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Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max
£84* Per night/room 25 Jan - 26 Jan

Room, 2 Queen Beds, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, City View (Parlor)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed (Parlor)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

The spacious rooms at Hilton Cartagena get high marks from our customers. During your stay, you're just a quick walk from Castillo Grande Beach. Free WiFi in public areas, free self-parking and 4 outdoor pools are available. Built in 1980, this 4.5-star resort has 341 rooms over 10 floors. All rooms offer LCD TVs and fridges.

  • Air-conditioned rooms with MP3 docking stations, 24-hour room service and LCD TVs
  • Free WiFi in some public areas
  • Free self-parking
  • Enjoy international cuisine with ocean views at Las Chivas Restaurant, one of the property's 2 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Splash around at the waterslide or swim in the 4 outdoor pools
  • Services include a lifeguard on site, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes 3 outdoor tennis courts, a 24-hour fitness centre and 6 spa tubs
  • Guests really like the accommodation for the cleanliness and spaciousness
  • 0.5 mi (0.9 km) from Bocagrande Beach and 2.7 mi (4.4 km) from Palace of the Inquisition Cartagena Historical Museum

Hilton Cartagena ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Cartagena

Everyone (1)
4 out of 5

nice close beach

very nice hotel, close to beach, nice pools , good breakfast

Posted by on 4 Jan 2018

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Comment from Hotel Management

26 Mar 2019 by Marcos

Dear Guest, It was an honor to serve you on your last visit at our property! We are pleased to know that you really enjoyed the service and hospitality of our team members as well as our hotel in general. We would be delighted to welcome you back soon. Kind regards, Marcos Vasquez – Guest Service Coordinator

Property Features

As a guest of Hilton Cartagena, you'll find 4 the outdoor swimming pools and 6 hot tubs along with outdoor tennis courts, a waterslide, and a 24-hour fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and A poolside bar. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Event space at this resort measures 25941 square feet (2410 square metres) and includes conference centres. A kids' pool, spa services, and tour or ticket assistance are also featured at the luxury Hilton Cartagena. Free self parking is available. This 4.5-star Cartagena resort is smoke free.

  • 341 guestrooms or units
  • 10 levels
  • 2 buildings
  • 2 dining venues
  • 3 bars or lounges
  • 25941 sq ft of conference space
  • 2410 sq. m of conference space
  • Built in 1980
  • Bar by the pool
  • Deli
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cartagena (CTG-Rafael Nunez Intl.) (9.5 km / 5.9 mi)
  • Parking: Free self parking

Room Amenities

Hilton Cartagena offers 341 forms of accommodation with MP3 docking stations and minibars. Beds feature premium bedding. A pillow menu is available. 49-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. This Cartagena resort provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • Minibar
  • MP3 dock
  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Premium channels
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Shower
  • Cots (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Las Chivas Restaurant – This poolside restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.

Pizza Al Forno – This family restaurant specialises in pizza. Open daily.

Pool Bar – This poolside bar only serves lunch. Open daily.

Sunset Grill – This beachfront bar specialises in regional cuisine and only serves lunch. A children's menu is available. Open daily.

Society Lobby Bar – Overlooking the garden, this lobby lounge only serves light fare. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

4 the outdoor swimming pools and 6 hot tubs are on site. In addition to a kids' pool, other recreational amenities include outdoor tennis courts, a waterslide and a 24-hour fitness centre.

Guests aged under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Boat tours nearby
  • Snorkelling nearby
  • Tennis lessons on site
  • Volleyball on site
  • Golf lessons available nearby
  • Scuba diving nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. There are 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy.

  • Hot stone massage
  • Deep tissue massage
  • Number of treatment rooms 4
  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Detoxification wrap
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Hilton Cartagena

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas; reservations are required for some on-site facilities. Contactless checkout is available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. The property affirms that it follows the sanitisation practices of the CleanStay (Hilton) guidelines.

  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Number of children who can stay for free – 2
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • For stays on or after 1 January 2021, citizens of Colombia and foreigners staying for 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Foreigners on a tourist visa will not be required to pay this tax. The tax may still be charged where a room is shared by a taxable and a non-taxable guest.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: COP 65219 for adults and COP 45015 for children (approximately)
  • Fee for in-room wireless Internet: COP 5000 per day (rates may vary)
  • Fee for in-room wired Internet: COP 5000 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cartagena Hilton
  • Hilton Cartagena
  • Hilton Hotel Cartagena
  • Cartagena Hilton Hotel
  • Hilton Cartagena Hotel Cartagena
  • Hilton Cartagena Hotel
  • Hilton Cartagena Resort
  • Hilton Cartagena Resort
  • Hilton Cartagena Cartagena
  • Hilton Cartagena Resort Cartagena

You should know

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for foreign visitors). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 9:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.