Town Hotel Cape Town

You should know

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

One&Only Cape Town is listed in the 2010 Condé Nast Traveller Hot List.

National Rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

url importing http://www.ebookers.com/Cape-Town-Hotels-One&Only-Cape-Town.h2442736-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Cape-Town-Hotels-One&Only-Cape-Town.h2442736-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.com/Cape-Town-Hotels-One&Only-Cape-Town.h2442736-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.