23 Oct 2021 by Front desk
Good evening, many thanks for taking the time to provide feedback. We shall share this with the team. Kind regards Front desk
23 Jul 2020 by Reception
Thank you for rating our property.
22 Jan 2020 by Village Cardiff
Hi, Thank you for your feedback; in the future, please do not hesitate to contact our 24h reception Host with any query or issue who will be happy to help. best regards
20 Jul 2019 by Simon Chaineyb
Dear Guest Thank you for taking the time to rate and review our hotel. We are glad you had a good experience at our hotel and we will take your feedback on board. We hope to see you again in the future Kind regards
28 Nov 2018 by Simon Chainey
Dear Guest thank you for your review of our hotel
As a guest of Village Hotel Cardiff, you'll find an indoor pool, a spa tub, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You'll find a business centre on site. WiFi is free in public spaces. Event space at this hotel measures 3662 square feet (340 square metres) and includes conference rooms. The eco-friendly Village Hotel Cardiff also features complimentary newspapers in the lobby, express check-in, and room service (during limited hours). Parking is available for a fee. Smoking is allowed in designated areas at this 3.5-star Cardiff hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Village Hotel Cardiff offers 118 accommodations with a hairdryer and an iron/ironing board. 49-inch Flat-screen televisions come with satellite channels. Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on request. Renovation of all guestrooms was completed in May 2016.
For a fee, guests can enjoy a full breakfast daily from 7 AM to 10 AM.
Village Pub & Grill – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Starbucks – This coffee shop specialises in British cuisine and only serves light fare. Reservations are required. Open daily.
Room service (during limited hours) is available.
An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
There is no front desk at this property. Guests will receive an email 72 hours before arrival with check-in instructions. Guests can access their accommodation through a private entrance. For more details, please contact the property using the information on the booking confirmation.
This property does not have a front desk. Guests will receive an email 72 hours before arrival with check-in information. Guests can access their accommodation through a private entrance. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children may access the hotel pool during limited hours.
Children are allowed in the pool during certain hours and these are subject to change.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Barclaycard and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually wrapped food options are available through room service. This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.