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Family Double Room, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Double Room, 2 Bedrooms, Ensuite, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Senior Double Room, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Double Room, 1 Bedroom, Ensuite, Garden View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Classic Double Room, 1 King Bed, Ensuite, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Traditional Double or Twin Room, Ensuite, Garden View

Bed Count 1 Single Bed Maximum Occupancy 2 Max

Hotel Description

The free breakfast at 81 The Prom Hotel gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Cheltenham Town Hall. Enjoy features like free WiFi in public areas and free self-parking, plus a bar. Built in 1820, this 4-star guesthouse has 10 rooms over 5 floors. All rooms offer free WiFi and memory foam beds.

  • All rooms offer memory foam beds, LCD TVs and coffee/tea makers
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Services include luggage storage
  • Guests have great things to say about the breakfast and the location
  • Steps from Cheltenham Town Hall and 13 minutes by car from Cheltenham Racecourse

81 The Prom Hotel ratings based on 1 verified reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for 81 The Prom Hotel

Family (1)
2 out of 5
Not clean; tired, outdated, poor room facilities; room up 3 flights of steep stairs (no lift). Great location, pleasant staff, but only saw upon arrival. We didn't stay the night, and manager has given us feedback, but no offer of refund, only a discount if we "visit again".No chance.

Posted by on 10 May 2019

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Comment from Hotel Management

12 May 2019 by R. Boyal

We are sorry that you were dissatisfied. As per our email, we again would like to say that if you had said anything to us at the time, we would have rectified it straight away. No lift and The number of stairs are both stated on the details which are available at the time of booking. Most of our guests read these, and are aware, and request a room on a lower floor if they have difficulty with stairs. As you did not inform us that you were leaving some time time in late evening, we did not have the option of making the room available to re-let. As we inform all our guests, we are always nearby even after all our guests are checking in. We regret that you were unable to stay.

Property Features

You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. Free self parking is available. A complete renovation of 81 The Prom Hotel was completed in December 2017. Smoking is allowed in designated areas at this Georgian Cheltenham guesthouse.

  • 1 building
  • 10 guestrooms or units
  • 5 levels
  • Built in 1820
  • Full breakfast (free)
  • Bar or lounge
  • Front desk (limited hours)
  • Storage area for luggage
  • Terrace
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Birmingham (BHX) (91.8 km / 57 mi)
  • Train station: Cheltenham Spa Station (2.2 km / 1.4 mi)
  • Parking: Free self parking

Room Amenities

81 The Prom Hotel offers 10 forms of accommodation with complimentary bottles of water and coffee/tea makers. Each accommodation is individually furnished. Beds feature memory foam mattresses. LCD televisions are featured in guestrooms. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers. This Cheltenham guesthouse provides complimentary wireless Internet access. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in December 2017.

  • Memory foam beds
  • LCD television
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Bathrobes
  • Toiletries (free)
  • Ensuite bathroom
  • Unique furnishings

Food & Drink

Guests are served a free full breakfast daily from 8:30 AM to 10 AM.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 9 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 9 AM - 9 PM. If you are planning to arrive after 9 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 9 AM - 9 PM.
Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30 per night.
  • Cots (infant beds) are available for GBP 20.0 per day.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Please note that all rooms are accessible only via stairs and may not be suitable for people with reduced mobility. In total the building has 80 stairs to the top and there is no elevator.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning deposit: GBP 50 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-in fee: GBP 25 for check-in between 9 PM and 11 PM
  • Crib (infant bed) fee: GBP 20.0 per day
  • Rollaway bed fee: GBP 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • 81 Prom Hotel Cheltenham
  • 81 Prom Hotel
  • 81 Prom Cheltenham
  • 81 Prom
  • 81 The Prom Hotel Guesthouse
  • 81 The Prom Hotel Cheltenham
  • 81 The Prom Hotel Guesthouse Cheltenham

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.