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4.3 out of 5

"Clean and friendly people " More

By a verified traveller on Thu 27 Oct 2022

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Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£64* Per night/room 4 Dec - 5 Dec

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Room, 2 Single Beds, Accessible

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the overall value at Holiday Inn Express Cardiff Bay, an IHG Hotel. During your stay, you're just a quick walk from Cardiff Bay. Features include free breakfast and free WiFi in public areas, plus a restaurant.

  • Free buffet breakfast offered
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front-desk safe and a business centre
  • Guests speak favourably about the location and the helpful staff
  • Steps from Cardiff Bay and 11 minutes on foot from Wales Millennium Centre

Holiday Inn Express Cardiff Bay, an IHG Hotel ratings based on 14 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express Cardiff Bay, an IHG Hotel

Everyone (4) Couples (1) Family (8) Friends (1)
5 out of 5
Clean and friendly people

Posted by on 27 Oct 2022

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5 out of 5
Best on cleanliness and friendly staff

Posted by on 24 Sep 2022

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4 out of 5

Posted by on 2 Sep 2020

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5 out of 5
Really friendly and helpful staff, room was clean and comfortable. Lovely bathroom, all a good size. Bar very accommodating when we got back from our concert and served us till early ours, excellent.

Posted by on 24 Dec 2019

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5 out of 5

Posted by on 7 Dec 2019

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3 out of 5
+ Clean Room + Cardiff Bay is 10 minutes to walk +, some employees were friendly + Breakfast is included - Double Bed is too small for 2 Adults - Breakfast needs variety. Notes for IHG Management; your Customers can not eat the same Breakfast every day. Thank you

Posted by , from Switzerland on 9 Aug 2019

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5 out of 5
Great Hotel, close to the town centre and the Bay. Lovely breakfast. Room cleaned daily to high standard. Will stay again

Posted by on 2 Jun 2019

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4 out of 5
Advertised a swimming pool !! No pool Disappointed

Posted by on 31 Mar 2019

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5 out of 5

Excellent staff who go above and beyond

Hotel perfect for our requirements. Staff were amazing and helpful from our arrival, from entertaining the 8 year old looking for Pokemon to providing a cot bed on request. Hotel comfortable and clean. Did not eat in except for breakfast which suited our needs. Staff then went above and beyond as the 8 year old had left his teddy who they were happy to look after and send back to him with a lovely note attached. Would definitely use this hotel again ☺️

Posted by on 12 Dec 2016

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4 out of 5

lovely cardiff

After a less than satisfactory check in , our grievances were soon amended and this turned out to be a lovely stay. Most of the staff were courteous and happy to help. I would commend the management on the swift action taken regarding our grievance.

Posted by on 7 Mar 2016

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About the Holiday Inn Express Cardiff Bay, an IHG Hotel

Location Longueil Close, Cardiff, Wales CF10 4EE

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. WiFi is free in public spaces. There's an onsite business centre. There are 2 meeting rooms available. A terrace, multilingual staff, and gift shops/news stands are also featured at the business-friendly Holiday Inn Express Cardiff Bay, an IHG Hotel. For a fee, parking is available. Smoking is allowed in designated areas at this 3-star Cardiff hotel.

  • 1 building
  • 87 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Cardiff Bay Station (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Express Cardiff Bay, an IHG Hotel offers 87 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with satellite channels. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served a free buffet breakfast.

Holiday Inn Express Cardiff Bay, an IHG Hotel has a restaurant on site.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector, a first aid kit and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, JCB International and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for breakfast. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cardiff Bay Holiday Inn Express
  • Holiday Inn Express Cardiff Bay
  • Holiday Inn Express Hotel Cardiff Bay
  • Holiday Inn Cardiff Bay
  • Holiday Inn Express Cardiff Bay Hotel Cardiff
  • Holiday Inn Express Cardiff Bay Wales
  • Holiday Inn Express Cardiff Bay Hotel
  • Express Cardiff Bay, An Ihg
  • Holiday Inn Express Cardiff Bay
  • Holiday Inn Express Cardiff Bay an IHG Hotel
  • Holiday Inn Express Cardiff Bay, an IHG Hotel Hotel
  • Holiday Inn Express Cardiff Bay, an IHG Hotel Cardiff
  • Holiday Inn Express Cardiff Bay, an IHG Hotel Hotel Cardiff

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.