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"Best ovation in Cape Town just moments from all the great bars and cafes of Bree St and Kloof St. Handy underground parking and loft apartments are su ... " More

By Alasdair F. on Sun 14 Feb 2016

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Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
£51* Per night/room 19 Aug - 20 Aug

Room, 2 Single Beds, Non Smoking, Mountain View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking, Mountain View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Protea Hotel Fire & Ice by Marriott Cape Town. During your stay, you're just a quick walk from Bree Street. Features include free WiFi in public areas and a free manager's reception, plus an outdoor pool.

  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute walk from Long Street and a 4-minute drive from Cape Town Stadium
  • Airport, train station pick-up and shopping centre shuttle service available for a fee

Protea Hotel Fire & Ice by Marriott Cape Town ratings based on 11 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Protea Hotel Fire & Ice by Marriott Cape Town

Everyone (1) Couples (7) Business (2) Friends (1)
4 out of 5

Great value funky hotel superb location

Best ovation in Cape Town just moments from all the great bars and cafes of Bree St and Kloof St. Handy underground parking and loft apartments are superb value for money for the duplex split level space. Only downside is the air con was noisy!

Posted by on 14 Feb 2016

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4 out of 5

It is a unique Hotel!

I went to a conference in Cape Town International Conference Centre; it takes less than 10 minutes in a taxi (2 km). The staff was friendly and helpful. The room was spacious, clean and with beautiful views of Table Mountain. I must admit that only went to the hotel to sleep so I can not evaluate the other services like restaurant or swimming pool.

Posted by on 25 May 2011

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5 out of 5

Great chic hotel

Loved this hotel and would definitely stay again. It's quirky but in a nice way. The rooms are clean and comfortable but fairly small, but don't let this put you off. Really helpful staff. Great food.

Posted by on 3 Mar 2011

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4 out of 5

Good value, small room

With the flight package, the hotel rate was very reasonable. Room is small, however, and the office area is poor (uncomfortable chair and small table), so if you have anything to work on in your room, then this hotel is probably not for you. Staff very friendly and efficient. The air of 'urban chic' is slightly over done.

Posted by on 16 Sep 2010

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4 out of 5

Great decor in this hotel - crazy!

Only downside with this hotel is the size of the standard room....another few feet would have been nice. Great location - Long Street is 5 minutes walk which is fine during the day but you need to take a taxi at night

Posted by on 26 Mar 2010

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4 out of 5

Support by hotel staff way beyond the usual

The hotel is nice and well run, a hotel which is geared towards private travelers and not business people, I would say. It is a good choice in Cape Town, even tough as a tourist one might go for a hotel which is closer to the Waterfront or the beaches. We had an accident during our stay at the hotel and the staff and management were excellent in handling the incident, getting medical assistance and helping us with an extended stay (in a fully booked hotel) etc. We were extremly impressed by the professionality but also the warm interest of the staff the following days. In such moments you realize if you have been in good hands - we have been!

Posted by on 8 Jan 2013

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2 out of 5

Enttäuschend

Hotel in die Jahre gekommen. Personal mittelmäßig & Zimmer klein und sehr vernachlässigt... preis-kosten-Verhältnis stimmt nicht.

Posted by on 29 Nov 2017

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Comment from Hotel Management

8 Nov 2018 by Albert

Dear A Thank you for completing a guest survey during your stay with us. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. Your interest and concern are therefore extremely valuable to us, and we hope that you will be staying with us again soon. We should welcome another opportunity to show you Protea Hospitality at its best! Yours sincerely, Albert Smit General Manager

4 out of 5

Stylisches Party Hotel in guter Lage

Das Hotel hat tolle Zimmer mit moderner Einrichtung. Die Deluxe Suiten im Nachbargebäude mit 2 Schlafzimmern sind optimal für 4 Personen. Frühstück klasse, aber teuer. Pool klein, nur 3 Liegen und keine Dusche. Die Lage ist optimal für Leute die abends was unternehmen möchten. Unzählige Restaurants und Kneipen in der Kloof, Bree, Loop und Long Street. Am Freitag und Samstag DJ in der Lobby. Sehr viel Personal im Servicebereich, aber keiner kümmert sich richtig um die Gäste. Es dauert oft 15 Minuten bis man sein Getränk bekommt.

Posted by on 27 Jan 2016

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2 out of 5

Nuorten bilettäjien hotelli

Hotellissa on joka ilta kauhea meno ravintolassa. Valitettavasti kaikki meteli kuuluu myös huoneseen käytäviltä ja ulkoa. Jo pelkkä tuulen humina tulee ikkunoista läpi. Huoneet ovat myös erittäin pieniä. Valokuvat valehtelevat paljon. Henkilökunta oli aika tympeää muutamaa poikkeusta lukuunottamatta. Ennen kuin valitset tämän hotellin, niin kannattaa tarkistaa saako hotellia Seapointin tai waterfrontin läheisyydestä. Tällä hotellin kupeessa ei ollut yhtään mitään. Hinta/laatu on pielessä!!

Posted by on 30 Mar 2014

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5 out of 5

Great Hotel - with style and an exquisit kitchen

This Hotel has a unique flair you feel from the moment you are entering the Lobby. The interior design is fantastic. It has a nice view on the table mountain, a great lounge and a fantastic restaurant. You get the best Milkshakes in the world there and the food is really good. The staff is more than friendly and helps you with everything. The greatest place to stay in Cape Town!

Posted by on 14 Mar 2013

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About the Protea Hotel Fire & Ice by Marriott Cape Town

Location New Church & Victoria Street, Cape Town, Western Cape 8018

Property Features

Protea Hotel Fire & Ice by Marriott Cape Town offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include A bar/lounge and A poolside bar. A free manager's reception is offered daily. WiFi is free in public spaces. There are 6 meeting rooms available. A rooftop terrace, spa services, and tour or ticket assistance are also featured at the family-friendly Protea Hotel Fire & Ice by Marriott Cape Town. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Cape Town hotel.

  • 201 guestrooms or units
  • 5 levels
  • 2 buildings
  • Built in 2006
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Towels for the beach
  • Poolside lounge chairs
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge) , Free parking nearby

Transport

  • Train station: Cape Town Station (1.8 km / 1.1 mi)
  • Property shuttles: Airport shuttle, area shuttle, train station pick-up, beach shuttle, casino shuttle, and shopping centre shuttle
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Protea Hotel Fire & Ice by Marriott Cape Town offers 201 accommodations with iPod docking stations and laptop-compatible safes. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • iPod dock
  • Flat-screen television
  • Satellite channels
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom

Food & Drink

The hotel hosts a free manager's reception daily.

Fire and Ice Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Hotel Bar and Lounge – This bar serves breakfast, brunch, lunch and dinner. A children's menu is available. Open daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Snorkelling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Bicycle rentals nearby
  • Boat tours nearby
  • Mountain climbing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. There are 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

  • Number of treatment rooms 3
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool access ramp on site
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 11:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Protea Hotel Fire & Ice by Marriott Cape Town offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Protea Hotel Fire & Ice by Marriott Cape Town

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests must take note that the Fire & Ice Suites (Junior and Executive Suites) are located adjacent to the hotel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitiser. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free: Maximum age 12
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Service animals not allowed
  • Parking height restrictions apply
  • Number of children who can stay for free – 2
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: ZAR 215 per person (approximately)
  • Airport shuttle fee: ZAR 400 per person (one-way)
  • Self-parking fee: ZAR 60 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fire Ice Cape Town
  • Ice Cape Town
  • Protea Fire Ice
  • Protea Fire Ice Cape Town
  • Protea Hotel Fire & Ice
  • Protea Hotel Fire & Ice Cape Town
  • Protea Hotel Fire Ice
  • Protea Hotel Fire & Ice! Cape Town South Africa
  • Protea Hotel Fire And Ice! Cape Town
  • Protea Hotel Fire & Ice by Marriott Cape Town Hotel
  • Protea Hotel Fire & Ice by Marriott Cape Town Cape Town
  • Protea Hotel Fire & Ice by Marriott Cape Town Hotel Cape Town

You should know

  • Pool access available from 8:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

National Rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.