Needs a lot of improving
This isnt up to par for a 4 star. On arrival the greeting wasn’t informative or helpful, I found myself asking a few questions such as dining times, details for WiFi & breakfast. The toilet was soiled and covered over with toilet duck. The room was full of midges which kept me awake throughout the night. The room was dusty and dirty. The ceiling alves were so low by tea/coffee making facilities and in the bathroom it was hazardous. There was no bathroom mat therefore another hazard when getting out of the shower (after already bending your head to avoid banging it to get in and out of bath). The staff were polite enough at dinner time and especially friendly lady at breakfast. You aren’t presented with a breakfast menu, just a ‘what would you like, we can pretty much do anything you normally for breakfast’. At a push I would say this was a 3 star. Wouldn’t return.