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4.7 out of 5

"Very well-presented and comfortable room. In-room shower was unexpected bonus. " More

By a verified traveller on Mon 27 Jan 2020

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Twin Room, Shared Bathroom

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£33* Per night/room 29 Nov - 30 Nov

Standard Single Room, Shared Bathroom

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Family Suite, 2 Bedrooms

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Double Room, Ensuite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Economy Double Room, Shared Bathroom

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Double Room, Refrigerator & Microwave

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

The sightseeing around Austins Self Service Guest House gets high marks from our customers. During your stay, you're just a quick walk from Principality Stadium. You'll find features such as free WiFi in public areas. This 3-star guesthouse has 20 rooms over 4 floors. Each room includes amenities such as free WiFi and a flat-screen TV.

  • All rooms offer flat-screen TVs, coffee makers and free toiletries
  • Free WiFi
  • Services include luggage storage
  • Guests speak favourably about the value of their stay and the clean guestrooms
  • Within a 10-minute walk of Principality Stadium and Cardiff Castle

Austins Self Service Guest House ratings based on 6 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Austins Self Service Guest House

Everyone (6)
5 out of 5
Very well-presented and comfortable room. In-room shower was unexpected bonus.

Posted by on 27 Jan 2020

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Comment from Hotel Management

28 Jan 2020 by Adam

Hi there, Thank you for your review. I'm glad you enjoyed your stay and hope to see you return to to Austins Guest House with future visits to Cardiff. Adam Guest Relations Coordinator Austins Guest House

4 out of 5
An impersonalexperience as I had no contact with any staff. However I was aware that this was the case when I booked. The location is excellent. Parking in Sophia Gardens car park expensive for the night. Other nearby on street bays may be cheaper for a single night stay.

Posted by on 20 Jul 2019

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Comment from Hotel Management

23 Jul 2019 by Kyle

Hi There, Thank you for the review. We're happy to see that you enjoyed your stay and the convenience of the guest houses location. We hope to see you next time you visit Cardiff. Kind Regards,

5 out of 5

Posted by on 19 Jun 2019

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Comment from Hotel Management

19 Jun 2019 by Kyle

Hi There, Thanks for the review, we're always looking for ways to improve! It's lovely to see that you enjoyed your time in our guest house, we look forward to next time! Kind Regards,

4 out of 5
Basic but good value for money. Close to everything in the city, clean and tidy.

Posted by , from Torquay on 22 Sep 2018

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Comment from Hotel Management

29 Sep 2018 by Greg Rostocki

Dear Steve, Thank you for your review and highlighting the value for money we offer and the cleanliness of our property. We hope to see you soon. Kind regards

5 out of 5

Nice b and b run by nice people.

Pros: Locality and cleanliness and friendliness of staff.
Location: Located edge of city, nearby stadiums, restaurants, castle, museums ALL within a ten min walk of B and B. brilliant.
I would recommend this B and B to all ages, its well managed, polite and professional staff AND its close to town centre without the town centre noise.

Posted by , from Fishguard on 23 May 2018

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Comment from Hotel Management

29 May 2018 by Owner

Thanks for your great review - much appreciated. Come see us again soon.

5 out of 5

Suprisingly clean and spacious close to everything

We stayed in a 5 person apartment which is a 5 minute walk from central station and about 5-10 minute walk to the main high street where you’ll find all the bars and restaurants. Our apartment had two bedrooms, two toilets, a kitchen with toaster, kettle and microwave and was very clean and modern throughout. Very suprised what we got for our money and we would definitely stay there again. Highly recommended.

Posted by , from Bristol UK on 18 Feb 2018

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Comment from Hotel Management

3 Apr 2018 by Owner

Another top mark of 5 for Austins. I am really pleased you enjoyed your stay here with us. We work very hard to make every guest's visit to Cardiff a happy and memorable one.

About the Austins Self Service Guest House

Location 11 Coldstream Terrace, Cardiff, Wales CF11 6LJ

Property Features

As a guest of Austins Self Service Guest House, you'll find express check-in and express check-out. Public spaces have free WiFi. This 3-star Cardiff guest house is smoke free.

  • 20 guestrooms or units
  • 4 levels
  • 2 buildings
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Ninian Park Station (1.6 km / 1 mi)

Room Amenities

Austins Self Service Guest House offers 20 forms of accommodation with coffee/tea makers and free toiletries. Flat-screen televisions come with digital channels. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Renovation of all guestrooms was completed in June 2014.

  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Housekeeping (daily)
  • Toiletries (free)
  • Iron and ironing board available
  • Wardrobe or cupboard

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

There is no front desk at this property. Guests will receive an email with check-in instructions and an access code prior to arrival. Guests can access their accommodation through a private entrance.

This property does not have a front desk. Guests will receive an email with check-in information and an access code prior to arrival. Guests can access their accommodation through a private entrance.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business or profession, within the meaning of Article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

This property accepts Visa, Mastercard and American Express; cash is not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession, within the meaning of Article 155 of the French Tax Code. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Each guest room is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Guests are provided with free hand sanitiser
  • Private entrance
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Guests will receive an email with special check-in instructions
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Number of children who can stay for free – 10
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 9.60 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Austins Hotel Cardiff
  • Austins Cardiff
  • Austins Guesthouse House Cardiff
  • Austins Guesthouse House
  • Austins Guesthouse Cardiff
  • Austins Guesthouse Cardiff Wales
  • Austins Self Service Guest House Guesthouse Cardiff
  • Austins Self Service Guest House Guesthouse
  • Austins Self Service Guest House Cardiff
  • Austins Self Service House Ca
  • Austins Self Service Cardiff
  • Austins Self Service Guest House Cardiff
  • Austins Self Service Guest House Guesthouse
  • Austins Self Service Guest House Guesthouse Cardiff

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Alcohol isn't served at Austins Self Service Guest House.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.