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4.0 out of 5

"Staff is super friendly accommodating and helpful making up for the dated facilities which are in dire need of a complete make over. Plus - restaura ... " More

By a verified traveller on Thu 09 Jan 2020

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Deluxe Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
£58* Per night/room 21 Nov - 22 Nov

Superior Studio, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite, 3 Bedrooms

Bed Count 3 Full Beds Maximum Occupancy 6 Max

Premier Suite

Bed Count 2 King Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 4 Max

Family Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Pepperclub Hotel . During your stay, you're just a quick walk from Long Street. You'll find features such as free WiFi in public areas, a free manager's reception and a free beach shuttle. Built in 2010, this 5-star hotel has 210 rooms over 20 floors. All rooms offer free WiFi and deep-soaking bathtubs.

  • Air-conditioned rooms with 3 bathrooms, deep-soaking bathtubs and 24-hour room service
  • Free WiFi
  • Enjoy international cuisine while dining at COPA Restaurant
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to manicures and pedicures, Swedish massages or aromatherapy at Cayenne Spa
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a 24-hour fitness centre and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Steps from Long Street and 4 minutes on foot from Kloof Street
  • Free shopping centre and beach shuttle service

Pepperclub Hotel ratings based on 4 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Pepperclub Hotel

Everyone (2) Couples (1) Friends (1)
4 out of 5
Staff is super friendly accommodating and helpful making up for the dated facilities which are in dire need of a complete make over. Plus - restaurants are up to date and food is good. Room service and food is good and speedy. Bathrooms well appointed. Minus - pool, passages lifts and lobbies really dated / carpets look quite dirty and old and patched. Pool and spa is dated, pool not serviced by a bar / very limited amount of sun beds for size of hotel.

Posted by on 9 Jan 2020

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Comment from Hotel Management

15 Jan 2020 by Online Manager

Thank you for choosing the Pepperclub Hotel as your choice of accommodation and for the constructive feedback. We are pleased to note that you had an enjoyable stay with us and rest assured that your feedback has been passed on to the team for further assessment. Kind regards.

4 out of 5

TOP Hotel!

Pros: breakfast, staff, room, view
Cons: better windows to reduce the noise level on the streets in the night restaurant area is dark even at full daylight ... could be lighter...
Great location, excellent breakfast, super Spa, great view, everybody was very very friendly. TOP Hotel! One critical point was the noise level on the road that we could hear in our room.

Posted by , from Germany on 24 Sep 2017

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4 out of 5

Top Hotel an bester Lage

Hervorragendes Hotel das gleich an der Long Street liegt und in walking Distance zum Nachtleben liegt. Das Zimmer war eine Suite und hat mich mit den 3 Fernseher und dem luxuriösen Interieur begeistert. Ob Bad oder Riesendusche bat es alles was das Herz begehrt. Das Hotel hat einen hervorragenden Spa-Bereich. Das Hotel bietet einen hervorragenden Ausblick direkt auf den Tafelberg und die umliegende Long Street. Als negative Punkte ist aber eben auch die Long Street zu erwähnen, die Freitag und Samstag die ganze Nacht in tobendem Lärm bis in alle Nacht zu hören ist.Der Pool ist leider ein bisschen zu klein geraten aber bietet trotzdem gute Entspannungsmöglichkeiten mit hervorragendem Blick auf den Tafelberg.

Posted by on 3 Feb 2015

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4 out of 5

Keine 5 Sterne

Nach europäischen Maßstab hat das Hotel keine 5 Sterne verdient. Das Zimmer war jedoch sehr geräumig und gut ausgestattet. Die Lage ist sehr Zentral in einer Nebenstraße der Longstreet. Es ist jedoch sehr laut, da nebenan 2 Nachtclubs sind. Ich empfehle dringend, ein Zimmer ab dem 12. OG zu mieten, da man sonst auf die ggü. liegende Fassade schaut und der Lärm nach oben abnimmt. Das Personal ist sehr freundlich, die Küche im Restaurant gut.

Posted by on 2 Oct 2014

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Property Features

Pepperclub Hotel offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a limo/town car service. A 24-hour fitness centre, spa services, and a terrace are also featured at the luxury Pepperclub Hotel . An airport shuttle (available 24 hours) and a theme park shuttle are available for a fee. Parking is available for a fee. This 5-star Cape Town hotel is smoke free.

  • 210 guestrooms or units
  • 20 levels
  • 2 buildings
  • Built in 2010
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Coffee shop
  • Deli
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Fridge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Cape Town (CPT-Cape Town Intl.) (19.8 km / 12.3 mi)
  • Train station: Cape Town Station (1.2 km / 0.7 mi)
  • Property shuttles: Free beach shuttle and shopping centre shuttle; airport shuttle, area shuttle, train station pick-up, theme park shuttle, and casino shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Pepperclub Hotel offers 210 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries. This Cape Town hotel provides complimentary wireless Internet access. LCD televisions come with premium satellite channels. Additionally, rooms include a hairdryer and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • 3 bathrooms
  • Deep-soaking tub
  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Climate control

Food & Drink

The hotel hosts a free manager's reception daily.

COPA Restaurant – This restaurant specialises in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Paparazzi Bar – On-site bar. Open daily.

Ruby's Bakery & Cafe – This café specialises in Modern European cuisine and serves breakfast, brunch, lunch and light fare. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Parasailing nearby
  • Rock climbing nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Spa Services

Cayenne Spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily.

  • Number of treatment rooms 3
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Reflexology
  • Sports massage
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Contactless check-out is available.

  • One child stays free
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: ZAR 680 per vehicle (one-way)
  • Self-parking fee: ZAR 150 per day
  • Valet parking fee: ZAR 150 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pepperclub Cape Town
  • Pepperclub Hotel
  • Pepperclub Hotel Cape Town
  • Pepper Club Luxury Hotel Cape Town Central
  • Pepperclub Hotel & Spa Cape Town, South Africa
  • Pepperclub
  • Pepper Club Luxury Hotel And Spa
  • Pepperclub Hotel Cape Town
  • Pepper Club Luxury Hotel Cape Town Central
  • Pepperclub Hotel Spa
  • Pepperclub Hotel Hotel
  • Pepperclub Hotel Cape Town
  • Pepperclub Hotel Hotel Cape Town

You should know

  • Pepperclub Hotel offers transfers from the ferry terminal, airport, and train station (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National Rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.