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"Hotel was fab central with parking staff lovely arrived early room not ready but no problem they kept our things so we could go shopping and room read ... " More

By a verified traveller on Fri 22 Dec 2017

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Standard Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max
£43* Per night/room 1 Oct - 2 Oct

Deluxe Suite, 1 Double Bed

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Deluxe Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Premium Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Standard Double Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Standard Single Room

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they can't get enough of the comfortable rooms at The Angel Hotel. During your stay, you're just a quick walk from Cardiff Castle. Free WiFi in public areas, a restaurant and a bar are available. This 3-star hotel has 102 rooms over 3 floors. Enjoy your stay with amenities like free WiFi and a deep-soaking bathtub in each room.

  • All rooms offer deep-soaking bathtubs, 24-hour room service and TVs
  • Free WiFi
  • Free secured self-parking
  • Drinking and dining options include a restaurant, a coffee shop and a bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests have great things to say about the comfortable guestrooms and the central location
  • Steps from Principality Stadium and 2 minutes on foot from Cardiff Castle
  • Dogs welcome for a fee

The Angel Hotel ratings based on 12 verified reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Angel Hotel

Everyone (10) Couples (1) Family (1)
2 out of 5
The room was dirty,the Coffee cups weren’t clean.There were clothes tags from the previous customers still on the floor.

Posted by on 24 Nov 2019

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Comment from Hotel Management

25 Nov 2019 by Angel

Dear Guest, Thank you for your review. I'm disappointed to read these comments about your bedroom cleanliness and will certainly be addressing it with the team. Kind Regards Richard Smith General Manager

4 out of 5

Posted by on 5 Nov 2018

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Comment from Hotel Management

7 Nov 2018 by Lis Holmes

Dear Anonymous Thank you for your 4 star review, I am pleased you were generally happy with your stay and hope we can welcome you back to the hotel again. Many thanks / Diolch yn fawr Lis Holmes General Manager

5 out of 5

Shopping at ease

Hotel was fab central with parking staff lovely arrived early room not ready but no problem they kept our things so we could go shopping and room ready when returned. Room oldie world but warm and comfy . Bathroom needs a better clean not quite up to the standard Would definitely return though Tracy

Posted by , from Aberdare on 22 Dec 2017

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Comment from Hotel Management

19 Jan 2018 by Lis Holmes

Dear Tracey Thank you for taking the time to review your stay. I am delighted you loved the traditional nature of the hotel, your stay was comfortable and the team provided lovely service. We look forward to welcoming you back. Many thanks / Diolch yn fawr Lis Holmes General Manager

5 out of 5

Fantastic Hotel

Fantastic , staff were outstanding Great breakfast Great location to the city centre

Posted by , from maesteg on 29 Nov 2017

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Comment from Hotel Management

2 Dec 2017 by Lis Holmes

Dear Carl Thank you so much for your 5 star review. We really do appreciate your kind feedback and hope you will visit us again. Many thanks / Diolch yn fawr Lis Holmes General Manager

2 out of 5

Disappointed

Handful of cobweb trying to open the window, scuffs and chips on every surface, spoons stuck to mug that was also full of dust. Staff didn't care.

Posted by on 2 Sep 2017

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4 out of 5

Within walking distance of city centre.

Pros: Friendly staff and cosy rooms
Cons: Could do with a bit of a facelift.
Location: Close to local attractions
Excellent evening meal, and a wide choice of breakfast.

Posted by on 16 Aug 2017

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3 out of 5

Overnight stay

Pros: Very relaxed atmosphere
Cons: Double glazing or secondary glazing. Was very noisy as sound coming in from outside revellers. Bathroom could do with an upgrade
Location: Excellent location. Plenty to do as was in city centre
Key cards were not working, so member of staff had to let us in and out of our room

Posted by , from Mid Wales on 22 May 2017

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4 out of 5

Central rdiff hotel

Pros: central city position
Location: Right opposite Cardiff Castle and Bute Park where a water bus runs often to Cardiff Bay
For just one night stay we booked a cheaper room and, because of this, had no view other than the backs of buildings. Had stayed there previously and had view of the castle and park. The room was clean and comfortable. Breakfast was very good.

Posted by , from Wales on 23 Mar 2017

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4 out of 5

Nice place not far from the city centre

Staff was lovely, stayed for my boyfriends birthday, key didn't work so we got upgraded to a deluxe room with a castle view as it was only for one night (lucky) bed was massive, no toothpaste and room service is expensive but overall very good and clean

Posted by on 26 Nov 2016

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4 out of 5

Needs an up-date.

Pros: The view, staff, comfort and location.
Cons: Modernising would really help.
Location: As stated, the position, view and plenty of shops and Bars etc. very nearby.
This is a lovely Hotel in many respects, unfortunately it is in need of modernising. The Staff are welcoming and friendly. The view from the front rooms is wonderful as it is directly over the road from Cardiff Castle...Stunning ! I would gladly stay again.

Posted by , from Bodmin, Cornwall, G.B. on 29 Sep 2016

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Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 7 meeting rooms available. The business-friendly The Angel Hotel also features tour or ticket assistance, coffee/tea in common area, and concierge services. For a fee, parking is available. This 3-star Cardiff hotel is smoke free.

  • 102 guestrooms or units
  • 3 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Cardiff (CWL-Cardiff Intl.) (21.9 km / 13.6 mi)
  • Train station: Cardiff Queen Street Station (1.4 km / 0.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Angel Hotel offers 102 forms of accommodation with coffee/tea makers and a hairdryer. This Cardiff hotel provides complimentary wireless Internet access. Bathrooms include a combined bath/shower unit with a deep soaking bath and complimentary toiletries. Business-friendly amenities include desks and telephones. Housekeeping is offered on request and an iron/ironing board can be requested.

  • Deep-soaking tub
  • In-room dining (24 hours)
  • Television
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (on request)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Heating
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7 AM to 9:30 AM.

Castells – This restaurant serves breakfast and dinner.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: GBP 15 per pet, per stay
  • Only dogs are allowed Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some on-site facilities.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.The property affirms that it follows sanitisation practices of We're Good To Go (UK) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Masks are not compulsory at the property
  • Temperature checks are not available to guests
  • Contactless food service / room service is available
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Reservation might be required for some facilities on site
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 9.95 per person (approximately)
  • Secured self-parking fee: GBP 13.00 per night
  • Pet fee: GBP 15 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Angel Cardiff
  • Angel Hotel Cardiff
  • The Angel Hotel Hotel
  • Barcelo Cardiff
  • The Angel Hotel Cardiff, Wales
  • The Angel Hotel Cardiff
  • The Angel Hotel Hotel Cardiff

National Rating

This property has received its official star rating from Visit Wales.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.