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Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£112* Per night/room 21 Aug - 22 Aug

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Quadruple Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

The free breakfast at Hotel Roc et Neige gets good marks from our customers. During your stay, you're just a quick walk from Chateau-d'Oex-Praz-Perron Cable Car. Features include free WiFi in public areas and free self-parking, plus a restaurant.

  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a sauna
  • Guests speak favourably about the value of their stay and the size of the guestrooms
  • Just a 1-minute drive from Chateau-d'Oex-Praz-Perron Cable Car and 10 minutes from Chateau d'Oex Ski Resort
  • Pets welcome for a fee (restrictions apply)

Hotel Roc et Neige ratings based on 22 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Roc et Neige

Everyone (10) Couples (8) Family (4)
4 out of 5

Posted by on 24 Dec 2021

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4 out of 5
Leider für 2 Personen ein Bett mit einer grossen Madraz6e

Posted by on 16 May 2022

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5 out of 5
Notre séjour se passait bien

Posted by on 13 Mar 2022

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5 out of 5
Très bon rapport qualité prix Parking excelent

Posted by on 4 Mar 2022

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4 out of 5

Posted by on 20 Feb 2022

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5 out of 5

Posted by on 27 Dec 2021

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5 out of 5
Petit déjeuner avec très bon croissant les personnels aimables Petit bémol la personnel qui s’occupe petit déjeuner n’était pas contente comment les clients sont installés et nous avons entendu ses mécontentements (surtout envers les voyageurs en groupes ) l’ai préféré sans cela

Posted by on 11 Oct 2021

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3 out of 5
Le petit-déjeuner très complet et très bons produits. L'accueil pas très chaleureux. Les lits pas confortables (matelas très durs et sommiers qui grincent).

Posted by on 27 Sep 2021

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4 out of 5
Günstig, sauber, gut. Und die Bergbahn war auch noch gratis!

Posted by on 13 Aug 2021

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4 out of 5

Posted by on 3 Aug 2021

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Renovations + Closures

The following facilities are closed on Sunday and Monday:

  • Restaurant

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. A sauna, a rooftop terrace, and spa services are also featured at the business-friendly Hotel Roc et Neige. Free self parking is available. This 3-star Chateau-d'Oex hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Deli
  • Terrace on the roof
  • Ski equipment storage
  • Dry cleaning
  • Front desk (limited hours)
  • Storage area for luggage
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Château-d'Œx Station (1 km / 0.6 mi)
  • Parking: Free self parking

Room Amenities

Hotel Roc et Neige offers 60 accommodations with complimentary bottles of water and free toiletries. Televisions come with cable channels. Bathrooms include a shower. This Chateau-d'Oex hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Television
  • Cable channels
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Toiletries (free)
  • Desk
  • Blackout curtains
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast daily from 7:30 AM to 10 AM.

Roc et Neige Restaurant – On-site restaurant.

Nearby Activities

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Downhill skiing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 8:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:30 AM - 8 PM. If you are planning to arrive after 8 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:30 AM - 8 PM.
Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 45 per day.
  • Free cots (infant beds)!

Pet Policy

  • Pets: CHF 20 per pet, per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

This property accepts credit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-out is available. Individually wrapped food options are available for breakfast.

  • One child stays free
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free: Maximum age 3
  • Social distancing measures are in place
  • Carbon monoxide detector
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually wrapped food options are available
  • Children stay free
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3 per person, per night. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 20 per pet, per day
  • Rollaway bed fee: CHF 45 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Roc Neige Chateau-d'Oex
  • Hotel Roc Neige
  • Roc Neige Chateau-d'Oex
  • Roc Neige
  • Hotel Roc et Neige Hotel
  • Hotel Roc et Neige Chateau-d'Oex
  • Hotel Roc et Neige Hotel Chateau-d'Oex

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.