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Comfort Room, Multiple Beds

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Apartment, 1 Bedroom, Kitchenette

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Apartment, 2 Bedrooms, Kitchenette

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Superior Room, Multiple Beds

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

During your stay at Canado Club Family Village, you'll be close to Costa dei Vini. You'll find features such as free WiFi in public areas and a free manager's reception, plus 3 restaurants.

  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at Gorgona, a family restaurant that serves local and international cuisine
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Services include a free children's club, a concierge and tour or ticket assistance
  • On-site recreation includes a private beach, an outdoor tennis court and mini golf
  • Just a 5-minute drive from Costa dei Vini and 10 minutes from Cavallino Matto
  • Train station pick-up and train station drop-off shuttle service available for a fee

Canado Club Family Village ratings based on 6 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Canado Club Family Village

Couples (3)
4 out of 5
Es ist sehr kinderfreundlich, schön im Natur. Aber leider konnte keine Mitarbeiterinnen im Rezeption deutsch sprechen.

Posted by on 31 May 2023

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Comment from Hotel Management

1 Jul 2023 by Canado Club - Management

Ciao, thanks a lot for your review!

1 out of 5
Der Parkplatz liegt weit ausserhalb des Hotels, der Shuttle-Zug war überfüllt und hatte nicht genug Platz für das Gepäck. An der Rezeption wurde fast kein Englisch gesprochen, eine zweite Rezeptionistin musste aushelfen. Im Zimmer war der Safe defekt. Wurde innerhalb 15min ausgetauscht, allerdings mit einer Metallbkx, die man sogar mit einem Schraubenzieher öffnen könnte. Restaurant am Abend muss mit einer App gebucht werden, die nicht korrekt funktioniert. Restaurants haben die schlechtesten Abläufe, die ich je gesehen habe! Gäste mussten zum Teil 1h50 auf ihr Essen warten und das mit Kindern! Takeaway Gäste werden bevorzugt, Gäste im Restaurant haben das Nachsehen. Hotel fragt nach Feedback, akzeptiert aber kein negatives Feedback und sucht die Schuld beim Gast. Insgesamt ist das Hotel seine 4* überhaupt nicht wert und viel zu teuer für das Gebotene. Für uns, nie wieder Canado Family Village.

Posted by on 15 Jun 2022

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Comment from Hotel Management

29 Jul 2022 by Canado Club - Management

Ciao, we are sorry if your stay didn't match with your expectations. Best regards

4 out of 5
+ Strand top + Personal sehr freundlich und zuvorkommend + kinderfreundlich + Bargeldloses Zahlen per Band super + Preise im Shop und an der Bar angemessen - Spielplatz sollte erneuert werden -. Pool muss an einigen Stellen repariert werden - etw. abstossender Teppich um die Poolanlage herum - Küche im Appartment sehr klein, hatten zum Glück Halbpension - Tabletts am Buffet fehlen, daher muss oft gelaufen werden, insbesondere mit 2 Kindern, daher etw. chaotisch beim Essen

Posted by on 13 Oct 2019

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Comment from Hotel Management

16 Oct 2019 by Lorenzo Socci - Social Media Manager

Ciao :-D I'm glad you've enjoyed your stay. I hope you'll come back during the 2020 summer!

4 out of 5
Preis/Leistung stimmt total. Schöne Lage am Meer und mit Pool. Aussergewöhnlich nettes Service-Personal. Alles war soweit in Ordnung, zu Beanstanden gibt höchstens der Hauptgang beim Nachtessen. Speisen waren oft kalt, obwohl sie aus der Küche kamen. Eine Woche lang die gleichen Teigwaren und sehr fad. Ansonsten alles i.O.

Posted by on 1 Oct 2019

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Comment from Hotel Management

8 Oct 2019 by Lorenzo Socci - Social Media Manager

Ciao! Thanks for your good review and for your advices, they help us improve :-)

5 out of 5
Alles bestens! Das Personal ist sehr hilfsbereit und freundlich, das Essen sehr leckeres und die Lage mega schön..... der Strand ist nur wenige Minuten vom Hotel entfernt.

Posted by , from Schweiz on 10 Jun 2019

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Comment from Hotel Management

16 Jun 2019 by Lorenzo Socci - Responsabile relazioni pubbliche

Ciao Elizabeth, I'm really happy to read that you liked everything :-) See you next time!

5 out of 5
Es gibt keinen Grund etwas zu beanstanden. Das Personal super freundlich ,das Frühstück als auch das Abendessen hervorragend. Wir kommen auf jeden Fall wieder .

Posted by on 15 Apr 2019

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Comment from Hotel Management

3 Jun 2019 by Lorenzo Socci - Front Office

Thanks for your review :-) Will you come back? I hope so!

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from 28 September to 14 May:

  • Bar/Lounge
  • Beach
  • Business centre
  • Children's club
  • Dining venue
  • Laundry facilities
  • Meeting facilities
  • Parking area
  • Sauna
  • Hot tub
  • Swimming pool
  • Tennis courts

Property Features

Step outside to unwind on the sandy beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. After a day at the beach, enjoy amenities at Canado Club Family Village such as the free kids' club, the seasonal outdoor pool and a children's pool. A free manager's reception is offered daily. There are 3 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach residence also offers outdoor tennis courts, 1 hot tub and a garden. This 4-star Castagneto Carducci residence is smoke free.

  • 170 guestrooms or units
  • 2 levels
  • 8 buildings
  • 3 dining venues
  • Built in 2004
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Charging station for electric cars
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • Garden
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • On private beach
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 1
  • Children's club (free)
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Refrigerator

Internet

Available in some public areas: Free WiFi

Transport

  • Train station: Castagneto Carducci Donoratico Station (4.1 km / 2.5 mi)
  • Property shuttles: Train station pick-up

Room Amenities

Canado Club Family Village offers 170 accommodations with a safe and a hairdryer. Rooms open to furnished balconies or patios. 24-inch LCD televisions come with satellite channels. Bathrooms include a shower and bidets. This Castagneto Carducci residence provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

  • Private balcony or patio (furnished)
  • LCD television
  • Satellite channels
  • Hypo-allergenic bedding
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bidet
  • Telephone
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Wardrobe or cupboard
  • Change of towels (on request)

Food & Drink

The residence hosts a free manager's reception daily.

Gorgona – This family restaurant specialises in local and international cuisine. Reservations are required.

Galeone – This fine-dining restaurant specialises in local and international cuisine and only serves dinner. Reservations are required. Open daily.

A Tutta Randa – This restaurant specialises in pizza. Reservations are required. Open daily.

Self Service – This restaurant specialises in local and international cuisine. Open daily.

Nearby Activities

A private beach and an outdoor tennis court are featured at the residence. A children's pool, a seasonal outdoor pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Canoeing nearby
  • Miniature golf on site
  • Tennis lessons on site
  • Volleyball on site
  • Beach volleyball on site
  • Archery on site
  • Hot springs nearby
  • Windsurfing nearby
  • Health or beauty spa nearby
  • Yoga classes/instruction on site
  • Horse riding nearby
  • Playground on site
  • Beach yoga on site
  • Fitness classes on site
  • Swimming nearby

Spa Services

There are 2 indoor/outdoor hot springs open between 9:00 AM and 10:00 PM.

  • Number of indoor/outdoor hot springs - 2

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. If you are planning to arrive after 11:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Please note: Internet and cell phone connections may be intermittent due to the property's rural location.

Canado Club Family Village offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has not indicated whether there is a smoke detector on the property

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property does not provide daily housekeeping and linen change in the Formula Residence for the Apartments.

Beach sun loungers and beach umbrellas are available for a surcharge; reservations are required.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. The property is professionally cleaned.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • High chair fee: EUR 5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Canado e Residence Castagneto Carducci
  • Canado Hotel e Residence
  • Canado Hotel e Residence Castagneto Carducci
  • Canado Club Family Village Castagneto Carducci
  • Canado Club Family Village
  • Canado Club Family Village House Castagneto Carducci
  • Canado Club Family Village House
  • Canado Club Family Village Residence
  • Canado Club Family Village Castagneto Carducci
  • Canado Club Family Village Residence Castagneto Carducci

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • Pool access available from 9:00 AM to 7:00 PM LOCALIZE
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.