"Very nice hotel and friendly staff. Comfortable beds. Everything works well. We enjoyed our short stay. We had a small problem with the car park. ... " More

By a verified traveller on Wed 04 Apr 2018

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Hotel Description

Our customers tell us they enjoy the helpful staff at ibis budget Cardiff Centre. During your stay, you're just a quick walk from Cardiff Bay. Free WiFi in public areas, breakfast (surcharge) and self-parking (surcharge) are available. This 2.5-star hotel has 157 rooms. Each room includes amenities such as free WiFi and a TV.

  • All rooms offer TVs, desks and showers
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a car charging station, a lift and a vending machine
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Just a 4-minute walk from Cardiff Bay and 7 minutes on foot from Cardiff Motorpoint Arena
  • Pets welcome for a fee

Triple Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max
£33 per night

Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

ibis budget Cardiff Centre ratings based on 14 verified reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for ibis budget Cardiff Centre

Everyone (13)
5 out of 5

Posted by on 30 Mar 2019

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Comment from Hotel Management

31 Mar 2019 by The Ibis Team

Good morning, Thank you for your review- we are so glad to hear that your stay was up to your expectations and the team will be very pleased to hear these comments passed on. We look forward to welcoming you on your next trip to Cardiff!

3 out of 5
Rooms were very small. Bedsheets were not cleaned properly by housekeeping. It was an okay experience.

Posted by on 18 Feb 2019

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Comment from Hotel Management

20 Feb 2019 by Reception

Good afternoon, Thank you for your honest review- we are sorry that we didn’t meet your expectations during your stay. Please rest assured that we will pass these messages on to our team so that we can continue to improve our services. Again many thanks for your review The Ibis Team

3 out of 5
Pillows were hard and only one available. Shower gel not provided. Towels smelt of overheating in a tumble dryer.

Posted by on 27 Nov 2018

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4 out of 5
Hotel nice and great location. The only down side was had knock on door a 9.30 by domestic who stated would come back later. At 10.30 door was opened no knock. Vacation time was 12.00 partner had just got out of shower so was embarrassed.felt rushed to get out. Checked out out at 11.15

Posted by on 20 Oct 2018

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5 out of 5
Clean, friendly, functional and good value for themoney.

Posted by , from rotherham on 15 Sep 2018

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Comment from Hotel Management

3 Oct 2018 by The Friendly Receptionist

Dear John, We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gloria

5 out of 5
Very nice hotel and friendly staff. Comfortable beds. Everything works well. We enjoyed our short stay. We had a small problem with the car park. There wasn't any free spaces when we arrived. However the staff member adviced us to park optionally in the car parj at the next door hotel

Posted by on 4 Apr 2018

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Comment from Hotel Management

24 Apr 2018 by Fabrice

We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fabrice Ledentu General Manager

2 out of 5

Terrible hotel

Car parking is a disgrace it’s £4 for residents £6 for non residents !!! It’s a tiny car park so why allow non residents so that when we turned up residents of the hotel we get told u have to park in the hotel next door and pay £14 and walk round in the rain absolutely disgusting never stay there again and never recommend it’s not a budget hotel if u paying over the odds for parking !! It’s cheaper and better in citrus and sleeperz closer to town within walking distance taxi from ibis is a further £6 into town !!

Posted by on 11 Mar 2018

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Comment from Hotel Management

3 May 2018 by Fabrice

Thank you for taking the time to tell us about your experience at the ibis budget Cardiff Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.

3 out of 5

Nice

HustleHustle free free Hustle free Hustle free Hustle free HustleHustle free free Hustle free Hustle free Hustle free

Posted by , from Cardiff on 10 Jan 2018

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4 out of 5

Nice hotel close to the shops

This hotel is ideal as it is close to the shopping but far enough away from the noise and has got very good priced parking.

Posted by , from Cardiff on 29 Dec 2017

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4 out of 5

Justin Bieber experience!!

Very nice hotel and comfortable- very nice staff Very difficult to find the hotel car park eventually located it but then parked in Novotel car park had to pay an additional £12.00 which very expensive Car park information nowhere to be found - no signage - disappointed as parked on Scooner Road long stay and walked to hotel - not good when your daughter cannot walk far - tried to ring for directions- no answer parking cost total of £18 for one night !!

Posted by on 3 Jul 2017

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About the ibis budget Cardiff Centre

Location Tyndall Street, Cardiff, Wales

Property Features

As a guest of ibis budget Cardiff Centre, you'll find vending machine, coffee/tea in common area, and express check-out. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Cardiff hotel is smoke free.

  • 157 guestrooms or units
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces) , Offsite parking reservations required

Transport

  • Train station: Cardiff Central Station (0.9 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Ibis budget Cardiff Centre offers 157 forms of accommodation. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower. Housekeeping is provided on a daily basis.

  • Television
  • Shower
  • Housekeeping (daily)
  • Desk
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is 18

Special check-in instructions:

There is no after-hours reception at this property. Guests arriving late won't be able to check in until the next morning.

This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets: GBP 5.00 per pet, per night

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Additional policies and fees may apply when booking more than 6 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cots (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: GBP 5.80 per person (approximately)
  • Self-parking fee: GBP 8 per day
  • Pet fee: GBP 5.00 per pet, per night
  • Early check-in fee: GBP 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • ibis budget Cardiff Centre Hotel
  • ibis budget Cardiff Centre
  • Etap Hotel Cardiff
  • Ibis Budget Cardiff Centre Wales
  • Etap Cardiff