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4.2 out of 5

"Spotlessly clean and friendly accommodation. Basic rooms and the most comfortable beds. Nice food. Would recommend to a friend. Used it as a base for ... " More

By a verified traveller on Wed 30 Oct 2019

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Studio

Bed Count 1 Double Bed Maximum Occupancy 3 Max
£80* Per night/room 1 Sep - 2 Sep

Apartment

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Creta Palm Hotel. During your stay, you'll be connected to the convention centre and just a quick walk from Stalos Beach. Features include free self-parking, plus 2 bars and a full-service spa. Built in 2003, this 4-star hotel has 143 rooms over 2 floors. Free WiFi and kitchenettes are available in all rooms.

  • Air-conditioned rooms with kitchenettes, balconies and pillowtop beds
  • Free WiFi and wired Internet
  • Free self-parking and extended parking
  • Enjoy pool views while dining at Main Restaurant
  • WiFi in some public areas for a fee
  • Take a swim in the seasonal outdoor pool or soak in the spa tub
  • Treat yourself with a visit to the full-service spa
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes a 24-hour fitness centre, a steam room and a sauna
  • Guests speak favourably about the beach and the pool
  • Just a 2-minute drive from Agia Marina Beach and 6 minutes from Platanias Beach

Creta Palm Hotel ratings based on 9 verified reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Creta Palm Hotel

Everyone (2) Couples (4) Family (2)
4 out of 5
Spotlessly clean and friendly accommodation. Basic rooms and the most comfortable beds. Nice food. Would recommend to a friend. Used it as a base for a walking/beach holiday.

Posted by on 30 Oct 2019

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Comment from Hotel Management

6 Nov 2019 by Sofia - Guest Relations

Dear Guest, Thank you for your review! Have a great day,

4 out of 5
Pidin hotellin paikasta, meri ja hyvät ruokapaikat vieressä. Hyvin siistiä ja henkilökunta ystävällistä. Siivoojat kävi joka päivä, mikä oli luksusta. Hotellihuone yllätti, koska se oli pieni kaksio keittiömahdollisuudella. Huoneemme oli aivan ulkoallas baarin vieressä. Iltaisin ja öisin oli jatkuvaa puheensorinaa ja hieman meteliläkin. No, se kuuluu lomaan, mutta välillä olisi kaivannut iltaisin hiljaisuutta. Enemmän olisi saanut olla hotellin omaa elävän musiikin tarjontaa. Vain yhtenä iltana saatiin siitä nauttia ja tanssia.

Posted by on 2 Oct 2019

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Comment from Hotel Management

17 Oct 2019 by Sofia - Guest Relations

Dear Guest, Thank you for taking time to rate Creta Palm Resort. Have a great day!

4 out of 5
Ystävällinen henkilökunta, hyvää ruokaa, siisti huone, hyvä sijainti ja ihanat uima-altaat.

Posted by on 23 Jun 2019

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Comment from Hotel Management

3 Aug 2019 by Sofia - Guest Relations

Dear Guest, Thank you for the time you took to give us your feedback! We are happy you enjoyed your holiday, Have a good day!

5 out of 5
Viihtyisä ja rauhallinen hotellialue, hyvin hoidettu puutarha, siistiä, mukava henkilökunta,

Posted by on 17 Jun 2019

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Comment from Hotel Management

3 Aug 2019 by Sofia - Guest Relations

Dear Guest, Thank you for your kind feedback! Have a nice day!

4 out of 5
Paljon suomalaisia hotellissa, ystävällinen henkilökunta, nopea palvelu hotellin 2. allasbaarissa, tilauksen vastaanotto, ruoka, juoma ja lasku tulivat nopeasti, toisin kuin alueen muissa ravintoloissa, joissa aina odoteltiin jotain. Lyhyt matka rannalle. Hotelli Kissamou -tien varrella, jossa todella vilkas liikenne. Haniaan siirtyminen hieman hankalaa, jos haluaa käyttää linja-autoa, olivat usein niin täynnä, että kuski painoi kaasua pysäkin kohdalla. Aurinkoa ja lämpöä haettiin ja sitä saimme.

Posted by , from Kaarina on 1 Aug 2018

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Comment from Hotel Management

8 Aug 2018 by Christos Manager

Have a nice timeand all the best

5 out of 5

Moitteeton hotelli lomanviettoon

Hotelli toimi kaikinpuolin erittäinhyvin ja aivan mahtava aamupala oli oikeasti erittäin oleellinen juttu ja siitä tykättiin. Suosittelen!

Posted by , from vihti on 12 Apr 2018

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Comment from Hotel Management

17 Apr 2018 by Christos Manager

Thank you and all the best

4 out of 5

Très bien

Coté plage paisible avec restaurant et marché à 2 minutes. à 10 minutes à pied des plages plus animés.

Posted by on 9 Sep 2013

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4 out of 5

Nice hotel with two pools and close to the beach.

The staff was really nice, friendly and helpful. I didn't bring the right adapter with me for the power supply and the receptionist tried to help me out with one of their adapters, but sadly none didn't fit my needs. Other than that the main pool is really nice and close to the bar. The second pool is even a little bigger and was a little warmer, because it is sunnier there. So my kids enjoyed these pools very much. And the beach is just opposite the main road, 30m away from the main entrance to the hotel. The beach is nice and has also some restaurants close by. The main entrance to the hotel is not very big and also the sign with the name of the hotel is small. So initially I had some difficulties to find the place with my rented car... The hotel is about seven kilometers away from the city Chania. With my rental car I drove every evening into the city to have dinner there. It’s a 10 minutes ride at maximum. The city is very nice and really not far away. Just to find an official parking lot is not very easy in town...

Posted by on 15 May 2013

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4 out of 5

Viihtyisä hotelli

Viihtyisä huoneistohotelli. Allasalue oli rauhallinen ja henkilökunta ystävällistä. Hotelli myös Aurinkomatkojen käyttämä. Alueella paljon ravintoloita ja hyvä ranta heti hotellia vastapäätä. Hyvät yhteydet hanian keskustaan.

Posted by on 23 Apr 2013

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Property Features

Creta Palm Hotel offers its guests a full-service spa, a spa tub, and a sauna. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. WiFi is available in public spaces for a fee. A kids' pool, a seasonal outdoor pool, and a 24-hour fitness centre are also featured at the family-friendly Creta Palm Hotel. Self parking is free. This 4-star Chania hotel is smoke free.

  • 143 guestrooms or units
  • 2 levels
  • 10 buildings
  • 2 bars or lounges
  • Built in 2003
  • Dining venue
  • Bar by the pool
  • Coffee shop
  • Deli
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Games room or arcade
  • Terrace
  • Garden
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Children's pool
  • Number of living rooms
  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Sofa bed
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: WiFi (surcharge)

Parking

Free long-term parking , Free self parking

Transport

  • Airport: Chania (CHQ-Ioannis Daskalogiannis) (27.4 km / 17 mi)
  • Parking: Free self parking and extended parking

Room Amenities

Creta Palm Hotel offers 143 forms of accommodation which are accessible via exterior corridors and feature a safe and coffee/tea makers. Rooms open to balconies. This accommodation offers separate living rooms and includes sofa beds. Pillowtop beds feature Egyptian cotton sheets and premium bedding. LCD televisions come with satellite channels. Accommodation at this 4-star hotel has kitchenettes with fridges, hobs and kitchenware and utensils. Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Chania hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • In-room kitchenette
  • Private balcony
  • Living room
  • Pillowtop beds
  • Pull-out sofa bed
  • HD television
  • Satellite channels
  • Fridge
  • Hob
  • Coffee maker
  • Kitchenware
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Cots (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control
  • Ensuite bathroom

Food & Drink

Main Restaurant – This poolside restaurant serves breakfast and dinner. A children's menu is available.

Pool Bar – This restaurant only serves lunch. A children's menu is available. Open daily.

Nearby Activities

A children's pool, a seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Bicycle rentals nearby
  • Waterskiing nearby
  • Parasailing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Windsurfing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre

Hotel Policies

Check-in

  • Check-in time starts at 1:00 PM
  • Check-in time ends at 6:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Creta Palm Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old.

Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser

Contactless check-out is available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Contactless check-out is available.

  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property Registry Number – 1042K014A3157100
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wireless Internet in public areas: EUR 3.00 per hour (rates may vary)
  • Late check-out fee: EUR 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Creta Hotel
  • Creta Palm
  • Creta Palm Hotel
  • Creta Palm Hotel Khania
  • Creta Palm Khania
  • Hotel Creta Palm
  • Creta Palm Hotel Chania
  • Creta Palm Chania
  • Creta Palm Hotel Hotel
  • Creta Palm Hotel Chania
  • Creta Palm Hotel Hotel Chania

You should know

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.