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 Cardiff •1 Room
 Cardiff • 1 Room
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Austins Self Service Guest House

3-star property
11 Coldstream Terrace, Cardiff, Wales 020 3788 4841
Choose Dates
4.6 out of 5
Wonderful!
See all 7 ebookers Reviews

"Comfy bed. Sadly the TV wasnt tuned in and the TV remote didnt worked. We tuned the TV in ourselves so not a huge issue, just inconvenient. Would sugg ... " More

By a verified traveller on Wed 12 Jan 2022

Points Of Interest

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Twin Room, Shared Bathroom

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£46* Per night/room 28 Apr - 29 Apr

Standard Single Room, Shared Bathroom

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Family Suite, 2 Bedrooms

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Double Room, Ensuite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Economy Double Room, Shared Bathroom

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Double Room, Refrigerator & Microwave

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Austins Self Service Guest House, you're just a quick walk from Principality Stadium. Free WiFi in public areas is available.

  • Free WiFi
  • Services include luggage storage
  • Within a 10-minute walk of Principality Stadium and Cardiff Castle

Austins Self Service Guest House ratings based on 7 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Austins Self Service Guest House

Everyone (6) Couples (1)
4 out of 5
Comfy bed. Sadly the TV wasnt tuned in and the TV remote didnt worked. We tuned the TV in ourselves so not a huge issue, just inconvenient. Would suggest that the heating isnt wacked up to full blast prior to guests arrival. Was like an oven when we first arrived. Opened the window and turned the heating off but was unpleasant for a little while

Posted by , from St Austell on 12 Jan 2022

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Comment from Hotel Management

15 Jan 2022 by Ben Braddick | Guest Relations Coordinator

Good Afternoon Frances, Thank you for taking the time to leave us a good review. We are very happy to hear that you found your bed to be comfortable. I can only apologies for your television not being tuned to all of the normal channels. I will add this issue to our maintenance check list to be checked on a regular basis. Your feedback about the heating prior to your arrival we will quickly take on board. In the future we will make sure that the heating is set to a comfortable level before guests arrival. Thank you, and we hope to welcome you back in the future.

5 out of 5
Very well-presented and comfortable room. In-room shower was unexpected bonus.

Posted by on 27 Jan 2020

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Comment from Hotel Management

28 Jan 2020 by Adam

Hi there, Thank you for your review. I'm glad you enjoyed your stay and hope to see you return to to Austins Guest House with future visits to Cardiff. Adam Guest Relations Coordinator Austins Guest House

4 out of 5
An impersonalexperience as I had no contact with any staff. However I was aware that this was the case when I booked. The location is excellent. Parking in Sophia Gardens car park expensive for the night. Other nearby on street bays may be cheaper for a single night stay.

Posted by on 20 Jul 2019

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Comment from Hotel Management

23 Jul 2019 by Kyle

Hi There, Thank you for the review. We're happy to see that you enjoyed your stay and the convenience of the guest houses location. We hope to see you next time you visit Cardiff. Kind Regards,

5 out of 5

Posted by on 19 Jun 2019

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Comment from Hotel Management

19 Jun 2019 by Kyle

Hi There, Thanks for the review, we're always looking for ways to improve! It's lovely to see that you enjoyed your time in our guest house, we look forward to next time! Kind Regards,

4 out of 5
Basic but good value for money. Close to everything in the city, clean and tidy.

Posted by , from Torquay on 22 Sep 2018

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Comment from Hotel Management

29 Sep 2018 by Greg Rostocki

Dear Steve, Thank you for your review and highlighting the value for money we offer and the cleanliness of our property. We hope to see you soon. Kind regards

5 out of 5

Nice b and b run by nice people.

Pros: Locality and cleanliness and friendliness of staff.
Location: Located edge of city, nearby stadiums, restaurants, castle, museums ALL within a ten min walk of B and B. brilliant.
I would recommend this B and B to all ages, its well managed, polite and professional staff AND its close to town centre without the town centre noise.

Posted by , from Fishguard on 23 May 2018

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Comment from Hotel Management

29 May 2018 by Owner

Thanks for your great review - much appreciated. Come see us again soon.

5 out of 5

Suprisingly clean and spacious close to everything

We stayed in a 5 person apartment which is a 5 minute walk from central station and about 5-10 minute walk to the main high street where you’ll find all the bars and restaurants. Our apartment had two bedrooms, two toilets, a kitchen with toaster, kettle and microwave and was very clean and modern throughout. Very suprised what we got for our money and we would definitely stay there again. Highly recommended.

Posted by , from Bristol UK on 18 Feb 2018

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Comment from Hotel Management

3 Apr 2018 by Owner

Another top mark of 5 for Austins. I am really pleased you enjoyed your stay here with us. We work very hard to make every guest's visit to Cardiff a happy and memorable one.

About the Austins Self Service Guest House

Location 11 Coldstream Terrace, Cardiff, Wales CF11 6LJ

Property Features

As a guest of Austins Self Service Guest House, you'll find express check-in and express check-out. Public spaces have free WiFi. This 3-star Cardiff guest house is smoke free.

  • 20 guestrooms or units
  • 4 levels
  • 2 buildings
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Cardiff (CFW-Cardiff Train Station) (1.2 km / 0.8 mi)

Room Amenities

Austins Self Service Guest House offers 20 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with digital channels. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a weekly basis and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Housekeeping (weekly)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Heating
  • Wardrobe or cupboard

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

There is no front desk at this property. Guests will receive an email with check-in instructions and an access code prior to arrival. Guests can access their accommodation through a private entrance.

This property does not have a front desk. Guests will receive an email with check-in information and an access code prior to arrival. Guests can access their accommodation through a private entrance.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • No front desk
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 1
  • Private entrance
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Guests will receive an email with special check-in instructions
  • Carbon monoxide detector
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 10
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 11.50 per day (820 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Austins Hotel Cardiff
  • Austins Cardiff
  • Austins Guesthouse House Cardiff
  • Austins Guesthouse House
  • Austins Guesthouse Cardiff
  • Austins Guesthouse Cardiff Wales
  • Austins Self Service Guest House Guesthouse Cardiff
  • Austins Self Service Guest House Guesthouse
  • Austins Self Service Guest House Cardiff
  • Austins Self Service House Ca
  • Austins Self Service Cardiff
  • Austins Self Service Guest House Cardiff
  • Austins Self Service Guest House Guesthouse
  • Austins Self Service Guest House Guesthouse Cardiff

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 10 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Alcohol isn't served at Austins Self Service Guest House.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.