"Beautiful Hotel remodeled from an old warehouse,5 minutes on foot from the city center. Has a nice warm pool with jacuzzy and sauna. Perfect buffet br ... " More
3 Mar 2020 by Kamilla
Dear Guest, Thanks for staying with us. Kind regards Kamilla Robak Guest services
14 Dec 2019 by Kamilla
Dear Guest, Thank you for your excellent rating. Kind regards Kamilla Robak Guest services
30 Oct 2019 by Kamilla
Dear Guest Thank you for your excellent rating. I am delighted that you had a pleasant stay at the Novotel Cardiff Centre and that you enjoyed the services and facilities that the Hotel has to offer. I hope that I may have the opportunity to welcome you back again in the future. Kind regards Kamilla Robak Guest services
28 Aug 2019 by Kamilla
Dear Guest Thanks for staying with us. We appreciate your feedback! I hope that I may have the opportunity to welcome you back again in the future. Kind regards Kamilla Robak Guest services
10 Jun 2019 by Kamilla
Dear Guest Thank you for your excellent rating. I hope that I may have the opportunity to welcome you back again in the future. Kind regards Kamilla Robak Guest services
24 Apr 2019 by Kamilla
Dear Guest Thank you for taking the time to tell us about your experience at the Novotel Cardiff Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kamilla Robak
22 Apr 2019 by Kamilla
Dear Guest Thank you for your rating. We hope to welcome you back to our hotel very soon! Sincerely, Kamilla Robak Guest services
31 Mar 2019 by Kamilla
Dear Guest Thank you for your rating. I hope that I may have the opportunity to welcome you back again in the future. Kind regards Kamilla Robak Guest services
30 Aug 2018 by Suzanne Staples
Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and look forward to welcoming you back again soon. Kind regards, Guest Services.
Novotel Cardiff Centre offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 2259 square feet (210 square metres) and includes conference centres. Spa services, tour or ticket assistance, and concierge services are also featured at the business-friendly Novotel Cardiff Centre. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. This 4-star Cardiff hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Novotel Cardiff Centre offers 138 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas and includes desks. LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Elements – This brasserie serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an indoor pool and a health club.
Guests aged under 18 years old are not allowed in the fitness facility.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Pool. The spa is equipped with a sauna, a spa tub and a steam room.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Barclaycard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for breakfast and through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has received its official star rating from Visit Wales.