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4.4 out of 5

"Lovely hotel, close to town and lovely city will be back " More

By a verified traveller on Mon 09 Jan 2023

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Classic Twin Room, 1 Double or 2 Single Beds

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£56* Per night/room 14 Jul - 15 Jul

Superior Room, 2 Single Beds, View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Classic Triple Room, 3 Single Beds

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Privilege, Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Privilege, Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Privilege, Room, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Mercure Cardiff Holland House Hotel & Spa ratings based on 9 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Mercure Cardiff Holland House Hotel & Spa

Everyone (4) Couples (3) Family (1)
5 out of 5
Lovely hotel, close to town and lovely city will be back

Posted by on 9 Jan 2023

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Comment from Hotel Management

26 Jan 2023 by LisaMarie

Dear Kerri,We very much appreciate your comments regarding your stay at the Mercure Cardiff Holland House. I am delighted to hear that you had such an enjoyable stay with us! It is always a pleasure to receive positive feedback. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,LisaMarie MalhiFront Office Manager

5 out of 5
Great stay for a night. Lovely big room with bath and shower. Great size pool. Loved the steam room

Posted by on 21 Dec 2021

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Comment from Hotel Management

30 Dec 2021 by Tim R

Dear Michelle, Thank you for taking time to review your stay, we are delighted you found it to your liking.

5 out of 5
Amazing staff all around, corner room overlooking city

Posted by on 21 Dec 2021

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Comment from Hotel Management

30 Dec 2021 by Tim R

Dear Chris Thank you for taking the time to review your stay, we are delighted you found the Hotel to your liking

5 out of 5
Facilities and space

Posted by on 12 Dec 2021

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Comment from Hotel Management

30 Dec 2021 by Tim R

Dear Nicola Thank you for taking the time to review your stay, we are delighted you found the Hotel to your liking

3 out of 5
The hotel was clean, and the hotel staff helpful, it was in a good location and the car park was very near the hotel. Although the roadworks and the access to the carpark was a bit confusing. The air conditioning was noisy and intermittent in our room and I have emailed customer services regarding this.

Posted by on 23 Feb 2020

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Comment from Hotel Management

16 Mar 2020 by Stephanie Dudley - Front Office Manager

We very much appreciate your comments regarding your stay at the Mercure Cardiff Holland House. I am delighted to hear that you had such an enjoyable stay with us! It is always a pleasure to receive positive feedback. I will share your comments with the management team and I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

4 out of 5

Posted by on 8 Feb 2020

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Comment from Hotel Management

16 Mar 2020 by Stephanie Dudley - Front Office Manager

We very much appreciate your comments regarding your stay at the Mercure Cardiff Holland House. I am delighted to hear that you had such an enjoyable stay with us! It is always a pleasure to receive positive feedback. I will share your comments with the management team and I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

5 out of 5

Posted by on 12 May 2019

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Comment from Hotel Management

14 May 2019 by Stephanie Dudley - Front Office Manager

We very much appreciate your review regarding your stay at the Mercure Cardiff Holland House Hotel & Spa. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

4 out of 5

Posted by on 25 Feb 2019

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Comment from Hotel Management

9 Apr 2019 by Stephanie Dudley - Front Office Manager

We very much appreciate your rating regarding your stay at the Mercure Cardiff Holland House. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

4 out of 5

Ideal for visiting cardiff

Hotel is a direct 10 min walk to centre of town. The staff were lovely and accommodating. We had a small problem of a smelly bathroom which was fixed within 5 mins by a very polite young housekeeping member of staff. The only negative i found was that the pool was too cold. We will be back in a couple of months

Posted by , from devon on 8 May 2018

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.