"The hotel was clean, and the hotel staff helpful, it was in a good location and the car park was very near the hotel. Although the roadworks and the a ... " More
16 Mar 2020 by Stephanie Dudley - Front Office Manager
We very much appreciate your comments regarding your stay at the Mercure Cardiff Holland House. I am delighted to hear that you had such an enjoyable stay with us! It is always a pleasure to receive positive feedback. I will share your comments with the management team and I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
16 Mar 2020 by Stephanie Dudley - Front Office Manager
We very much appreciate your comments regarding your stay at the Mercure Cardiff Holland House. I am delighted to hear that you had such an enjoyable stay with us! It is always a pleasure to receive positive feedback. I will share your comments with the management team and I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
14 May 2019 by Stephanie Dudley - Front Office Manager
We very much appreciate your review regarding your stay at the Mercure Cardiff Holland House Hotel & Spa. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
9 Apr 2019 by Stephanie Dudley - Front Office Manager
We very much appreciate your rating regarding your stay at the Mercure Cardiff Holland House. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
This property is closed from 1 January 2020 to 18 January 2020 (dates subject to change).
Due to COVID-19, this property’s food and beverage options may be limited.
Mercure Cardiff Holland House Hotel & Spa offers its guests a full-service spa, an indoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Spa services, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Mercure Cardiff Holland House Hotel & Spa. Parking is available for a fee. This 4-star Cardiff hotel is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Self parking (surcharge)
Mercure Cardiff Holland House Hotel & Spa offers 165 forms of air-conditioned accommodation with a safe and coffee/tea makers. 30-inch Flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.
For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 10 AM.
Urban Bar & Kitchen – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.
Recreational amenities at the hotel include an indoor pool and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves with a trip to the on-site spa, which has 9 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has received its official star rating from Visit Wales.