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Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us they can't get enough of Balcones de Alhelí Hotel's great location. During your stay, you're just a quick walk from Clock Tower. You'll find features such as free breakfast and free WiFi in public areas, plus an outdoor pool. This 3-star hotel has 9 rooms over 4 floors. Each room includes amenities such as free WiFi and an LED TV.

  • Air-conditioned rooms with LED TVs, minibars and free toiletries
  • Free full breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/café
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, laundry facilities and a rooftop terrace
  • Just a 5-minute walk from Clock Tower and 8 minutes on foot from Cartagena de Indias Convention Center
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)

Renovations + Closures

This property is closed from 26 March 2020 to 31 March 2021 (dates subject to change).

Property Features

There's a coffee shop/café on site. Free breakfast is served daily. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a rooftop terrace, and coffee/tea in common area are also featured at Balcones de Alhelí Hotel. This 3-star Cartagena hotel is smoke free.

  • 1 building
  • 9 guestrooms or units
  • 4 levels
  • Full breakfast (free)
  • Coffee shop
  • Terrace on the roof
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Cartagena (CTG-Rafael Nunez Intl.) (6.6 km / 4.1 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Balcones de Alhelí Hotel offers 9 forms of air-conditioned accommodation with minibars and a safe. 42-inch LED televisions come with cable channels. Bathrooms include a shower and complimentary toiletries. This Cartagena hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Minibar
  • LED television
  • Cable channels
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Safe
  • Toiletries (free)
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served a free full breakfast daily from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: COP 50000 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. This property accepts credit cards, debit cards and cash.

  • Staffed front desk
  • No rollaway/extra beds available
  • No lifts
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • For stays on or after 1 January 2021, citizens of Colombia and foreigners staying for 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Foreigners on a tourist visa will not be required to pay this tax. The tax may still be charged where a room is shared by a taxable and a non-taxable guest.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 50000 per vehicle (roundtrip)
  • Pet fee: COP 50000 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Balcones de Alhelì
  • Balcones de Alhelì B&B
  • Balcones de Alhelì B&B Cartagena
  • Balcones de Alhelì Cartagena
  • Balcones de Alhelí Hotel Hotel
  • Balcones de Alhelí Hotel Cartagena
  • Balcones de Alhelí Hotel Hotel Cartagena

You should know

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for foreign visitors). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.