4.1 out of 5

"Friendly, helpful staff. Quality food. Relaxing atmosphere. " More

By a verified traveller on Mon 07 May 2018

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Hotel Description

Our customers tell us they enjoy the shopping around Celtic Manor Resort. During your stay, you'll be close to Caerleon Amphitheatre. Free WiFi in public areas, a free area shuttle and 8 restaurants are available. This 5-star hotel has 334 rooms over 6 floors. All rooms offer free WiFi and satellite TV channels.

  • Air-conditioned rooms with 24-hour room service, satellite TV and fridges
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 8 restaurants, 3 coffee shops/cafés and a bar/lounge
  • Buffet breakfast offered for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Indulge with body treatments, body wraps or hydrotherapy at Forum Spa
  • Services include babysitting, a kids' club and dry cleaning/laundry
  • On-site recreation includes a golf course, 2 indoor tennis courts and a health club
  • Guests like the accommodation for the comfy beds, overall comfort and nice bathrooms
  • Just a 4-minute drive from Isca Augusta and a few minutes from Caerleon Amphitheatre
  • Free local-area shuttle service

Superior Double Room, Balcony

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£111 per night

Family Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Twin Room, 2 Twin Beds

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Superior Twin Room, 2 Twin Beds, Balcony

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Signature Suite

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Celtic Manor Resort ratings based on 37 verified reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Celtic Manor Resort

Everyone (22) Couples (8) Business (2) Family (4)
5 out of 5
I have visited the Celtic Manor several times before this stay. This time I took time out to use some of the facilities that I haven't used before such as the two amazing 9 hole championship standard crazy golf courses and the pool which is complimentary to the users of the hotel. I always use the Newbridge-On-Usk which is annexed to the Celtic Manor and their unique cuisine with home grown ingredients is second-to-none. We enjoyed every aspect of our visit to the Celtic Manor and we will certainly be visiting again soon!

Posted by , from Newport on 2 May 2019

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5 out of 5

Posted by on 21 Apr 2019

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Comment from Hotel Management

21 Apr 2019 by Michelle Howells

Thank you for your lovely 5 star review. I hope that we can welcome you back again soon. Kind regards Michelle Howells Front of House Manager

5 out of 5

Posted by on 31 Mar 2019

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Comment from Hotel Management

21 Apr 2019 by Michelle Howells

Thank you for the five star review. I hope that we can welcome you back to the hotel again soon. Kind regards Michelle Howells Front of House Manager

2 out of 5
DONT STAY HERE! This is not a 5 star resort.. The building and bedrooms are very nice, if not a little bit tired and dated. However the food, the service and the dirty glasses at breakfast made for an experience that I would not have accepted in a 2 star hotel... £15.00 to park over night!! They even charge you for the 2 small bottles of water in your room!! For my evening meal, I ordered a chicken burger from the extremely limited bar menu, put simply, it was disgusting, the staff took the food off my bill after I complained and offered me a free glass of wine as an apology. The 'complimentary' glass of wine was added to my bill causing an argument with reception in the morning.. Went to bed hungry after a long day at work. Not any where close to a 5 star experience. I will never return.

Posted by on 14 Feb 2019

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2 out of 5

Posted by on 14 Feb 2019

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2 out of 5
The building, bedrooms and facilities are great, starting to look a little dated.

Posted by on 14 Feb 2019

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5 out of 5
Came to celebrate my sons 2nd birthday. Upon arrival, staff member refused to help with my luggage even though the reception desk advised to speak with concierge to arrange. I had my family’s luggage and my sons sleeping cot to carry. Food also arrived cold from room service. Can not fault the timing as they were fast. Understand why food was cold. However, will still come back as cannot blame everyone for a select few. If it happens again, simply won’t come back. Very nice resort otherwise.

Posted by on 31 Jan 2019

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3 out of 5

Posted by on 27 Jan 2019

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2 out of 5
It took half an hour to check in and the staff is not friendly.

Posted by on 27 Nov 2018

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4 out of 5

First class resort

Friendly, helpful staff. Quality food. Relaxing atmosphere.

Posted by on 7 May 2018

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Property Features

Celtic Manor Resort offers its guests a full-service spa, a golf course, and indoor tennis courts. There are 8 restaurants and 3 coffee shops/cafés on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a business centre on site. There are 31 meeting rooms available. An indoor pool, a kid's pool, and a health club are also featured at the luxury Celtic Manor Resort. A round-trip airport shuttle (available on request) is available for a fee. For a fee, parking is available. This 5-star Newport hotel is smoke free.

  • 334 guestrooms or units
  • 6 levels
  • 8 dining venues
  • 3 coffee shops
  • Bar or lounge
  • Kid's club (surcharge)
  • Supervised kid's activities
  • Childcare (surcharge)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Indoor tennis courts -2
  • Free area shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Miniature golf on site
  • Fridge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Cardiff (CWL-Cardiff Intl.) (51.9 km / 32.3 mi)
  • Train station: Newport Station (6.4 km / 3.9 mi)
  • Property shuttles: Free area shuttle; airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Celtic Manor Resort offers 334 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. Televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • Minibar
  • In-room dining (24 hours)
  • Satellite channels
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy buffet breakfast for a fee.

The Crown – This fine-dining restaurant serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Rafters at Twenty Ten – This fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

The Olive Tree – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Nearby Activities

A golf course, indoor tennis courts and a health club are featured at the hotel. An indoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Playground on site
  • Golf driving range on site
  • Miniature golf on site
  • Golf lessons on site
  • Golfing on site
  • Fitness classes on site
  • Hiking/biking trails on site
  • Bicycle rentals on site
  • Mountain biking on site
  • Yoga classes/instruction on site

Spa Services

Forum Spa has 16 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including hydrotherapy.

  • Number of treatment rooms 16
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM

Special check-in instructions:

Airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered on request. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property will place a credit card authorization for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Debit cards not accepted

Fees

 

The charges below are included in your overall room price:

  • Resort fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 15.00 per day
  • Valet parking fee: GBP 35.00 per stay
  • Late check-out fee: GBP 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Celtic Manor Resort Newport
  • Celtic Manor Resort
  • Celtic Manor Newport
  • Celtic Manor
  • Celtic Manor Hotel Newport
  • Celtic Manor Resort Newport, Wales
  • Celtic Hotel Manor

You should know

  • Celtic Manor Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • The total price shown includes a resort fee.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

National Rating

This property has received its official star rating from Visit Wales.