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4.2 out of 5

"Rooms nicely decorated and bed comfy. Overall a nice stay and good hotel. " More

By a verified traveller on Tue 13 Aug 2019

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Standard Double or Twin Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
£53* Per night/room 26 Oct - 27 Oct

Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Deluxe Double or Twin Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Double or Twin Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Double or Twin Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Cheltenham Regency Hotel. During your stay, you'll be close to Petersfield Park. Enjoy features like free self-parking, plus a bar and a business centre. This 3-star hotel has 47 rooms over 2 floors. All rooms offer free WiFi and plasma TVs.

  • All rooms offer plasma TVs, electric kettles and free tea bags/instant coffee
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • English breakfast served daily for a fee
  • Amenities include a business centre, meeting rooms and a lift
  • Guests speak favourably about the breakfast and the helpful staff
  • Just a 5-minute drive from Imperial Gardens and 5 minutes from University of Gloucestershire

Cheltenham Regency Hotel ratings based on 5 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Cheltenham Regency Hotel

Everyone (4)
4 out of 5
Rooms nicely decorated and bed comfy. Overall a nice stay and good hotel.

Posted by , from Cornwall on 13 Aug 2019

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4 out of 5

Posted by on 19 Nov 2018

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4 out of 5

Great value fairly close to town ctr

Worried when I booked the room that it would be poor quality as so cheap. But on arrival found room to be perfect for our short stay.

Posted by , from hertfordshire on 14 May 2018

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Comment from Hotel Management

18 May 2018 by Ross Elvin (Deputy General Manager)

Good afternoon, thank you for taking the time to review your stay. I am glad that you enjoyed staying with us here at Best Western Plus Cheltenham Regency Hotel. We look forward to welcoming you back again in the future. Kind Regards, Ross Elvin (Deputy General Manager)

5 out of 5

Convenient for Cheltenham centre

Staff were very friendly and helpful. Room was very comfortable. Breakfast was excellent. Couldn't fault this hotel.

Posted by , from Buckinghamshire on 15 Nov 2017

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Comment from Hotel Management

28 Nov 2017 by Reception

Many thanks for the review regarding your stay at the Cheltenham Regency Hotel. I am delighted to here that you had a good experience and we look forward to welcoming you back to the Cheltenham Regency Hotel in the future.

4 out of 5

Not a bad location

Not a bad location near to both Cheltenham and Gloucester

Posted by on 24 Oct 2016

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Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's an onsite business centre. You can enjoy a drink at the bar/lounge. The business-friendly Cheltenham Regency Hotel also features a terrace, a garden, and coffee/tea in common area. Self parking is free. This 3-star Cheltenham hotel is smoke free.

  • 47 guestrooms or units
  • 2 levels
  • Bar or lounge
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Terrace
  • Garden
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Parking

Free self parking

Transport

  • Train station: Cheltenham Spa Station (3.9 km / 2.4 mi)
  • Parking: Free self parking

Room Amenities

Cheltenham Regency Hotel offers 47 forms of accommodation with a hairdryer. Plasma televisions come with digital channels. Bathrooms include a combined bath/shower unit. This Cheltenham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered once per stay and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

  • Plasma television
  • Digital channels
  • Electric kettle
  • Combined shower/bath
  • Housekeeping (once per stay)
  • Hairdryer
  • Telephone
  • Iron and ironing board available
  • Desk
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a English breakfast daily from 8:00 AM to 10:30 AM.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for GBP 10 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve rollaway/extra beds

This property accepts Visa, Mastercard, American Express and Diners Club; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests must contact this hotel in advance to reserve an extra bed for children 12 and under.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 10 per person (approximately)
  • Crib (infant bed) fee: GBP 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Cheltenham
  • Best Western Cheltenham Regency
  • Best Western Plus Cheltenham Regency
  • Best Western Hotel Cheltenham
  • Best Western Regency Hotel Cheltenham
  • Cheltenham Best Western
  • Cheltenham Regency
  • Regency Cheltenham
  • Regency Hotel Cheltenham
  • Cheltenham Regency Hotel Hotel
  • Cheltenham Regency Hotel Cheltenham
  • Clarion Collection Hotel Cheltenham
  • Cheltenham Regency Hotel Hotel Cheltenham
  • Best Western Plus Cheltenham Regency Hotel
  • Clarion Collection Cheltenham Regency Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.