"I booked this room fairly last minute as a birthday treat away for my mum. The hotel was in a great location and the parking was easy and reasonably p ... " More

By a verified traveller on Thu 30 Mar 2017

Enter dates to see availability

Hotel Description

Our customers tell us that they enjoy the breakfast at Holiday Inn Cardiff City Centre. During your stay, you're just a quick walk from Principality Stadium. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. This 3.5-star hotel has 157 rooms over 7 floors. Free WiFi and flat-screen TVs are available in all rooms.

  • Air-conditioned rooms with flat-screen TVs, fridges and coffee/tea makers
  • Free WiFi
  • Enjoy American cuisine while dining at Junction Restaurant
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front-desk safe, a business centre and meeting rooms
  • Guests speak favourably about the location and the helpful staff
  • Just a 3-minute walk from Principality Stadium and 3 minutes on foot from Cardiff Castle

Standard Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£50 per night

Room, 1 Double Bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Room, 1 Double Bed, Accessible, Non Smoking (Wheelchair)

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Executive Room, 1 Double Bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Room, 1 Double Bed with Sofa bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Room, 1 Double Bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Holiday Inn Cardiff City Centre ratings based on 13 verified reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Cardiff City Centre

Everyone (5) Business (1) Couples (2) Family (1) Friends (2)
4 out of 5

Posted by on 18 Mar 2019

Was this review helpful to you?
4 out of 5
Good location. Basic rooms. Small bed! Perfect as a base for cardiff city centre - everywhere walking distance

Posted by , from Southampton on 10 Mar 2019

Was this review helpful to you?
5 out of 5

Posted by on 24 Feb 2019

Was this review helpful to you?
3 out of 5
The road noise the hotel needs new double glazing . We could hear crossing buzzer everytime people crossed.

Posted by on 10 Feb 2019

Was this review helpful to you?
3 out of 5
The staff were very helpful and warned me in advance that some wheelchair users had experienced difficulties with the shallowness of their customer lifts. This was very much appreciated as it gave me time to make alternative arrangements if I wished. However, when they then said, if I would be happy to do so, they have a goods lift I could use, I took them up on the offer as I didn't want to have to look around for somewhere else to stay. Unfortunately it turned out that, despite the helpful staff, there were other access problems with the building. In particular, a) the doorway from the goods lift was not a recommended accessible width such that I could only get through if both of my rear tyres rubbed against the door frame - Yes, it really was that tight! b) the accessible toilet on the entrance level was not, by any definition, an accessible toilet because there was not a wheelchair space on either side of the loo to enable people to transfer. This was such a shame because the accessibility of my room and en suite was much better than I experienced at comparable hotels and, as I've said, the staff tried their best to assist.

Posted by on 22 Jan 2019

Was this review helpful to you?
5 out of 5

great hotel, well located in the city centre

I booked this room fairly last minute as a birthday treat away for my mum. The hotel was in a great location and the parking was easy and reasonably priced considering we werenin the city centre. The staff throughout our stay were always friendly and extremely helpful and polite. The breakfast was excellent, we will most certainly be visiting again next year!!

Posted by on 30 Mar 2017

Was this review helpful to you?
3 out of 5

hotel right in city centre

On arriving person on reception was not particularly easy to understand nor particularly welcoming,no eye contact information rattled of very quickly! Breakfast was good but after offering tea initially we could find no one to replenish our tea or coffee.

Posted by on 10 Dec 2016

Was this review helpful to you?
5 out of 5

Gr8 hotel

Thoroughly enjoyed. Excellent location. Wish breakfast was included in the price.

Posted by on 15 Sep 2015

Was this review helpful to you?
4 out of 5

nice hotel in good location

hotel is in central location, and very close to main attractions in Cardiff. Room is very clean and relative space. staff is very polite and helpful. However, there is no free Wifi in hotel (you need to buy it, and the price is very expensive). Another drawback is no fridge in the room. would recommend to others.

Posted by on 25 Nov 2013

Was this review helpful to you?
3 out of 5

ok

Good location. Lovely breakfast even though it was an extra £7.50 each. Tiny room, a lot smaller than other hotels in Cardiff. Another £10 to park the car in the hotel carpark so overall not such a good price. Fire alarm went off in middle of night. Second time this has happened to me at this hotel. Had to be evacuated but false alarm. Service and breakfast has improved since my last stay here so would possibly stay again but there are cheaper, better hotels in more central locations.

Posted by on 4 Sep 2012

Was this review helpful to you?

About the Holiday Inn Cardiff City Centre

Location Castle Street, Cardiff, Wales CF10 1XD

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 8630 square feet (802 square metres) and includes conference rooms. A BBQ, multilingual staff, and a garden are also featured at the business-friendly Holiday Inn Cardiff City Centre. For a fee, parking is available. Smoking is allowed in designated areas at this 3.5-star Cardiff hotel.

  • 1 building
  • 157 guestrooms or units
  • 7 levels
  • 8630 sq ft of conference space
  • 802 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Garden
  • BBQ grill(s)
  • ATM
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Rollaway/extra beds available
  • Laundry facilities
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Cardiff (CWL-Cardiff Intl.)
  • Train station: Cardiff Central Station (0.9 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Cardiff City Centre offers 157 forms of air-conditioned accommodation with free newspapers and coffee/tea makers. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Satellite channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds available
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7 AM to 9:30 AM.

Junction Restaurant – This restaurant specialises in American cuisine and only serves light fare.Guests can enjoy drinks at the bar.

Callaghans Sports Bar – This pub only serves light fare.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 14.95 per person (approximately)
  • Self-parking fee: GBP 12 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Cardiff City Centre Hotel
  • Holiday Inn Cardiff City Centre
  • Holiday Inn Cardiff City Centre Hotel Cardiff
  • Holiday Inn Cardiff City Centre Wales
  • Cardiff Holiday Inn

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.