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4.1 out of 5

"Beds very comfy, and breakfast is amazing!!! " More

By a verified traveller on Sun 27 Feb 2022

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Standard Queen with Sofa Bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of Ty Hotel's great location. During your stay, you'll be within walking distance of Procurator's House. Features include free WiFi in public areas and free self-parking, plus a bar. Built in 2010, this 3.5-star hotel has 129 rooms over 5 floors. Each room includes amenities such as free WiFi and an LCD TV.

  • Air-conditioned accommodations with LCD TVs, desks and showers
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Amenities include newspapers, a front-desk safe and a meeting room
  • Guests have good things to say about the accommodation for the cleanliness and spaciousness
  • Just a 2-minute drive from Procurator's House and a few minutes from Magor Marsh

Ty Hotel ratings based on 17 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Ty Hotel

Everyone (13) Couples (1) Family (2)
2 out of 5
Seems like a lovely hotel overall. However the night I stayed was very busy. Check in was chaotic with no Covid protocols being observed by other guests. Also upon going to my room, there were other guests outside who had been given the same room number! Unfortunately other guests were inconsiderate when it came to noise in the corridors and so impossible to sleep well. Room was also warm stuffy but windows don’t open. Breakfast was busy and crowded, so good idea to book a time a lot. Sadly no hash browns, but otherwise a good varied breakfast selection.

Posted by on 17 Apr 2022

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Comment from Hotel Management

18 Apr 2022 by rogerg

Thank you for taking the time to leave your kind review of Ty Hotel Magor ! We were happy to see that you mostly enjoyed your stay . I'm very sorry for the disturbance you refer to,please accept my apologies for the noisy guests you refer to. We hope to welcome you back soon . Kind Regards, Roger Goldsworthy, Manager

5 out of 5
Beds very comfy, and breakfast is amazing!!!

Posted by on 27 Feb 2022

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Comment from Hotel Management

27 Feb 2022 by rogerg

Many thanks for taking the time to leave your positive review following you recent stay . Your comments are greatly valued and I will be sure to pass on your comments to my team. It makes all the hard work worthwhile. We loved having you stay with us and we hope to welcome you back very soon Many Thanks, Roger Goldsworthy General Manager

3 out of 5

Posted by on 13 Aug 2021

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5 out of 5

Posted by on 28 Jan 2020

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Comment from Hotel Management

4 Feb 2020 by rogerg

Thank you for taking the time to give us your views on the Tŷ Hotel Magor We will be reviewing all our guests comments as we continue to develop the brand and your comments are very helpful, We look forward to welcoming you back soon Roger Goldsworthy

3 out of 5
Breakfast was alright. Thing I didn't like is the not working AC in the room.. It was too hot and it was not possible to cool down the room ! It would be better if at least you could open a window but it was not possible at all !

Posted by on 27 Jan 2020

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Comment from Hotel Management

4 Feb 2020 by rogerg

Thank you for taking the time to give us your views on the Tŷ Hotel Magor We will be reviewing all our guests comments as we continue to develop the brand and your comments are very helpful, Please accept my apologies for the issues you raised We look forward to welcoming you back soon Roger Goldsworthy

5 out of 5
Clean and modern, food choice was limited though especially if staying for longer than two days

Posted by on 1 Nov 2019

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Comment from Hotel Management

1 Nov 2019 by Victoria Gatling

Many thanks for taking the time to give us your views on the Tŷ Hotel Magor Your comments are very helpful as develop and grow the Tŷ brand Next time you stay with us be sure to try our restaurant Sawyers bar and Grill which is just opposite the hotel We look forward to welcoming you back soon

2 out of 5
dispite pre paying full payment, receiption insisted on checking our online bank account to prove weve paid. then we had to give a credit card for whatever..awfull check in experience the only info they didnt ask me for was my shoe size..im suprised i didnt have to give my fingerprints. hotels are holding monies in case of vandalism and thefts..nice hotel shame about the security measures. next time ill get the manager to check our bags on the way out.

Posted by on 10 Sep 2019

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3 out of 5
Good clean rooms, friendly staff, quite rooms even though close to highway. Breakfast was very well below average and mediocre. Cutlery weren’t properly washed. Breakfast choices very limited and they ran out of stock on butter, yogurt etc. If the breakfast could be improved, I would have given 4/5.

Posted by , from London on 24 Jul 2019

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Comment from Hotel Management

31 Jul 2019 by roger goldsworthy

Many thanks for taking the time to give us your views on the Tŷ Hotel Magor representing a new brand of Hotels that form part of the Celtic collection where we hope you enjoy comfortable surroundings and a warm welcome at the Tŷ Hotel, formerly Hampton by Hilton Your comments are very helpful as we grow this brand within the South wales region , and I can assure you wherever improvements need to be made this be done immediately. Please accept my apologies for any area we have fallen short on this occasion. Roger Goldsworthy General Manager

5 out of 5
Very well placed just off of the motorway. Walking distance from very good restaurants and staff very friendly and helpful.

Posted by , from Dunfermline on 11 Sep 2018

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4 out of 5
Very pleased with how near we were to The David Broome Event Centre, lovely staff and the breakfast was excellent, loved the bed, pillows and quilts all adding to a beautiful nights sleep the complementary shower Gell and shampoo were spa quality. The only negative part of our stay was the lack of a decent evening meal at the hotel , was told there was a breakdown with an oven but will definitely be staying with you next spring .

Posted by , from engand on 30 Aug 2018

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Renovations + Closures

The following facilities or services will be unavailable from October 25 2021 to June 1 2022 (dates subject to change):

  • Dining venue(s)

Property Features

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. The business-friendly Ty Hotel also features coffee/tea in common area, laundry facilities, and dry cleaning/laundry services. Self parking is free. This 3.5-star Newport hotel is smoke free.

  • 129 guestrooms or units
  • 5 levels
  • Built in 2010
  • Deli
  • Charging station for electric cars
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Computer for guest use
  • Newspapers for purchase
  • Television in lobby
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Newport Severn Tunnel Junction Station (5.6 km / 3.5 mi)
  • Parking: Free self parking

Room Amenities

Ty Hotel offers 129 air-conditioned accommodations with a hairdryer and an iron/ironing board. LCD televisions are featured in guestrooms. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • LCD television
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Hotel Bar – This bar serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Barclaycard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-out is available. Individually wrapped food options are available through room service.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorisation
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays

Hotel Names

  • Hampton Hilton Hotel Newport East
  • Hampton Hilton Newport East
  • Hampton By Hilton Newport East Hotel Magor
  • Hampton By Hilton Newport East Magor, Wales
  • Hampton Hilton Newport/East Hotel Newport
  • Hampton Hilton Newport/East Hotel
  • Hampton Hilton Newport/East Newport
  • Hampton Hilton Newport/East
  • Hampton by Hilton Newport East
  • Ty Hotel Hotel
  • Ty Hotel Newport
  • Ty Hotel Hotel Newport

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.