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4.3 out of 5

"We normally have the family room which is more spacious and we were situated under the kitchen with a lot of noise outside " More

By a verified traveller on Wed 22 Jan 2020

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Hotel Description

Our customers tell us that they enjoy the spacious rooms at Village Hotel Cardiff. During your stay, you're just a quick walk from Whitchurch Hospital. Features include free WiFi in public areas, plus a full-service spa and an indoor pool. Built in 1998, this 3.5-star hotel has 118 rooms over 4 floors. Free WiFi and flat-screen TVs are available in all rooms.

  • All rooms offer flat-screen TVs, room service (during limited hours) and electric kettles
  • Free WiFi
  • Enjoy international cuisine while dining at Village Pub & Grill
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Indulge with body scrubs, body treatments or body wraps at Village Gym
  • Amenities include free newspapers in reception, a business centre and meeting rooms
  • On-site recreation includes a fitness centre, a sauna and aerobics classes
  • Guests have good things to say about the accommodation for the comfy beds and spaciousness
  • 10 minutes on foot from Whitchurch Hospital and a 3-minute drive from Castell Coch (Red Castle)

Club Room (FREE Gym & Pool Access)

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Family Room, 1 Double Bed with Sofa bed

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Twin Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Village Hotel Cardiff ratings based on 11 verified reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Village Hotel Cardiff

Everyone (8) Couples (3) Family (1)
4 out of 5
We normally have the family room which is more spacious and we were situated under the kitchen with a lot of noise outside

Posted by on 22 Jan 2020

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Comment from Hotel Management

22 Jan 2020 by Village Cardiff

Hi, Thank you for your feedback; in the future, please do not hesitate to contact our 24h reception Host with any query or issue who will be happy to help. best regards

5 out of 5
Plenty of free parking. Relaxed hotel with village pub appeal. Breakfast good value. Room comfi, if a bit warm. Couldn't open window much as restricted but no AC

Posted by on 19 Jul 2019

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Comment from Hotel Management

20 Jul 2019 by Simon Chaineyb

Dear Guest Thank you for taking the time to rate and review our hotel. We are glad you had a good experience at our hotel and we will take your feedback on board. We hope to see you again in the future Kind regards

5 out of 5

Posted by on 26 Nov 2018

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Comment from Hotel Management

28 Nov 2018 by Simon Chainey

Dear Guest thank you for your review of our hotel

3 out of 5

Lovely looking hotel, first impressions were good

Pros: Bar was nice, good choice of beers.
Cons: Needs a really good clean and then routine deep clean. Blind broken, should have been fixed.
Location: N/A Was on a business trip.
However, very disappointed with the Club room. firstly upon arrival, I was on a late check in, 11:30pm. Got to the room and found the heating on full blast. It must have been 35C+ in there. So instantly turned the heater off and opened a window. Dyson fan is a funky addition, however, its just a fan so all it did was blow the heat about. So I tried to go to bed and not worry about it. Very hot restless nights sleep, in what appeared to be a comfy bed. Got up in the morning, put on the massive TV. Went to make use of the coffee machine, tried to put a pod in the machine, only to discover there was an used one already in there... from the looks of it it had been in there for quite a few days. So I skipped the coffee. Went for my shower, noticed the walls were not exactly clean. Brushed my teeth, noticed that the sink area was not clean. the wall to the side of the toilet, really needed a clean. This made me look more at the room itself. The bedstands, had been cleaned, however it was a quick wipe over, you could see the arcs of thick dust where they had not cleaned the whole surface. The sofa had some food stains, the top of the sofa, thick with dust... Overall, this could be a very nice hotel, however, I think they seriously need to give it a deep clean more frequently. Moving on to breakfast, included i nthe price of a club room. Choice is OK for a buffet. But quality, not ok, poor sausage, poor scrambled eggs, dont look up at the cobweds and dust!

Posted by , from Manchester on 10 Apr 2018

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4 out of 5
Big car park, comfy bed, a pub, restaurant and coffee shop on site, tea and coffee in room. Room is clean and homely. Only problem was, walls, doors and ceilings were flimsy, children running above, people talking outside at the corridor, tap running in the next room....can be heard all hours. It could be just Easter weekend having lots of kids in the hotel, last time I stayed at non holiday time it was quieter.

Posted by , from suffolk on 3 Apr 2018

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5 out of 5

Perfect stop for our journey

We stayed part of a longer journey to break up the travel time. It was in the perfect location for this purpose and where we have stayed in a Village Hotel before I had no hesitation of booking it. We had a lovely welcome showing us the new self service check in feature which was very impressive. The room was a great size which included a nice tassimo style coffee machine and the sky movies was a nice touch too. We had a lovely stay and will no doubt stay again when we do the journey next time.

Posted by , from Hampshire on 3 Dec 2017

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5 out of 5

Brilliant hotel

Just off the m4, 10 min cab journey to Cardiff city centre. Staff very very friendly. Bar was good plus clean and tidy room. Many thanks

Posted by , from london on 3 Nov 2017

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4 out of 5

Great hotel, excellent service

I stayed here for 5 nights whilst working locally. My club room was clean, comfortable and spacious and the gym facilities were excellent. Staff in the restaurants were very friendly, polite and accommodating and meals I ate in the grill were quality (though bit on pricey side!). My only nag would be the breakfasts. Beyond the cooked option there were few healthy choices and the tiny pots of fresh fruit tasted like they’d been sat out for a couple of days and were not of a good portion size. There were no dried fruit/nuts or alternative healthier cooked options (e.g. smoked salmon). Otherwise a faultless stay.

Posted by , from Knaresborough on 21 Oct 2017

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2 out of 5

village hotel cardiff

Pros: asda is next door when you need things
Cons: customer service
Location: cardiff city center
the water in the bath was not as hot as the tap water we reported this on the thursday morning and they finally got it sorted on the saturday when we was going,no sorry at all.we found out that they did not have face flannels so we had to buy our own also the coffee was not replenished so we had to go to asda next door and buy that.all this hotel seems to be bothered in is get as much money off you while you are there ie telling you about joining the gym,the restaurant opening times and costa coffee.i would not use this place again and would not recommend to anyone next time its premier inn if theres a problem sorted straight away

Posted by , from coventry on 1 Jan 2017

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5 out of 5

Great hotel close to M4 and Cardiff city centre

Pros: Easy access. Modern hotel with good facilities. Good value for money - much cheaper to stay here and get a train or taxi into city centre.
Cons: Very minor point - when getting hot food for breakfast the plates were cold so food got cold quite quickly. Still tasted delicious though!!!
Location: Just off M4 but easy trip into city centre.
Hotel is literally 2 minutes off the M4 but an easy journey into Cardiff city centre - a 10 minute walk to Coryton train station (trains run every half) or a taxi costs £11 each way. Reception area is busy but not very clear where the actual desk is! It's self check-in which is easy but help is on hand if you need it. Check-in said it was from 3pm but our room was ready at 12.30 - you can use the pool even if your room isn't available. All staff we met were very helpful. Didn't use the pub or cafe within the hotel but both looked to be very popular. Room was modern, clean and had everything we needed. Pool, sauna & steam room were all clean and well maintained. Lots of fitness rooms and beauty treatments available. Breakfast was excellent - again staff were very helpful, efficient and professional. Plenty of parking (free).

Posted by , from Newport on 12 Sep 2016

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Renovations + Closures

This property is closed from 24 March 2020 to 30 June 2020 (dates subject to change).

Property Features

Village Hotel Cardiff offers its guests a full-service spa, an indoor pool, and a spa tub. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a business centre on site. A fitness centre, a sauna, and spa services are also featured at the business-friendly Village Hotel Cardiff. Parking is available for a fee. Smoking is allowed in designated areas at this 3.5-star Cardiff hotel.

  • 1 building
  • 118 guestrooms or units
  • 4 levels
  • Built in 1998
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Cardiff (CWL-Cardiff Intl.) (25.7 km / 16 mi)
  • Train station: Coryton Station (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Village Hotel Cardiff offers 118 forms of accommodation with a safe and a hairdryer. 49-inch Flat-screen televisions come with digital channels. Bathrooms include baths or showers and complimentary toiletries. This Cardiff hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in May 2016.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Electric kettle
  • Bathtub or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Heating
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7 AM to 10 AM.

Village Pub & Grill – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Starbucks – This coffee shop specialises in British cuisine and only serves light fare. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Golfing nearby
  • Fitness classes on site
  • Hiking/biking trails nearby

Spa Services

Village Gym has 7 treatment rooms. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

  • Hot stone massage
  • Number of treatment rooms 7
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

For more details, please contact the property using the information on the booking confirmation.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Safety features at this property include a smoke detector and window guards. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitiser.For traveller safety, social distancing measures are in place and contactless check-in and check-out are available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 72 hours between bookings. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Children may access the hotel pool during limited hours.

Children are allowed in the pool during certain hours and these are subject to change.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitiser.For traveller safety, social distancing measures are in place and contactless check-in and check-out are available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 72 hours between bookings.

  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guests' stays 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 10 for adults and GBP 10 for children (approximately)
  • Self-parking fee: GBP 5.00 per night
  • Early check-in fee: GBP 5.00 (subject to availability)
  • Late check-out fee: GBP 5.00 (subject to availability)
  • Facilities fee: GBP 5.00 per accommodation, per night and includes use of:

  • – Fitness facilities
    – Sauna
    – Spa tub
    – Swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cardiff Resort
  • Cardiff Village
  • Urban Village Cardiff
  • Urban Village Resort Cardiff
  • Village Cardiff
  • Village Resort Cardiff
  • Village Urban Cardiff
  • Village Urban Resort Cardiff
  • Village Cardiff Hotel Cardiff
  • Village Hotel Cardiff
  • Village Urban Resort Cardiff Wales
  • Village Hotel Cardiff Wales
  • Village Hotel Cardiff Hotel
  • Village Hotel Cardiff Cardiff
  • Village Hotel Cardiff Hotel Cardiff

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.