"The only negative was one of the lifts was broken for our duration of our stay. It meant that being on the 13th floor we had to wait excessive times t ... " More
13 Feb 2020 by Mark
Dear Valued Guest, Thank you for taking your time to write to us about your recent experience. I am pleased to hear that you have enjoyed some aspects of your stay but I am sincerely apologetic that we did not match your expectations on this occasion. We have taken your feedback on board and have taken action to correct the issues you experienced. I hope this experience will not refrain you from using us in the future and you will give us another opportunity to deliver the service expected. Yours Sincerely Mark Dudley Front Office Manager
23 Dec 2019 by Mark Dudley
Dear Valued Guest, Thank you for taking your time to write to us about your recent experience. We are sorry that we did not match your expectations on this occasion. We have taken your feedback on board and all corrective actions have been taken to make sure that issues like these don't reoccur. I hope this experience will not refrain you from using us in the future and you will give us another opportunity to serve you better. Yours Sincerely Mark Dudley Front Office Manager
11 Dec 2019 by Mark
Dear Valued Guest, Thank you for taking your time to write to us about your recent experience. We are sorry that we did not match your expectations on this occasion. Unfortunately, we do have 1 lift out of action at the moment due to Safety Reasons and we are waiting for this to be fixed by our lift engineer's. This is why we have made the service lift at the end of each corridor available for all guests to use. We apologise for the issues with Air Conditioning System; we have highlighted your concerns to our Maintenance Team to investigate further. We have taken your feedback on board and all corrective actions have been taken to make sure that issues like these don't reoccur. I hope this experience will not refrain you from using us in the future and you will give us another opportunity to serve you better. Yours Sincerely Mark Dudley Front Office Manager
24 Dec 2019 by Mark Dudley
Dear Valued Guest, Thank you for taking your time to share with us your recent experience. We are sorry that we did not match your expectations on this occasion. I hope this experience will not refrain you from using us in the future and you will give us another opportunity to serve you better. Yours Sincerely Mark Dudley Front Office Manager
17 Sep 2019 by Joshua Wright
Dear valued guest, Thank you for your feedback following your stay here at the Radisson Blu Cardiff. I was really pleased to read that you thoroughly enjoyed your visit to Cardiff, I have shared your review with the team, as such positive feedback is a great reward for their hard work. We hopefully look forward to welcoming you in the not too distant future. Yours sincerely, Joshua Wright, Front Office Manager
17 Sep 2019 by Joshua Wright
Dear valued guest, Thank you for your feedback following your stay here at the Radisson Blu Cardiff. I am sorry we could not meet your expectations on this occasion with regards to the standard of the room. Please do not hesitate to contact us directly to discuss how we could restore your faith in our establishment. We hopefully look forward to welcoming you in the not too distant future. Yours sincerely, Joshua Wright, Front Office Manager
17 Sep 2019 by Joshua Wright
Dear valued guest, Thank you for your feedback following your stay here at the Radisson Blu Cardiff. I was really pleased to read that you thoroughly enjoyed your visit to Cardiff, I have shared your review with the team, as such positive feedback is a great reward for their hard work. We hopefully look forward to welcoming you in the not too distant future. Yours sincerely, Joshua Wright, Front Office Manager
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms. Public spaces have free WiFi. Event space at this hotel measures 4306 square feet (400 square metres) and includes a conference centre. Tour or ticket assistance, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Radisson Blu Hotel Cardiff. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Cardiff hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Radisson Blu Hotel Cardiff offers 215 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Smart televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Cardiff hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:30 AM to 11:00 AM.
Tafarn Bar & Kitchen – This gastropub serves breakfast and dinner. Reservations are required.
24-hour room service is available.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Barclaycard and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has received its official star rating from Visit Wales.
