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"Welcoming staff and excellent location for Casablanca city visit. " More

By a verified traveller on Mon 11 Jul 2022

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Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite Junior

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hotel Description

The breakfast at Relax Hotel Casa voyageurs gets high marks from our customers. During your stay, you'll be close to Central Market of Casablanca. You'll find features such as free WiFi in public areas, plus a restaurant and dry cleaning service.

  • Free WiFi
  • Enjoy a bite to eat at Relax, a buffet restaurant that serves local and international cuisine
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 3-minute drive from Place Mohammed V and a few minutes from Central Market of Casablanca

Relax Hotel Casa voyageurs ratings based on 5 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Relax Hotel Casa voyageurs

Everyone (2) Couples (2) Family (2)
5 out of 5
Welcoming staff and excellent location for Casablanca city visit.

Posted by on 11 Jul 2022

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Comment from Hotel Management

14 Jul 2022 by Relax casa-voyageur

Dear Guest , Thank you so much for writing us your feedback upon your last stay with Relax Casavoyageurs Casablanca . It’s a real pleasure for us to know that you had a pleasant stay in our hotel . We will be glad to welcome you again to another stay you may do at Casablanca . Kind Regards , Relax casa-voyageurs

1 out of 5

Posted by on 30 Mar 2023

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Comment from Hotel Management

19 Apr 2023 by Relax Hotel Casa Voyageur

Hello dear , thank you for your opinion, all the comments are important to us and we are sorry to hear that you have had such a frustrating experience. As you can see with our other critics, your situation is the exception and far from our usual high standards. This makes us all the more eager to ensure that this is resolved and does not happen again. Keeping our customers satisfied is our number one priority and I would like to ask you for another chance to keep your custom. Sincerely The Relax Casa voyageur team

4 out of 5
Jelly at breakfast was great.

Posted by on 8 Dec 2022

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Comment from Hotel Management

9 Dec 2022 by Relax Casa Voyageur

Dear Guest , Thank you so much for writing us your feedback upon your last stay with Relax Casavoyageurs Casablanca . It’s a real pleasure for us to know that you had a pleasant stay in our hotel . We will be glad to welcome you again to another stay you may do at Casablanca . Kind Regards , Relax casa-voyageurs

2 out of 5
hotel elle prope personel sont gentil de reception mais malheuresement il,ya pas camera controle couloir des chambres

Posted by on 21 Mar 2020

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Comment from Hotel Management

9 May 2020 by Nouhaila

Cher client, Tout d'abord, nous aimerions vous remercier pour vos éloges, des commentaires comme le vôtre nous encouragent à toujours travailler dur pour satisfaire nos clients et leur donner la satisfaction et le confort dont ils ont besoin. Nous nous réjouissons de vous revoir dans notre merveilleux hôtel. Gentiment, L'équipe Relax Casa Voyageurs

4 out of 5
bien service bon personnel agréable hôtel bien situe

Posted by on 1 Nov 2019

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Comment from Hotel Management

3 Nov 2019 by manager

Cher client , quel plaisir de lire que vote séjour au sein de notre hôtel Relax Casa Voyageurs a été agréable. Savoir que vous avez apprécié le confort de nos logements, . Nous avons hâte de vous revoir parmi nous. Bien cordialement

Property Features

There's a restaurant on site. Public spaces have free WiFi. Tour or ticket assistance, vending machine, and multilingual staff are also featured at Relax Hotel Casa voyageurs. Smoking is allowed in designated areas at this 3-star Casablanca hotel.

  • 94 guestrooms or units
  • 3 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • Smoking in designated areas
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Casa Voyageurs Station (1.1 km / 0.7 mi)
  • Metro station: Casa Voyageurs Tram Station (0.9 km / 0.6 mi)

Room Amenities

Relax Hotel Casa voyageurs offers 94 air-conditioned accommodations with a safe and coffee/tea makers. Cable televisions are provided. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. This Casablanca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hairdryers.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer available
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control (heating)
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.

Relax – This buffet restaurant specialises in local and international cuisine and only serves breakfast.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Relax Hotel Casa voyageurs

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, Discover, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

  • UnionPay
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.4 per person, per night for adults; EUR 0 per night for guests up to 12 years old.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 7 for adults and from EUR 3.50 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Relax Hotel Casa voyageurs Casablanca
  • Relax Casa voyageurs Casablanca
  • Relax Casa voyageurs
  • Relax Casa Voyageurs
  • Relax Hotel Casa voyageurs Hotel
  • Relax Hotel Casa voyageurs Casablanca
  • Relax Hotel Casa voyageurs Hotel Casablanca

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at Relax Hotel Casa voyageurs.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.