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4.8 out of 5

"We were booked into another hotel for one night by another tour company having travelled to Cape Town by cruise on the QM2. The hotel we had been book ... " More

By Alsudi on Mon 03 Feb 2014

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Hotel Description

The spacious rooms at Taj Cape Town get high marks from our customers. During your stay, you're just a quick walk from Long Street. Enjoy features like free WiFi in public areas, a free area shuttle and a free manager's reception. Built in 2010, this 5-star hotel has 176 rooms over 17 floors. All rooms offer free WiFi and Select Comfort beds.

  • Air-conditioned rooms with Select Comfort beds, iPod docking stations and 24-hour room service
  • Free WiFi and wired Internet
  • Free covered self-parking
  • Enjoy a bite to eat at Bombay Brasserie, a fine-dining restaurant that serves Indian cuisine
  • Take a swim in the indoor pool or soak in the spa tub
  • Indulge with body wraps, hot stone massages or reflexology at Jiva Grande Spa at Taj
  • Services include babysitting, a kids' club and dry cleaning/laundry
  • On-site recreation includes a 24-hour health club, a steam room and a sauna
  • Guests have really good things to say about the accommodation, from the overall comfort and spaciousness to the nice bathrooms and cleanliness
  • Steps from Long Street and 9 minutes on foot from Kloof Street
  • Free shopping centre, beach and local-area shuttle service

Luxury Room, 1 King Bed, Mountain View (Heritage Wing)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Tower Wing, Luxury Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Tower Wing, Luxury Room, 1 King Bed, Mountain View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, City View (Heritage)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Suite, 1 King Bed, City View (2 Bedrooms)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Tower Suite, Suite, 1 Bedroom, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Taj Cape Town ratings based on 10 verified reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Taj Cape Town

Everyone (6) Couples (3) Business (1)
5 out of 5

Posted by on 28 Apr 2019

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Comment from Hotel Management

2 May 2019 by TAJ

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mark Wernich General Manager

5 out of 5

A World Apart

We were booked into another hotel for one night by another tour company having travelled to Cape Town by cruise on the QM2. The hotel we had been booked into was "the pits". We decided to extend our holiday and made a new booking online in this hotel. The hotels were a World apart. Beautiful building, pleasant, attentive and courteous staff who couldn't have been more helpful. Breakfast was a feast and included in the price. Shuttle bus to waterfront and Table Mountain every hour. This was our first stay in a TAJ hotel. Next time it will be our first choice.

Posted by on 3 Feb 2014

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5 out of 5
Palvelu oli erinomaista. Koronavirus supisti palveluita vierailun lopulla.

Posted by on 18 Mar 2020

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Comment from Hotel Management

18 Mar 2020 by TAJ

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mark Wernich General Manager

5 out of 5

Posted by on 19 Feb 2020

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Comment from Hotel Management

20 Feb 2020 by TAJ

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mark Wernich General Manager

5 out of 5
Kaunis hotelli, ystävällinen ja palvelunyönteinen henkilökunta. Samoin vastaanottovirkailiat ja biccolopojat. Todella laadukas ruoka. Siistit tilat. Täys kynppi

Posted by on 3 Feb 2020

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Comment from Hotel Management

4 Feb 2020 by TAJ

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mark Wernich General Manager

4 out of 5

Posted by on 24 Apr 2019

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Comment from Hotel Management

24 Apr 2019 by TAJ

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mark Wernich General Manager

5 out of 5
Service attentionné. Service de valet pour la voiture. Situation centrale. Chambre très spacieuse et moderne.

Posted by on 29 Mar 2019

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Comment from Hotel Management

3 Apr 2019 by TAJ

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mark Wernich General Manager

5 out of 5

Posted by on 23 Jan 2019

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Comment from Hotel Management

23 Jan 2019 by TAJ

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mark Wernich General Manager

5 out of 5

Täydellinen!

Henkilökunta tekee kaikkensa vieraiden viihtyvyyden eteen. Erinomaiset, siistit ja toimivat huoneet. Mainiot ravintolapalvelut. Mahtava aamiainen. Kallis mutta joka ropon arvoinen. Menemme ehdottomasti uudestaan.

Posted by on 22 Dec 2014

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4 out of 5

excellent hotel

excellent hotel qui est tres bien situé. Idéal pour visiter Cape Town deux ou trois jours. Un peu cher.

Posted by on 16 Jan 2014

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Renovations + Closures

This property is closed from 1 April 2020 to 1 October 2020 (dates subject to change).

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):

  • One of the dining venues

Property Features

Taj Cape Town offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and a limo/town car service are available. Event space at this hotel measures 11200 square feet (1041 square metres) and includes conference centres. A hot tub, a sauna, and a terrace are also featured at the luxury Taj Cape Town. You'll have access to the outdoor pool at a partner property. An area shuttle within 10 km and A beach shuttle are free. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Cape Town hotel.

  • 176 guestrooms or units
  • 17 levels
  • 2 dining venues
  • 11200 sq ft of conference space
  • 1041 sq. m of conference space
  • Built in 2010
  • Bar or lounge
  • Manager's reception (free)
  • Coffee shop
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cots/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Cape Town (CPT-Cape Town Intl.) (20.5 km / 12.7 mi)
  • Train station: Cape Town Station (0.8 km / 0.5 mi)
  • Property shuttles: Free area shuttle within 10 km, beach shuttle, and shopping centre shuttle; airport shuttle, train station pick-up, and cruise terminal shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Taj Cape Town offers 176 forms of accommodation with iPod docking stations and MP3 docking stations. Select Comfort beds feature Egyptian cotton sheets, down comforters and premium bedding. A pillow menu is available. 42-inch Flat-screen televisions come with premium satellite channels, DVD players and pay-per-view films. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include minibars and complimentary bottles of water. Housekeeping is provided on a daily basis.

  • Select Comfort beds
  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • DVD player
  • Egyptian cotton linens
  • Down blanket
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

The hotel hosts a free manager's reception daily.

Bombay Brasserie – This fine-dining restaurant specialises in Indian cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Mint Restaurant – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.

In Room Dinning 24 Hours – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Open 24 hours. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Waterskiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby
  • Rafting nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Spa Services

Jiva Grande Spa at Taj has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 9
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Reflexology
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for ZAR 400.00 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Contactless check-out is available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • gap period enforced between guest stays 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: ZAR 750 per vehicle (one way)
  • Covered self-parking fee: ZAR 100 per day
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: ZAR 400.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cape Town Taj
  • Taj Cape Town
  • Taj Hotel Cape Town
  • Taj Cape Town Hotel Cape Town Central
  • Taj Cape Town South Africa
  • Taj Cape Town Hotel
  • Taj Cape Town South Africa
  • Taj Cape Town Hotel
  • Taj Cape Town Cape Town
  • Taj Cape Town Hotel Cape Town

You should know

  • Taj Cape Town offers transfers from the cruise terminal, airport, and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • EarthCheck

National Rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.