24 Mar 2019 by The Grey Team
Dear Guest, We appreciate you taking the time to let us know how you felt about your stay. It is our main priority to ensure that guests have an incredible experience with us. We hope to have you back with us in the future. Until we meet again.
4 Oct 2018 by The Grey Team
Thank you so much for a lovely review , we are glad you enjoyed The Grey Hotel experience as we pride ourselves with excellence and hope to have you back soon . Thank you and good day
This property is closed from 1 February 2021 to 31 August 2021 (dates subject to change).
There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces. A seasonal outdoor pool, a rooftop terrace, and tour or ticket assistance are also featured at the business-friendly The Grey Hotel. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. A complete renovation of The Grey Hotel was completed in July 2016. Smoking is allowed in designated areas at this 4-star Cape Town hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
The Grey Hotel offers 13 forms of accommodation with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Memory foam beds feature Frette Italian sheets, down comforters and premium bedding. 32-inch LED televisions come with satellite channels. Bathrooms include a shower and complimentary toiletries. This Cape Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Housekeeping is offered on a daily basis and hairdryers can be requested.
Guests are served a free continental breakfast daily from 7:30 AM to 11:30 AM. The hotel hosts a free manager's reception daily.
SHIO Restaurant – This fine-dining restaurant specialises in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Lucky @ The Piano Bar – This restaurant specialises in Japanese cuisine and serves lunch, dinner and light fare. Open daily.
The Sky Bar – On-site rooftop bar. Open daily.
Recreational amenities at the hotel include a seasonal outdoor pool.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
The front desk is open during the following times:
This property's front desk is open during the following times:
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless checkout are available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.