"Staff were very friendly and helpful; amenities covered everything needed. " More
5 Jun 2019 by Rey
Thank your staying with us. We do appreciate your feedback.
12 Apr 2024 by Waterfront Cebu City Hotel and Casino
Hello Martin,Thank you for taking the time to reach out to us regarding your concern. We would like to know more about your concern to be able to address it and improve the quality of our service to all our guests. May we kindly ask for the following details: Name: Contact Number: Email Address: Date of Stay / Visit: Concern: Peer in charge (name of the employee involved): You may send the information via email. Looking forward to hearing from you soon.- Waterfront Cebu City Hotel and Casino
5 Jun 2019 by Rey
Thank your staying with us. We do appreciate your feedback.
Waterfront Cebu City Hotel & Casino offers its guests a full-service spa, an outdoor pool, and a health club. There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. You'll find a business centre on site. A casino, a kids' pool, and a hot tub are also featured at the business-friendly Waterfront Cebu City Hotel & Casino. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Cebu hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed
Self parking (surcharge)
Waterfront Cebu City Hotel & Casino offers 561 air-conditioned accommodations with minibars and complimentary bottles of water. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, complimentary toiletries and hairdryers. This Cebu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 5:30 AM to 10:30 AM.
Uno – This buffet restaurant serves breakfast, lunch, dinner and light fare.
Tin Gaw – This restaurant specialises in Chinese cuisine.
Cafe Fortuna – This restaurant serves breakfast, lunch and dinner. Open 24 hours.
La Gondola – This restaurant specialises in Italian cuisine.
Mizu – This restaurant specialises in Japanese cuisine and only serves dinner.
24-hour room service is available.
An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, CITIGYM. Services include massages. The spa is equipped with a sauna. Children under 18 years old are not allowed in the spa without adult supervision.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. Guests providing vaccine records must have received complete COVID-19 vaccination at least 30 days prior to check-in. For more details, please contact the property using the information on the booking confirmation.
Waterfront Cebu City Hotel & Casino offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children 6-11 years old for breakfast when sharing existing bedding. Breakfast is included for children age 5 years and younger
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. Cashless payment methods are available for all transactions. At check-in, guests must provide a record of full COVID-19 vaccination. Guests providing vaccine records must have received complete COVID-19 vaccination at least 30 days prior to check-in.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
