14 Dec 2019 by Kamilla
Dear Guest, Thank you for your excellent rating. Kind regards Kamilla Robak Guest services
30 Oct 2019 by Kamilla
Dear Guest Thank you for your excellent rating. I am delighted that you had a pleasant stay at the Novotel Cardiff Centre and that you enjoyed the services and facilities that the Hotel has to offer. I hope that I may have the opportunity to welcome you back again in the future. Kind regards Kamilla Robak Guest services
28 Aug 2019 by Kamilla
Dear Guest Thanks for staying with us. We appreciate your feedback! I hope that I may have the opportunity to welcome you back again in the future. Kind regards Kamilla Robak Guest services
10 Jun 2019 by Kamilla
Dear Guest Thank you for your excellent rating. I hope that I may have the opportunity to welcome you back again in the future. Kind regards Kamilla Robak Guest services
24 Apr 2019 by Kamilla
Dear Guest Thank you for taking the time to tell us about your experience at the Novotel Cardiff Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kamilla Robak
22 Apr 2019 by Kamilla
Dear Guest Thank you for your rating. We hope to welcome you back to our hotel very soon! Sincerely, Kamilla Robak Guest services
31 Mar 2019 by Kamilla
Dear Guest Thank you for your rating. I hope that I may have the opportunity to welcome you back again in the future. Kind regards Kamilla Robak Guest services
30 Aug 2018 by Suzanne Staples
Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and look forward to welcoming you back again soon. Kind regards, Guest Services.
30 Jul 2018 by D.Goncalves
Thank you for your very kind words. Very much appreciated and our team will be delighted to hear that you enjoyed yourselves. Look forward to welcoming you back soon! Warm regards,
1 Jun 2018 by Suzanne
Thank you very much for your review - delighted that you enjoyed your visit. I have just spoken with Emily and she is all smiles :) Thank you!! I look forward to welcoming you back soon. Kind regards, Guest Services.
As a guest of Novotel Cardiff Centre, you'll find an indoor pool, a health club, a spa tub, and a sauna. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 2259 square feet (210 square metres) and includes conference centres. Spa services, a free kid's club, and tour or ticket assistance are also featured at the business-friendly Novotel Cardiff Centre. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. This 4-star Cardiff hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Novotel Cardiff Centre offers 138 forms of air-conditioned accommodation with a safe and coffee/tea makers. LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit and hairdryers. This Cardiff hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Elements – This brasserie serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
Guests aged under 16 years old are not allowed in the fitness facility.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to get details.
Airport transport is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has received its official star rating from Visit Wales.