"Reception staff very helpful, room ok, great location. En suite very dated and in need of an update. Shower didn't work both days of our stay. " More
17 Mar 2020 by Team Carlisle
Thank you for your review. The hotel is currently undergoing a refurbishment, so the next time you stay we hope to have updated many of our bedrooms and a bathrooms
23 Jan 2020 by Team Carlisle
Thank you for your recent review. We hope you enjoyed your stay with us
30 Sep 2019 by Team Carlisle
Thank you for taking the time to review your stay. We are delighted you had a great time with us and we hope that we can welcome you back in the future
15 Apr 2019 by Team Carlisle
Thanks for your review. We are glad you had a good stay and we hope we can welcome you back soon.
11 Feb 2018 by Hallmark Hotel Carlisle
Good Evening, Thank you for taking the time to leave us your feedback. I can assure you that bringing a dog had no influence over the room that you were given and I am sorry that you felt this way. Regarding the breakfast, I will certainly look into why this happened. We do hope that you will return so we show you our usual standards.
18 Sep 2017 by Natalie Howlett
Thank you so much for your kind words and taking the time to leave us feedback. It makes us happy to know our hard work across all departments has paid off and our guests have enjoyed themselves. We hope you are able to visit us again soon
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 54 square feet (5 square metres) and includes conference space. The business-friendly Carlisle Station Hotel, Sure Hotel Collection by BW also features express check-out, discounted use of a nearby fitness facility, and a front desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Carlisle hotel is smoke free.
Available in all rooms: High-speed internet access
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Carlisle Station Hotel, Sure Hotel Collection by BW offers 70 accommodations with coffee/tea makers and a hairdryer. 32-inch LED televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy a English breakfast on weekends from 7:30 AM and 10:00 AM.
The Brasserie – On-site brasserie. Guests can enjoy drinks at the bar. A children's menu is available.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.