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"This is certainly not a Four Star Hotel as advertised. On saying that, paying 50 USD for Bed & Breakfast is a bargain. To pay much more is not worth ... " More

By a verified traveller on Thu 12 Apr 2018

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Deluxe (1 King Bed)

Bed Count 1 King Bed Maximum Occupancy 2 Max
£37* Per night/room 5 Apr - 6 Apr

Superior (2 Single Beds)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they enjoy Mandarin Plaza Hotel's good location. During your stay, you're just a quick walk from Cebu International Convention Center. Free WiFi in public areas, free self-parking and a restaurant are available.

  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a front desk safe, a meeting room and a lift
  • Guests have good things to say about the accommodation for the spaciousness and overall comfort
  • Just a 4-minute walk from Cebu International Convention Center and 10 minutes on foot from Cebu Business Park

Mandarin Plaza Hotel ratings based on 3 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Mandarin Plaza Hotel

Everyone (3)
1 out of 5
The room was a good size but the cleaning was terrible. The bathroom had mold which has been there weeks. On asking to speak to the Duty Manager I was informed that all management were in a meeting. I said I would come back later, For the next 24 hours no manger available. They sent me a "so called Supervisor" who was just plain useless. I explained and showed her the pictures of the mold she just smiled. I said I wanted to see the manager and she said not possible. I said I would be down later as going out. Two hours later on returning to the room no cleaning and when I checked out the mold was still there and no manager at all. Totally disgusting.

Posted by , from U.K.. on 10 Oct 2018

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3 out of 5

You Get What You Pay For

Pros: Locality
Cons: Good Re Vamp
Location: Shopping Mall within minutes, If you want the SM Mall 100 peso in taxi. Taxis good on standby at hotel.
This is certainly not a Four Star Hotel as advertised. On saying that, paying 50 USD for Bed & Breakfast is a bargain. To pay much more is not worth the money. 95% of the staff are good, but like all places you get a couple which are bad which can change your opinion. I did not let this bother me. Check In / Out OK Room for improvement, but acceptable. Room was big but showing age. Breakfast moderate but like %99 of hotels cold. Evening menu small but well worth the money Good portions. Certainly no need to go out for a meal. Drinks well priced for a hotel. Swimming Pool small but again acceptable. Would certainly recommend if on budget. This is the first time I have stayed in what I call a cheap Hotel. What I spent altogether with food & Drink would not even have been 1 night at my normal hotels I stay in. Would I stay here again YES I have already booked. Going for the expensive fancy hotels with a good name is very deceiving and costly. STAY HERE.

Posted by , from London on 12 Apr 2018

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4 out of 5
Zentral gelegen , grosse zimmer, in die jahre gekommen aber noch ok ,.. Personal sehr nett , Frühstücks Buffett ok, Preisleistung ok , werde es wieder buchen.

Posted by on 27 Dec 2018

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Property Features

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly Mandarin Plaza Hotel also features spa services, concierge services, and a front desk safe. Self parking is free. This 4-star Cebu hotel is smoke free.

  • 1 building
  • 350 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front desk safe
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Fridge


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking


  • Parking: Free self parking

Room Amenities

Mandarin Plaza Hotel offers 350 air-conditioned accommodations with a safe and complimentary bottles of water. LCD televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

  • In-room dining
  • LCD television
  • Cable channels
  • Fridge
  • Coffee maker
  • Shower
  • Extra futon mattress (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.

On-site venue – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Room service is available.

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

  • Massages


If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • In-room accessibility (in select rooms)

Hotel Policies


  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 1000.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Mandarin Plaza Hotel


Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Noise-free guestrooms cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Union Pay and cash. Noise-free guestrooms cannot be guaranteed.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser. Each guest room is kept vacant for a minimum of 24 hours between bookings.

  • Noise-free rooms not guaranteed
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours


Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 1000.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately PHP 390 for adults and from PHP 390 for children
  • Rollaway bed fee: PHP 1000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mandarin Plaza
  • Mandarin Plaza Cebu
  • Mandarin Plaza Hotel
  • Mandarin Plaza Hotel Cebu
  • Mandarin Plaza Hotel Cebu Island/Cebu City
  • Mandarin Plaza Hotel Cebu
  • Mandarin Plaza Hotel Hotel
  • Mandarin Plaza Hotel Hotel Cebu

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.