4.4 out of 5

"We stayed at The Parkway hotel and spa in order to attend my sisters funeral in Cwmbran. The hotel was close to her home. Our rooms were very comforta ... " More

By a verified traveller on Thu 23 Aug 2018

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Hotel Description

Our customers tell us that they enjoy the spacious rooms at Parkway Hotel & Spa. During your stay, you'll be close to Llantarnam Grange Arts Centre. Free WiFi in public areas, free self-parking and 2 bars are available. Built in 1985, this 4-star hotel has 80 rooms over 2 floors. Enjoy your stay with amenities like free WiFi and a TV in each room.

  • All rooms offer TVs, room service (during limited hours) and coffee/tea makers
  • Free WiFi
  • Free self-parking
  • Enjoy Modern European cuisine while dining at Ravellos
  • Breakfast is offered for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Indulge with reflexology, aromatherapy or hot stone massages at The Beauty Rooms
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a fitness centre, a steam room and a sauna
  • Guests have good things to say about the accommodation for the comfy beds and spaciousness
  • Just a 4-minute drive from Llantarnam Grange Arts Centre and 7 minutes from Friars Walk Newport

Deluxe Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£67 per night

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Garden Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Penthouse Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Twin Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Parkway Hotel & Spa ratings based on 14 verified reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Parkway Hotel & Spa

Everyone (13) Family (1)
5 out of 5

Posted by on 8 Oct 2018

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5 out of 5

Very comfortable hotel

Pros: Comfort, helpful staff, cleanliness
Cons: Towels in the spa area were definitely past their best
We stayed at The Parkway hotel and spa in order to attend my sisters funeral in Cwmbran. The hotel was close to her home. Our rooms were very comfortable, bed linen and towels were very luxurious and every conceivable amenity available to us. Staff were very helpful and ensured my elderly mother was close to us. Breakfast was excellent and we were able to arrange for other family members to join us for this without any hassle at all. All in all I would not hesitate to recommend The Parkway to anyone.

Posted by , from enfield on 23 Aug 2018

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2 out of 5

Terrible receptionists and a few other staff.

Pros: It probably had facilities of gym, swimming pool, spa and some space which i liked. The kitchen staff though were better than the other staff
Cons: Receptionists, and staff are first point of contact for a hotel and if they have bad service and can't look after guests
Location: Location is okay, and one can find things to do, shopping centres in newport etc
The visible areas in the room were clean whilst the hidden areas like top of cupboards, behind the bed/chairs had dust and cub webs around it. This is advertised a 4 star hotel probably because of some facilities of swimming pool etc. However, the standards of the room could be better. The hotel receptionist aren't friendly at all. Very rude and uncaring. They don't feed you back about requests made and did look down on me. I feel very bad as a customer here. My first time in south wales, i reside in north west england. One may say the hotel staff are racist.

Posted by on 9 Aug 2018

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5 out of 5

Overnight Stay in Wales

The Hotel was nicely situated for a quick visit to relatives in Newport

Posted by , from Burton Latimer on 30 Jul 2018

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5 out of 5

Good hotel in nice setting

We stayed to visit family in the area my mums birthday is on Valentine’s Day so we had the added extra of the entertainment in the lounge bar which residents were able to enjoy as well. Nothing was too much trouble for the hotel staff. The colonial suite was very good everything was very clean the jacuzzi was lovely and warm and the steam room nice and hot. It was never crowded when we went in either in the evening or the morning - weekdays. I misread some of the other reviews you only get robes and slippers if you’ve booked a spa day they are not available in the hotel rooms for guests.

Posted by , from southampton on 17 Feb 2018

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4 out of 5

Nice very cosy hotel

This hotel was so cosy and relaxing. There was two things that l found a bit distressing. 1 : there was no lift. But to be fair l didn’t ask for a disabled room ( but not sure they have one). 2: the disabled toilet is a long way from the restaurant. I am usually in a wheelchair but had to try manage on my crutches. But that aside the staff was lovely the room was lovely and the foyer and lounge was the best l have seen.

Posted by on 16 Feb 2018

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4 out of 5

Great hotel highly recommend

We enjoyed our stay.just one thing though breakfast eggs need to be cooked to order. They were very overcooked poached and scrambled were like rubber It's a shame spoilt our breakfast. Sausage and bacon was delicious.

Posted by on 11 Dec 2017

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5 out of 5

Comfortable hotel with friendly staff

Pros: Friendly staff. Lovely bed with fine bed linen. Large pool
Location: Blaenavon industrial museums, particularly the Big Pit.
Comfortable hotel with friendly staff and a large pool. Lounge food good, Restaurant food quite good, but buffet roast was rather disappointing.

Posted by , from Surrrey on 29 Sep 2017

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4 out of 5

Well appointed hotel

Pros: Facilities especailly rhe pool area.
Cons: Staff. Some are very good but others are too process driven and not focused on the customer enough.
Location: Excellent location, quiet with lots of free parking. Great for exploring the Eastern Valley or for business alike.
We have stayed at this hotel three times now so it can't be bad! The facilities are very good, the rooms clean and well furnished, the location great for getting up or down the valley, plenty of parking, quite location and a very spacious feeling. The food is only OK and the staff need training better but that is endemic with hotels in this country everywhere! All in all we will be back again in the future.

Posted by , from Hampshire, UK. on 2 Sep 2017

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5 out of 5
Clean and comfortable room. The bed was very comfy and good shower. Also nice white fluffy towels.

Posted by on 20 Aug 2017

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Property Features

Parkway Hotel & Spa offers its guests a full-service spa, an indoor pool, and a spa tub. Along with a restaurant, there's a coffee shop/café on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. There are 6 meeting rooms available. A fitness centre, a sauna, and a terrace are also featured at Parkway Hotel & Spa. Self parking is free. This 4-star Cwmbrân hotel is smoke free.

  • 80 guestrooms or units
  • 2 levels
  • 2 bars or lounges
  • Built in 1985
  • Dining venue
  • Coffee shop
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Fireplace in lobby
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Arcade/game room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cardiff (CWL-Cardiff Intl.) (47.8 km / 29.7 mi)
  • Train station: Cwmbrân Station (3.6 km / 2.2 mi)
  • Parking: Free self parking

Room Amenities

Parkway Hotel & Spa offers 80 forms of accommodation with laptop-compatible safes and coffee/tea makers. This Cwmbrân hotel provides complimentary wireless Internet access. Bathrooms include a shower, a complimentary bathrobe, complimentary slippers and complimentary toiletries. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Television
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Portable fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Ravellos – This restaurant specialises in Modern European cuisine and serves breakfast, lunch and dinner.

Courtyard Coffee Shop – This Cafe serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

Spa Services

The Beauty Rooms has 2 treatment rooms. Services include hot stone massages, facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily.

  • Hot stone massage
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Number of treatment rooms 2
  • Reflexology
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Only service animals are allowed
  • No lifts

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: GBP 14 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Parkway Hotel Cwmbran
  • Parkway Hotel
  • Parkway Cwmbran
  • The Parkway Hotel & Spa Cwmbran, Wales
  • The Parkway Hotel & Spa Cwmbran Wales
  • Parkway Hotel Spa

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National Rating

This property has received its official star rating from Visit Wales.