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5.0 out of 5

"Charming hotel just opposite Porte Narbonnaise with beautiful views of the towers. " More

By a verified traveller on Tue 22 Jan 2019

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Standard Double Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
£141* Per night/room 3 Apr - 4 Apr

Classic Double Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Junior Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Junior Suite Triple

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Chambre Supérieure Triple

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Double Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

Hôtel du Château & Spa Gemology's good location gets good marks from our customers. During your stay, you're just a quick walk from Chateau Comtal. Features include free WiFi in public areas, plus a full-service spa and an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools or soak in the spa tub
  • Treat yourself to deep-tissue massages, body scrubs or manicures and pedicures at SPA GEMOLOGY
  • Amenities include free newspapers in reception, a front desk safe and a computer
  • On-site recreation includes a steam room
  • Guests speak favourably about the helpful staff and the location
  • Steps from Chateau Comtal and Narbonnaise Gate
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Hôtel du Château & Spa Gemology ratings based on 4 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hôtel du Château & Spa Gemology

Everyone (3) Couples (1)
5 out of 5
Charming hotel just opposite Porte Narbonnaise with beautiful views of the towers.

Posted by on 22 Jan 2019

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5 out of 5
Fantastic location right next to the medieval city. Lovely clean room and hearty breakfast.

Posted by on 18 Dec 2017

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5 out of 5
Charmant établissements avec un agréable jardin au pieds des murailles de Carcassonne.

Posted by on 24 Jul 2019

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5 out of 5

Posted by on 24 Jan 2019

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About the Hôtel du Château & Spa Gemology

Location 2 Rue Camille Saint Saens, Carcassonne, AUDE 11000

Property Features

Hôtel du Château & Spa Gemology offers its guests a full-service spa, an indoor pool, and a spa tub. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. A seasonal outdoor pool, a steam room, and spa services are also featured at the business-friendly Hôtel du Château & Spa Gemology. For a fee, parking is available. This 4-star Carcassonne hotel is smoke free.

  • 1 floor
  • 17 guestrooms or units
  • 2 buildings
  • Built in 1960
  • Towels for the beach
  • Poolside lounge chairs
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Train station: Couffoulens Station (8.6 km / 5.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hôtel du Château & Spa Gemology offers 17 accommodations with a safe and a hairdryer. Each accommodation is individually decorated. LED televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, and complimentary toiletries. This Carcassonne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Combined shower/bath
  • Rainfall showerhead
  • Cots (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to noon.

On-site venue – bar.

24-hour room service is available.

Nearby Activities

An indoor pool, a seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a steam room.

  • Golfing nearby

Spa Services

SPA GEMOLOGY has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 3
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Thai massage
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 10.0 per night.

Pet Policy

  • Pets: EUR 15 per pet, per day
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash.

  • Service animals are allowed
  • Staff wears personal protective equipment
  • Service animals are exempt from fees/restrictions
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.89 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 18 for adults and from EUR 9 for children
  • Self-parking fee: EUR 15 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Du Chateau Carcassonne
  • du Château Carcassonne
  • Du Chateau Hotel
  • Hôtel Château Carita Carcassonne
  • Hôtel du Château Carcassonne
  • Hôtel Château Carcassonne
  • Château Carcassonne
  • Hôtel Château Carita
  • Château Carita Carcassonne
  • Château Carita
  • Du Chateau & Spa Gemology
  • Hôtel du Château Spa Carita
  • Hôtel du Château & Spa Gemology Hotel
  • Hôtel du Château & Spa Gemology Carcassonne
  • Hôtel du Château & Spa Gemology Hotel Carcassonne

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in November.
  • Pool access available from 10:00 AM to 8:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.