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4.3 out of 5

"Good hotel stayed here before location good for Ayala Mall only stayed 2 nights. Good breakfast began at 6 am were able go have before depating for ea ... " More

By a verified traveller on Mon 07 Oct 2019

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Hotel Description

Our customers tell us that they can't get enough of the overall value at Quest Hotel & Conference Center – Cebu. During your stay, you're just a quick walk from Ayala Center. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool. Built in 2012, this 3-star hotel has 427 rooms over 25 floors. Free WiFi and LED TVs are available in all rooms.

  • Air-conditioned rooms with LED TVs, minibars and room service (during limited hours)
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a restaurant, a swim-up bar and a poolside bar
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a health club
  • Guests speak favourably about the helpful staff and the comfortable guestrooms
  • Within a 10-minute walk of Ayala Center and Cebu Business Park
  • Airport shuttle service available for a fee

Double Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 4 Max
£46* Per night/room 16 Jul - 17 Jul

Double Premier Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Double Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Double Executive Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Single Executive Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Single Premier Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Quest Hotel & Conference Center – Cebu ratings based on 7 verified reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quest Hotel & Conference Center – Cebu

Everyone (5) Couples (2) Family (1)
4 out of 5
Good hotel stayed here before location good for Ayala Mall only stayed 2 nights. Good breakfast began at 6 am were able go have before depating for early flight.

Posted by on 7 Oct 2019

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Comment from Hotel Management

9 Oct 2019 by Quest Management

Thank you for your feedback and rating! We are pleased to know that you enjoyed your stay with us and appreciated our location and breakfast. We hope to see you again in your future travels.

5 out of 5

Posted by on 8 Jun 2019

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Comment from Hotel Management

9 Jun 2019 by Quest Management

Thank you for your perfect rating!

4 out of 5
I like their free shuttle service to and fro the airport. Close to shops and food stalls. Their rooms are a little too small.

Posted by , from Tarlac, philippined on 24 Dec 2018

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Comment from Hotel Management

27 Dec 2018 by Quest Management

Dear Wilfredo, Thank you for your rating and great feedback! We are pleased to know that you enjoyed your stay with us, however you might have mistook the free shuttle to airport to Robinson's free shuttle. We are looking forward on your next visit.

3 out of 5
I emailed the hotel 4 times to make them aware of my late arrival and to ask for an airport transfer this was ignored no reply! Hence I wouldn't recommend this hotel such a shame a generally very good. I also emailed ebookers about contacting the hotel and got nothing from them also!

Posted by on 27 Aug 2018

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Comment from Hotel Management

2 Sep 2018 by Quest Management

Dear Valued Guests, Thank you for the constructive feedback and rating! I am sad to hear of your experience with e-mail handling.We seldom receive comments such as your as it is one of our top priority to provide good communication with guests like replying to emails and messages as soon as possible,we sincerely apologize to any inconveniences caused. Rest assured that your feedback is well noted of and will be used to improve our service. We hope that this will not hinder you from coming back. Should you need further assistance, please let us know. Best regards, K Manalang Front Office Manager

4 out of 5
Die Lage ist sehr gut in der City. Das Bett war sehr gut. Die Dusche war verkalkt und müsste ein wenig gemacht werden.

Posted by on 1 Sep 2019

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Comment from Hotel Management

2 Sep 2019 by Quest Management

Thank you for your rating! We are pleased to know that you enjoyed your stay with us. we look forward in seeing you again!

5 out of 5

Posted by on 16 Nov 2018

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Comment from Hotel Management

16 Nov 2018 by Quest Management

Thank you for your perfect rating!

5 out of 5

Nice hotel close to Ayala center

Beautiful hotel and very good situation. Very good service

Posted by on 27 Jul 2017

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About the Quest Hotel & Conference Center – Cebu

Location Archbishop Reyes Avenue, Cebu, Cebu 6000

Property Features

Quest Hotel & Conference Center – Cebu offers its guests an outdoor pool and a health club. There's a restaurant on site. You can enjoy a drink at one of the bars, which include A swim-up bar and A bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Spa services, a terrace, and tour or ticket assistance are also featured at the business-friendly Quest Hotel & Conference Center – Cebu. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this 3-star Cebu hotel.

  • 1 building
  • 427 guestrooms or units
  • 25 levels
  • Built in 2012
  • Dining venue
  • Bar by the pool
  • Swim-up bar
  • Bar or lounge
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cebu (CEB-Mactan - Cebu Intl.) (12.4 km / 7.7 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Quest Hotel & Conference Center – Cebu offers 427 forms of air-conditioned accommodation with minibars and a safe. LED televisions come with cable channels. Bathrooms include a shower, slippers, bidets and complimentary toiletries. This Cebu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.

Quest Hotel & Conference Center – Cebu has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a health club.

Spa Services

  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Quest Hotel & Conference Center – Cebu

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include a fire extinguisher and a smoke detector. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks, will be available to guests.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Number of children who can stay for free – 2
  • Gap period enforced between guests' stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 1000 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between PHP 600 and PHP 600 for adults, and PHP 300 and PHP 300 for children (approximately)
  • Airport shuttle fee: PHP 900 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cebu Quest
  • Cebu Quest Hotel
  • Hotel Quest
  • Hotel Quest Cebu
  • Quest Cebu
  • Quest Cebu Hotel
  • Quest Hotel
  • Quest Hotel Cebu
  • Quest Cebu Cebu Island/Cebu City
  • Quest Hotel Conference Center – Cebu
  • Quest Hotel Conference Center – Cebu
  • Quest Hotel & Conference Center – Cebu Cebu
  • Quest Hotel & Conference Center – Cebu Hotel
  • Quest Hotel & Conference Center – Cebu Hotel Cebu

You should know

  • Quest Hotel & Conference Center – Cebu offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.