28 Dec 2019 by Javier
Sehr geehrter Gast, wir bedanken uns für Ihre freundlichen Kommentare und teilen Sie uns Ihre Erfahrungen in unserem Hotel mit. Wir hoffen, dass wir uns freuen, Sie wieder zu bedienen
This property is closed from 18 March 2020 to 15 January 2021 (dates subject to change).
Charleston Santa Teresa Cartagena offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 2626 square feet (244 square metres) and includes conference centres. A rooftop terrace, tour or ticket assistance, and multilingual staff are also featured at the luxury Charleston Santa Teresa Cartagena. An airport shuttle (available 24 hours) is available for a fee. Smoking is allowed in designated areas at this 5-star Cartagena hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Charleston Santa Teresa Cartagena offers 87 forms of accommodation with iPads and MP3 docking stations. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets, down comforters and premium bedding. Cable televisions are provided. Guests can make use of the in-room espresso makers and minibars. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries. This Cartagena hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Cafe Colonial – On-site café.
La Terraza – This poolside restaurant specialises in Caribbean cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
Harry Sasson Restaurant – Overlooking the garden, this fine-dining restaurant specialises in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Plaza Santa Teresa – This restaurant specialises in international cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include an outdoor pool, a 24-hour health club and complimentary bicycles.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Spa Santa Teresa has 5 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a spa tub and a steam room.
The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. This property accepts credit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 48 hours between bookings.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.