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"Loved the location. Easy access to many things. Staff helpful. " More

By a verified traveller on Mon 22 Jul 2019

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Hotel Description

Holiday Inn Cardiff City Centre's good location gets good marks from our customers. During your stay, you're just a quick walk from Principality Stadium. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. This 3.5-star hotel has 157 rooms over 7 floors. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each room.

  • Air-conditioned rooms with flat-screen TVs, fridges and free tea bags/instant coffee
  • Free WiFi
  • Enjoy American cuisine while dining at Junction Restaurant
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front-desk safe, a business centre and meeting rooms
  • Guests speak favourably about the area's walkability and the helpful staff
  • Just a 3-minute walk from Principality Stadium and 4 minutes on foot from Cardiff Castle

Room, 1 Double Bed, Accessible, Non Smoking (Wheelchair)

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Room, 1 Double Bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Room, 1 Double Bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Room, 2 Single Beds, Non Smoking

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Holiday Inn Cardiff City Centre ratings based on 14 verified reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Cardiff City Centre

Everyone (5) Couples (3) Business (1) Family (2) Friends (2)
4 out of 5
Loved the location. Easy access to many things. Staff helpful.

Posted by on 22 Jul 2019

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4 out of 5

Posted by on 18 Mar 2019

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4 out of 5
Good location. Basic rooms. Small bed! Perfect as a base for cardiff city centre - everywhere walking distance

Posted by , from Southampton on 10 Mar 2019

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5 out of 5

Posted by on 24 Feb 2019

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3 out of 5
The road noise the hotel needs new double glazing . We could hear crossing buzzer everytime people crossed.

Posted by on 10 Feb 2019

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3 out of 5
The staff were very helpful and warned me in advance that some wheelchair users had experienced difficulties with the shallowness of their customer lifts. This was very much appreciated as it gave me time to make alternative arrangements if I wished. However, when they then said, if I would be happy to do so, they have a goods lift I could use, I took them up on the offer as I didn't want to have to look around for somewhere else to stay. Unfortunately it turned out that, despite the helpful staff, there were other access problems with the building. In particular, a) the doorway from the goods lift was not a recommended accessible width such that I could only get through if both of my rear tyres rubbed against the door frame - Yes, it really was that tight! b) the accessible toilet on the entrance level was not, by any definition, an accessible toilet because there was not a wheelchair space on either side of the loo to enable people to transfer. This was such a shame because the accessibility of my room and en suite was much better than I experienced at comparable hotels and, as I've said, the staff tried their best to assist.

Posted by on 22 Jan 2019

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5 out of 5

great hotel, well located in the city centre

I booked this room fairly last minute as a birthday treat away for my mum. The hotel was in a great location and the parking was easy and reasonably priced considering we werenin the city centre. The staff throughout our stay were always friendly and extremely helpful and polite. The breakfast was excellent, we will most certainly be visiting again next year!!

Posted by on 30 Mar 2017

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3 out of 5

hotel right in city centre

On arriving person on reception was not particularly easy to understand nor particularly welcoming,no eye contact information rattled of very quickly! Breakfast was good but after offering tea initially we could find no one to replenish our tea or coffee.

Posted by on 10 Dec 2016

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5 out of 5

Gr8 hotel

Thoroughly enjoyed. Excellent location. Wish breakfast was included in the price.

Posted by on 15 Sep 2015

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4 out of 5

nice hotel in good location

hotel is in central location, and very close to main attractions in Cardiff. Room is very clean and relative space. staff is very polite and helpful. However, there is no free Wifi in hotel (you need to buy it, and the price is very expensive). Another drawback is no fridge in the room. would recommend to others.

Posted by on 25 Nov 2013

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About the Holiday Inn Cardiff City Centre

Location Castle Street, Cardiff, Wales CF10 1XD

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 8630 square feet (802 square metres) and includes conference rooms. A BBQ, multilingual staff, and a garden are also featured at the business-friendly Holiday Inn Cardiff City Centre. For a fee, parking is available. Smoking is allowed in designated areas at this 3.5-star Cardiff hotel.

  • 1 building
  • 157 guestrooms or units
  • 7 levels
  • 8630 sq ft of conference space
  • 802 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Garden
  • BBQ grill(s)
  • ATM
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Rollaway/extra beds available
  • Laundry facilities
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Cardiff (CWL-Cardiff Intl.) (21.7 km / 13.5 mi)
  • Train station: Ninian Park Station (1.5 km / 0.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Cardiff City Centre offers 157 forms of accommodation with free newspapers and a hairdryer. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Satellite channels
  • Films for purchase
  • Fridge
  • Shower and tub combination
  • Cots (free)
  • Rollaway beds available
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7 AM to 9:30 AM.

Junction Restaurant – This restaurant specialises in American cuisine and only serves light fare.Guests can enjoy drinks at the bar.

Callaghans Sports Bar – This pub only serves light fare.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitisation practices of Clean Promise (IHG) guidelines.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 14.95 per person (approximately)
  • Self-parking fee: GBP 13 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cardiff City Centre Holiday Inn
  • Holiday Inn Cardiff City Centre
  • Holiday Inn Hotel Cardiff City Centre
  • Cardiff Holiday Inn
  • Holiday Inn Cardiff City Centre Hotel Cardiff
  • Holiday Inn Cardiff City Centre Wales
  • Holiday Inn Cardiff City Centre Hotel
  • Cardiff City Centre Cardiff
  • Holiday Inn Cardiff City Centre Hotel
  • Holiday Inn Cardiff City Centre Cardiff
  • Holiday Inn Cardiff City Centre Hotel Cardiff

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.