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 Chateau-d'Oex •1 room
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Hotel Roc et Neige

3-star property
Route des Monnaies 46, Chateau-d'Oex, 020 3788 4841
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3.9 out of 5
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Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£86* Per night/room 24 Oct - 25 Oct

Single Room

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Triple Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Quadruple Room

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Hotel Description

The free breakfast at Hotel Roc et Neige gets good marks from our customers. During your stay, you're just a quick walk from Chateau-d'Oex-Praz-Perron Cable Car. Features include free WiFi in public areas and free self-parking, plus a restaurant. This 3-star hotel has 60 rooms over 3 floors. Enjoy your stay with amenities like free WiFi and cable TV channels in each room.

  • All rooms offer cable TV, free bottled water and showers
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • On-site recreation includes a sauna
  • Guests speak favourably about the value of their stay and the size of the guestrooms
  • Just a 1-minute drive from Chateau-d'Oex-Praz-Perron Cable Car and 6 minutes from Chateau d'Oex Ski Resort
  • Pets welcome for a fee (restrictions apply)

Hotel Roc et Neige ratings based on 11 verified reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Roc et Neige

Everyone (6) Couples (3) Family (2)
4 out of 5
Nettes Personal, sauberes Zimmer, Frühstück war auch gut, leider hat der Fernseher nicht richtig funktioniert.

Posted by on 6 Sep 2020

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2 out of 5
Le problème était simplement le chauffage qui n etait plus aux normes. Les chambres étaient vraiment irrespirables tellement il faisait chaud. Le chauffage de la salle de bains ne pouvait pas se stopper heureusement que ce ne fut pas le cas de celui de la chambre principale.

Posted by on 4 Jan 2020

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Comment from Hotel Management

4 Jan 2020 by Hôtel Roc et Neige

Merci pour votre retour, en effet nous avions un souci de chauffage. Pendant les vacances de Noël, il est plus difficile de mobiliser des spécialistes. Cependant, nous avons fait tout ce qui était en notre possession pour améliorer le séjour de nos clients et la température, à ce jour, est de nouveau optimale. Nous regrettons réellement cet inconvénient et nous excusons encore pour cet incident.

4 out of 5
Ok - man könnte jedoch etwas investieren. Die Zimmer sind sehr einfach gehalten.

Posted by on 29 Dec 2019

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Comment from Hotel Management

8 Jan 2020 by Hôtel Roc et Neige

Vielen Dank für Ihren Kommentar, Ihre Meinung ist wichtig. In Kürze sind Renovierungsarbeiten geplant, während die Einrichtung geöffnet bleibt. Unsere Preise sind auch aus diesen Gründen niedrig und die Zimmer bleiben für die meisten unserer Kunden, die mit dem Preis-Leistungs-Verhältnis zufrieden sind, komfortabel und angenehm.

5 out of 5

Posted by on 7 Dec 2019

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Comment from Hotel Management

4 Feb 2020 by Irène

Merci!

4 out of 5
Guter Komfort, Preis Leistung stimmt, ruhige Lage 😃

Posted by on 20 Sep 2019

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4 out of 5
J'ai apprécié le calme et la propreté de l'établissement. Excellent accueil. Endroit idéal si vous avez des chiens.

Posted by on 12 Aug 2019

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5 out of 5
Es hat alles was man braucht für den Aufenthalt ich bin sehr zufrieden kann ich nur empfehlen. Personal sehr freundlich Tip top.

Posted by on 10 Jun 2019

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4 out of 5

Posted by on 21 Jan 2019

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4 out of 5
Endroit calme et paisible Petit déjeuner très apprécié, à maintenir Logement trop chauffé à mon gout

Posted by on 1 Jan 2019

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3 out of 5
Charmantes kleines Hotel. Freundliches Personal, das Frühstücksbuffet ist ok, zu grosse Auswahl darf man aber nicht erwarten. Es hat aber alles, was es für ein klassisches Frühstück braucht (Brot, Butter, Konfi, Eier, etwas Fleisch und Käse, kleine Joghurtauswahl und div. Cerealien.

Posted by on 10 Sep 2018

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About the Hotel Roc et Neige

Location Route des Monnaies 46, Chateau-d'Oex, 1660

Renovations + Closures

The following facilities are closed on Sunday and Monday:

  • Restaurant

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. A sauna, a rooftop terrace, and spa services are also featured at the business-friendly Hotel Roc et Neige. Free self parking is available. This 3-star Chateau-d'Oex hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Terrace on the roof
  • Ski equipment storage
  • Dry cleaning
  • Front desk (limited hours)
  • Storage area for luggage
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Château-d'Œx Station (0.5 km / 0.3 mi)
  • Parking: Free self parking

Room Amenities

Hotel Roc et Neige offers 60 forms of accommodation with complimentary bottles of water and free toiletries. Televisions come with cable channels. Bathrooms include a shower. This Chateau-d'Oex hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Television
  • Cable channels
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Toiletries (free)
  • Desk
  • Blackout drapes
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast daily from 7:30 AM to 10 AM.

Roc et Neige Restaurant – On-site restaurant.

Nearby Activities

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Downhill skiing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 8:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:30 AM - 8 PM. If you are planning to arrive after 8 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:30 AM - 8 PM.
Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 45 per day.
  • Free cots (infant beds)!

Pet Policy

  • Pets: CHF 20 per pet, per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Contactless check-out is available.Individually wrapped food options are available for breakfast.

  • One child stays free
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3 per person, per night. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 20 per pet, per day
  • Rollaway bed fee: CHF 45 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Roc Neige Chateau-d'Oex
  • Hotel Roc Neige
  • Roc Neige Chateau-d'Oex
  • Roc Neige
  • Hotel Roc et Neige Hotel
  • Hotel Roc et Neige Chateau-d'Oex
  • Hotel Roc et Neige Hotel Chateau-d'Oex

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.