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"It is a 3 star hotel. Understaffed, rooms only cleaned every 2/3 days inc towels. It’s perfect hotel for family with small kids NOT anyone else. " More

By a verified traveller on Mon 13 Jul 2020

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Hotel Description

Our customers tell us they can't get enough of Kiani Beach Resort Family - All Inclusive's great location. During your stay, you're just a quick walk from Mediterranean Sea. Features include free WiFi in public areas and free self-parking, plus 2 restaurants. Built in 2007, this 5-star resort has 225 rooms over 3 floors. Each room includes amenities such as free WiFi and an LED TV.

  • Air-conditioned rooms with LED TVs, fridges and room service (during limited hours)
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 2 restaurants, a coffee shop, a beach bar and 2 poolside bars
  • Take a swim in the indoor and seasonal outdoor pools
  • Services include babysitting, a free kids' club and dry cleaning/laundry
  • On-site recreation includes an outdoor tennis court, a fitness centre and a steam room
  • Guests have great things to say about the family-friendly amenities and the location
  • 10 minutes by car from Port of Souda and 15 minutes from Golden Beach
  • Airport shuttle service available for a fee

Family Room

Bed Count 1 Double Bed Maximum Occupancy 4 Max
£136* Per night/room 18 Jul - 19 Jul

Room, Partial Sea View (Maisonette)

Bed Count 1 Double Bed Maximum Occupancy 6 Max

Superior Maisonette

Bed Count 1 Double Bed Maximum Occupancy 5 Max

Family Room, Sea View (Balcony or Terrace)

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Superior Double Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Family Room, Mountain View

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Kiani Beach Resort Family - All Inclusive ratings based on 15 verified reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Kiani Beach Resort Family - All Inclusive

Everyone (9) Family (6)
3 out of 5
It is a 3 star hotel. Understaffed, rooms only cleaned every 2/3 days inc towels. It’s perfect hotel for family with small kids NOT anyone else.

Posted by , from Irealsnd on 13 Jul 2020

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5 out of 5
We had a wonderful time at Kiani Resort, the food was excellent, the staffs were very friendly and professional (especially Kelly in Kid's Club). we love the fact that we could leave our kids with her for few hours and they loved it). Kiani is highly recommended for a couple with kids who need a break. See you guys in September. Cheers!

Posted by on 30 Apr 2019

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4 out of 5

Nice hotel on a small OK'sh beach.

Pros: Generally OK
Cons: Beach could be tided up.
Location: Not so good location. Building work at the front side of the hotel. Need for a car to see/do anything.
Good for a family, not so good for a couple. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Posted by on 17 May 2018

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3 out of 5
Keine 5 Sterne verdient. Sehr altes Mobiliar, im Bad Schimmel, Fön funktioniert nicht im Bad, eine alternative Steckdose im Wohnraum musste gesucht werden!!!

Posted by on 21 Oct 2019

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4 out of 5
Lapset ja aikuiset viihtyi hyvin. Hyvät altaat, hyvä ruoka

Posted by on 21 Oct 2019

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4 out of 5

Posted by on 20 Oct 2019

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4 out of 5

Posted by on 4 Sep 2019

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Comment from Hotel Management

27 Sep 2019 by Kiani Beach Resort

Thanks for staying with us. We appreciate your feedback!

4 out of 5
Bei den liegen am pool wo man Längen schwimmen konnte war immer ein Matsch zu viel Gewässer.

Posted by on 5 Aug 2019

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Comment from Hotel Management

27 Sep 2019 by Kiani Beach Resort

Dear valued guest, thanks for staying with us. We appreciate your feedback! We would like you to know that we take all your comments into consideration and look forward to welcoming you back again.

4 out of 5
Sijainti oli hyvä, ruokaa voisi olla monipuolisempaa. Ystävällinen henkilökunta.

Posted by on 30 Jun 2019

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4 out of 5
Yleisilme siisti, huonetoivomusta ei otettu huomioon, kaikki äänet kantautuivat huoneisiin, mm. kukot kiekuivat koko yön, ja koirat ulvoivat/haukkuivat ( vieressä maatila tms. ) Henkilökunnan englanninkielen taito heikkoa, muuten ihan ystävällistä.

Posted by on 9 May 2019

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About the Kiani Beach Resort Family - All Inclusive

Location Kiani Akti, Chania, Crete Island 73003

Renovations + Closures

The property is closed between 01 November and 30 June.

All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

  • All buffet meals, snacks and beverages included

Not included

  • Airport transfers
  • Gratuities

  • All meals served buffet style
  • Additional gratuities accepted
  • All on-site activities, facilities and equipment included
  • Airport transfers not included
  • Gratuities not included
  • All food and beverages included

Property Features

Kiani Beach Resort Family - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. After a day at the beach, enjoy amenities at Kiani Beach Resort Family - All Inclusive such as the free kids' club, the seasonal outdoor pool and the indoor swimming pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars, A beach bar, and A bar/lounge. Public spaces have free WiFi. This Art Deco resort also offers a kids' pool, an outdoor tennis court and a steam room. Self parking is free. Smoking is allowed in designated areas at this 5-star Chania resort.

  • 225 guestrooms or units
  • 3 levels
  • 5 buildings
  • 2 dining venues
  • 2 bars by the pool
  • Built in 2007
  • Bar on the beach
  • Bar or lounge
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Supervised kid's activities
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Outdoor tennis court
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Fridge

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Chania (CHQ-Ioannis Daskalogiannis) (23.4 km / 14.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Kiani Beach Resort Family - All Inclusive offers 225 forms of air-conditioned accommodation with a hairdryer and free toiletries. LED televisions come with satellite channels. Bathrooms include a shower. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • LED television
  • Satellite channels
  • Fridge
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe (surcharge)
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Symposium Restaurant – This restaurant serves breakfast, brunch, lunch and dinner. A children's menu is available.

Pool View Restaurant – On-site buffet restaurant. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, a children's pool and a seasonal outdoor pool are on site. Other recreational amenities include an outdoor tennis court, a sauna, a fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Beach yoga on site
  • Free bicycles on site
  • Fitness classes on site
  • Mountain biking nearby
  • Beach volleyball on site
  • Yoga classes/instruction on site

Spa Services

  • Deep tissue massage
  • Number of treatment rooms 2
  • Sports massage
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at Kiani Beach Resort Family - All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.Contactless check-out is available.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.Contactless check-out is available.

  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property Registry Number – 1042K014A0143600
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually wrapped food options are not available
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 35 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: EUR 35 (one-way)
  • In-room safe fee: EUR 2.85 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kiani Beach Apokoronas
  • Kiani Beach Resort Family All Inclusive Chania
  • Kiani Beach Resort All Inclusive Apokoronas
  • Kiani Resort
  • Kiani Beach Resort Family All Inclusive
  • Kiani Beach Family All Inclusive Chania
  • Kiani Beach Family All Inclusive
  • Kiani Beach Resort All Inclusive
  • Kiani Family Inclusive Chania
  • Kiani Family Inclusive Chania
  • Kiani Beach Resort Family All Inclusive
  • Kiani Beach Resort Family - All Inclusive Chania
  • Kiani Beach Resort Family - All Inclusive All-inclusive property

You should know

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Kiani Beach Resort Family - All Inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • The seasonal pool will open in March and close in October.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Travelife
  • Green Key (nogle)
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.