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3.5 out of 5

"I really enjoyed my business stay at this property. The room had a desk to work at after dinner, and the bed was very comfortable. The breakfast roo ... " More

By a verified traveller on Fri 15 Nov 2019

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Standard Double Room, Ensuite

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£86* Per night/room 12 Aug - 13 Aug

Premier Room, 1 Double Bed

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Single Room

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Standard Double Room (PLUS)

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Hotel Description

County Hotel Chelmsford's great location gets high marks from our customers. During your stay, you're just a quick walk from Chelmsford Cathedral. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant. This 4-star hotel has 50 rooms. Each room includes amenities such as free WiFi and a deep-soaking bathtub.

  • All rooms offer deep-soaking bathtubs, Smart TVs and room service (during limited hours)
  • Free WiFi
  • Free self-parking
  • Enjoy British cuisine while dining at Samphire Restaurant
  • Full breakfast offered for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Within a 15-minute walk of Chelmsford Cathedral and Bond Street

County Hotel Chelmsford ratings based on 8 verified reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for County Hotel Chelmsford

Everyone (3) Business (1) Couples (2) Family (2)
5 out of 5
I really enjoyed my business stay at this property. The room had a desk to work at after dinner, and the bed was very comfortable. The breakfast room, extensive buffet layout, and cooked breakfast was most enjoyable. The reception staff were welcoming, and a special thank you to Chris at breakfast who was bright and attentive, and really got the working day off to a fantastic start. Her energy was uplifting: just what you need to prepare for the day.

Posted by on 15 Nov 2019

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Comment from Hotel Management

18 Nov 2019 by County Hotel Team

Thank you for your feedback and we will pass your praise to Chris.

3 out of 5
For a reasonably expensive 4 star hotel, the room was small and basic although the bed was comfortable. However, we were obliged to keep the roller blind down at all times, day and night, as the room was closely overlooked by 5 other rooms, all of which had Venetian blinds which sadly ours did not so we had no privacy whatsoever. I found this quite unacceptable and had I not been told that the hotel was fully booked I would have requested another room. We won’t be going back.

Posted by on 13 Oct 2019

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Comment from Hotel Management

14 Oct 2019 by County Hotel Team

Thank you for your feedback. Disappointed that you won't be returning when you are aware that other rooms will suit your preferences. We hope you reconsider.

3 out of 5
The staff at reception were very welcoming, and staff in the restaurant pleasing. The condition of the rooms and corridors look and felt ‘tired’ . Access corridors felt like a maze to the rooms.

Posted by on 30 Sep 2019

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Comment from Hotel Management

2 Oct 2019 by Florian

Good morning, Thank you for your review. I am sorry about the "maze", but it is a old building and they build it 100 years ago like this. We are looking forward to seeing you again. Kind regards

2 out of 5

Sauna/warren with poor wifi

This hotel is an overheated maze with no aircon and wifi that doesn't work!

Posted by , from London on 4 Jun 2017

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Comment from Hotel Management

12 Jul 2017 by Management

Thank you for your feedback. This was a very hot period in the British summer and our heating was turned off. Our premier rooms do offer Air Con and standard rooms have fans available from our reception team. We will look into the matter of the WIFI to see if a access point was not working. Once again thank you for your feedback

5 out of 5

Excellent stay

Loved the hotel, stayed for one night on 03/12/16 whilst visiting friends. Great location, clean, tidy & very pleasant staff. Both my husband & I would stay here again. 5/5 stars

Posted by , from West Sussex on 9 Dec 2016

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4 out of 5

Quaint hotel in excellent location

Enjoyable stay at the County Hotel. Perfect for city centre and road links. Room I had was a little bit small and the hotel is literally a rabbit warren, however it was very clean and well presented.

Posted by on 21 Mar 2015

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2 out of 5

Needs renovating

Very outdated and in need of updating/renovating. Also, and more importantly, lacks attention to detail when it comes to cleanliness. For the price of the rooms I would have expected these basics to be met. On the plus side, location is good for Chelmsford town centre and staff seem friendly enough.

Posted by on 7 Dec 2014

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4 out of 5

Overnight stay

Just right for an overnight stay after a busy wedding. bed comfortable. lovely breakfast

Posted by on 1 Jul 2014

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre. Public spaces have free WiFi. There are 5 meeting rooms available. The eco-friendly County Hotel Chelmsford also features multilingual staff, dry cleaning/laundry services, and room service (during limited hours). Self parking is free. This 4-star Chelmsford hotel is smoke free.

  • 50 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Wedding services available
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: London (STN-Stansted) (30.6 km / 19 mi)
  • Train station: Chelmsford Station (1.1 km / 0.7 mi)
  • Parking: Free self parking

Room Amenities

County Hotel Chelmsford offers 50 forms of accommodation with a safe and coffee/tea makers. 32-inch Smart televisions come with digital channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is provided on request.

  • Deep-soaking tub
  • In-room dining (limited hours)
  • Smart television
  • Digital channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (on request)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Heating
  • Portable fan
  • Ensuite bathroom

Food & Drink

Guests can enjoy full breakfast for a fee.

Samphire Restaurant – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests

Contactless check-in and contactless check-out are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Noise-free rooms not guaranteed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorisation
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Online Penalty Collection
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between GBP 8.00 and GBP 14.00 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • County Chelmsford
  • County Hotel
  • County Hotel Chelmsford
  • The County Hotel Chelmsford Essex
  • County Hotel Chelmsford Hotel
  • County Hotel Chelmsford Chelmsford
  • County Hotel Chelmsford Hotel Chelmsford

You should know

  • Guests may experience noise disturbance due to nearby construction work.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Green Tourism Programme

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.