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4.3 out of 5

"bring a heater can get cold , ones inthe apartment take a LONG time to heat up " More

By a verified traveller on Mon 15 Feb 2021

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Premium Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max
£60* Per night/room 28 Oct - 29 Oct

Premium Apartment, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the spacious apartments at Quay Apartments Clarence House. During your stay, you're just a quick walk from Friars Walk Newport. Self-parking (surcharge) is available. This 3.5-star apartment has 14 apartments. Free WiFi and a kitchenette are available in each apartment.

  • Each apartment offers a kitchenette, a Smart TV and a hob
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a lift
  • Guests really like the accommodation for the spaciousness and comfy beds
  • Just a 2-minute drive from Friars Walk Newport and 6 minutes from University of Wales-Newport

Quay Apartments Clarence House ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Quay Apartments Clarence House

4 out of 5
bring a heater can get cold , ones inthe apartment take a LONG time to heat up

Posted by on 15 Feb 2021

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4 out of 5
Great location, very clean and stylish rooms. Odd set up in a commercial building and appears very run down from the outside - but dont let that put you off!

Posted by on 18 Mar 2019

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Comment from Hotel Management

28 Mar 2019 by Ali

Hello thank you for your awesome feedback, we appreciate this. Yes the exterior of the building needs some touch ups but the interior of the apartments are brand new and I am glad you liked the rooms and found them clean.

5 out of 5
Very easy check in and they sent me a text an hour before check in closed to let me know. Lovely clean spacious apartment. Will be staying there again.

Posted by on 19 Feb 2019

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Comment from Hotel Management

20 Feb 2019 by Ali

Hello! amazing, thank you for your lovely feedback, we appreciate this. we look forward to having you as our guest again!

About the Quay Apartments Clarence House

Location Clarence Place, Newport, Wales NP19 7AA

Property Features

Quay Apartments Clarence House offers its guests express check-in, express check-out, and a lift. The front desk is open around the clock. For a fee, parking is available. This 3.5-star Newport apartment is smoke free.

  • 14 guestrooms or units
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Newport (XNE-Newport Train Station) (1.2 km / 0.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Quay Apartments Clarence House offers 14 forms of accommodation with a hairdryer and an iron/ironing board. Beds feature down comforters. Accommodation at this 3.5-star apartment has kitchenettes with hobs, kitchenware and utensils and dishwashers. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Smart televisions are featured in guestrooms. Housekeeping is provided on a weekly basis.

  • In-room kitchenette
  • Smart television
  • Oven
  • Hob
  • Dishwasher
  • Kitchenware
  • Down blanket
  • Shower
  • Housekeeping (weekly)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Blackout curtains
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:00 PM, please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Cots (infant beds) are available for GBP 25.0 per stay.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in

On-site parties or group events are strictly prohibited

Noise-free guestrooms cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in. On-site parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed.

This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned and disinfectant is used to clean the property. Contactless checkout is available.

  • One child stays free
  • Noise-free rooms not guaranteed
  • Credit card pre-authorisation
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Staffed front desk
  • Events/parties not allowed
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Online penalty collection
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 5 per day (in/out privileges)
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-in fee: GBP 25 for check-in between 11:00 PM and 12:30 AM
  • Late check-out fee: GBP 15 (subject to availability)
  • Crib (infant bed) fee: GBP 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quay Apartments Clarence House Apartment Newport
  • Quay Apartments Clarence House Apartment
  • Quay Apartments Clarence House Newport
  • Quay s Clarence House port
  • Wales
  • Quay Apartments Clarence House Newport
  • Quay Apartments Clarence House Apartment
  • Quay Apartments Clarence House Apartment Newport

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.