"The receptionist was really nice and helpful, helped us make arrangements for a taxi and talked us through the facilities etc " More
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. The business-friendly Best Western Pontypool Metro Hotel also features concierge services, laundry facilities, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis.
Available in all rooms: Free WiFi , High-speed internet access
Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed
Free self parking , RV, bus, truck parking , Parking (limited spaces)
Best Western Pontypool Metro Hotel offers 53 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with digital channels. This Pontypool hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy a continental breakfast daily from 7 AM to 9 AM.
Lounge Area – This diner serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Starbucks – On-site coffee shop.
Room service (during limited hours) is available.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for breakfast and through room service. Enhanced food service safety measures are in place. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) and We Care Clean (Best Western) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has received its official star rating from Visit Wales.
