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4.2 out of 5

"We loved the members of staff, our bed and the location. The room was exceptionally clean and we couldn’t fault it. We upgraded to a room with a windo ... " More

By a verified traveller on Sun 23 Feb 2020

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Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Cabin

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the comfortable beds at Signature Lux Hotel by ONOMO, Waterfront. During your stay, you're just a quick walk from Cape Town International Convention Centre. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This 3.5-star hotel has 87 rooms. Each room includes amenities such as free WiFi and a Smart TV.

  • Air-conditioned rooms with Smart TVs, room service and showers
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Amenities include laundry facilities, multilingual staff and a lift
  • Guests have great things to say about the area's walkability and the helpful staff
  • Within a 10-minute walk of Cape Town International Convention Centre and Long Street
  • Airport shuttle service available for a fee

Signature Lux Hotel by ONOMO, Waterfront ratings based on 6 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Signature Lux Hotel by ONOMO, Waterfront

Everyone (3) Couples (2)
4 out of 5
We loved the members of staff, our bed and the location. The room was exceptionally clean and we couldn’t fault it. We upgraded to a room with a window but in hindsight might have been ok with the cabin room originally booked as we didn’t have a view and kept the blind closed for the majority of time we were there. We stayed for four nights and could not get complimentary coffee at any time we tried. Breakfast was a little chaotic on two mornings. The coffee machines were very slow and ran out of water or milk often which lead to queues. The staff were very busy and didn’t ask us if we wanted eggs on two days. The quality of breakfast was great and we really enjoyed it.

Posted by , from UK on 23 Feb 2020

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Comment from Hotel Management

29 Feb 2020 by Teigan Verster

Good day Thank you for staying with us! We are delighted to see you had a good stay with us and we appreciate your kind feedback! We will do our best to improve on the issues you raised We hope to welcome you back soon Warm regards Teigan Verster

4 out of 5

Posted by on 26 Sep 2019

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Comment from Hotel Management

2 Oct 2019 by Teigan Verster

Good day Thank you for staying with us! We are delighted to see you had a good stay with us and we appreciate your kind feedback! We hope to welcome you back soon Warm regards Teigan Verster

4 out of 5
Sisustus oli tosi hieno (antiikkia) , mutta huone pieni ja kävelymatkan päässä ei ollut muita hyviä baareja tai ravintoloita.

Posted by on 17 Nov 2019

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Comment from Hotel Management

1 Dec 2019 by Teigan Verster

Hyvää päivää Kiitos, että oleskelet kanssamme! Olemme iloisia nähdessämme, että olit hyvässä kanssamme, ja arvostamme ystävällistä palautetta! Toivomme toivotamme sinut tervetulleeksi pian takaisin Lämpimät terveiset Teigan Verster

4 out of 5
Zentral. Aktuell grad Baustelle gewesen. Deshalb chli umständlich zum hinkommen mit dem Auto.

Posted by on 23 Oct 2019

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Comment from Hotel Management

5 Nov 2019 by Teigan Verster

Schönen Tag Vielen Dank für Ihren Aufenthalt bei uns! Wir freuen uns, dass Sie einen schönen Aufenthalt bei uns hatten und freuen uns über Ihr freundliches Feedback! Wir hoffen, Sie bald wieder begrüßen zu können Herzliche Grüße Teigan Verster

5 out of 5
10 Exzellent Hotel Signalture Lux **** Hotel new,and a nice rusty design, perfect location Walking distance to the Waterfront, room was clean, confortable, beautiful ambiance, Staff were extremely friendly, very helpful, and professional, Many Thanks Martine and Mandla.Warmest Regards, we will recommend this Hotel

Posted by , from Zurich / Switzerland on 26 May 2019

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Comment from Hotel Management

30 May 2019 by Teigan Verster

Dear guest Thank you for the review and the kind words expressed for our talented staff. We are happy to know you had a great stay and we look forward to your next visit!. Warm regards Teigan Verster

4 out of 5
Toll gelegenes modernes und sauberes Hotel Nähe Waterfront. Zu Fuss schnell im Green Point und an der Waterfront. Sehr hilfsbereites Personal, saubere Zimmer und moderne Badezimmer. Das Frühstück ist gut, jedoch Standard. Buffet und Bestellmöglichkeit von Eiern und Bacon in den üblichen Variationen (Fried, Crambled, Omlette). Alles in allem wirklich empfehlenswert.

Posted by on 30 Dec 2018

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Comment from Hotel Management

3 Jan 2019 by Teigan Verster

Schönen Tag Vielen Dank, dass Sie bei uns bleiben und uns Ihren Aufenthalt mitteilen. Wir freuen uns, dass Sie einen guten Aufenthalt hatten und hoffen, Sie bald wieder begrüßen zu dürfen! Wärmste Grüße Teigan Verster

About the Signature Lux Hotel by ONOMO, Waterfront

Location 24 Alfred Street, V& A Waterfront, Cape Town, Western Cape 8005

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Signature Lux Hotel by ONOMO, Waterfront also features multilingual staff, laundry facilities, and dry cleaning/laundry services. This 3.5-star Cape Town hotel is smoke free.

  • 87 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Train station: Cape Town Station (2 km / 1.2 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Signature Lux Hotel by ONOMO, Waterfront offers 87 forms of air-conditioned accommodation with a safe and a hairdryer. Smart televisions come with satellite channels. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • In-room dining (limited hours)
  • Smart television
  • Satellite channels
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 10 AM.

Signature Lux Hotel by ONOMO, Waterfront has a restaurant on site.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

All guests (including children) must provide a valid government-issued ID at check-in.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Signature Lux Hotel by ONOMO, Waterfront

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cots/infant beds. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Individually wrapped food options are available through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings.

  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: ZAR 185 for adults and ZAR 185 for children (approximately)
  • Airport shuttle fee: ZAR 500 per vehicle (one-way)
  • Nearby parking fee: ZAR 70 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Signature Lux Hotel Onomo Waterfront Cape Town
  • Signature Lux Hotel Onomo Waterfront
  • Signature Lux Onomo Waterfront Cape Town
  • Signature Lux Onomo Waterfront
  • Signature Lux Hotel by Onomo Waterfront
  • Signature Lux Hotel by ONOMO, Waterfront Hotel
  • Signature Lux Hotel by ONOMO, Waterfront Cape Town
  • Signature Lux Hotel by ONOMO, Waterfront Hotel Cape Town

You should know

  • Signature Lux Hotel by ONOMO, Waterfront offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.