17 Mar 2020 by Team Carlisle
Thank you for your review. The hotel is currently undergoing a refurbishment, so the next time you stay we hope to have updated many of our bedrooms and a bathrooms
23 Jan 2020 by Team Carlisle
Thank you for your recent review. We hope you enjoyed your stay with us
30 Sep 2019 by Team Carlisle
Thank you for taking the time to review your stay. We are delighted you had a great time with us and we hope that we can welcome you back in the future
15 Apr 2019 by Team Carlisle
Thanks for your review. We are glad you had a good stay and we hope we can welcome you back soon.
11 Feb 2018 by Hallmark Hotel Carlisle
Good Evening, Thank you for taking the time to leave us your feedback. I can assure you that bringing a dog had no influence over the room that you were given and I am sorry that you felt this way. Regarding the breakfast, I will certainly look into why this happened. We do hope that you will return so we show you our usual standards.
18 Sep 2017 by Natalie Howlett
Thank you so much for your kind words and taking the time to leave us feedback. It makes us happy to know our hard work across all departments has paid off and our guests have enjoyed themselves. We hope you are able to visit us again soon
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 54 square feet (5 square metres) and includes conference rooms. The eco-friendly Carlisle, Sure Hotel Collection by Best Western also features laundry facilities, dry cleaning/laundry services, and 24-hour room service. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Carlisle hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Carlisle, Sure Hotel Collection by Best Western offers 70 forms of accommodation with coffee/tea makers and a hairdryer. 32-inch LED televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. This Carlisle hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Guests can enjoy English breakfast for a fee.
The Brasserie – On-site brasserie. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.